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"Great location, excellent staff they were very helpful. Restaurants were very good. Pool and spa were excellent."

"Clean spacious room, pool great, resteraunt excellent "

"This is a perfect place to disconnect and recharge, does have wi-fi if you can't live without it. The staff extremely cordial and attentive from the moment I stepped into the property,the restaurant staff was just as attentive prompt. The Hacienda has a rustic touch with a modern aproach, only five minutes outside of Izamal which makes it a perfect location. The Spa massage was phenomenal, will definitely stay here again when in the area."

"Perfect spot To see the ruins. Great bath and nice staff."

"Hotel has a great location, near to shopping, restaurants and transportation."

"The best hotel in Merida for a family holiday and a very peaceful stay."

"Great hotel and great staff!!"

"Very nice, the room was clean and comfortable. Customer service was excellent. In well located area and it was very enjoyable."