Mertak Vacations from $1,382

Great staff and clean hotel

Was quite shocked. Upon checking in, served a welcome drink, which was great but after that was just downhill. No towels were in the room and tried to call the front desk but the phone was disconnected. It took hours to get the towels. Power outage continued for so long and occurred frequently. The color of water was terrible… even for 1 night, wasn’t rest at all…

The staff made a lot of effort to make us feel at home. Service was exceptional. We had multiple meals at the restaurant. We communicated to the hotel one morning that we were delayed for breakfast and the team managed to take our orders in advance and serve us post-breakfast hours. Food was good with enough variety. The team will check if we are comfortable with our orders. The same goes with the reception and spa. Special call out to Dina, Wulan and a few whom we didn't get the name. Always huge smiles on their faces. Rooms were new, clean and quiet enough. They provided ear plugs for the muslim prayers. Very thoughtful. Will be good to have better lighting in the master bedroom in the 2 bedroom villa. It was very dim and not conducive for reading. A gym will be great too!

We stayed at Meno House for 4 nights during our honeymoon and were drawn in by the peaceful location, boutique feel, and beachfront setting — and in many ways, it delivered. The rooms are beautifully designed, modern, and perfect for a romantic escape. The infinity pool overlooking the ocean and private beach with sunbeds were ideal for relaxing. Breakfast was consistently delicious (especially the coffee), and the staff were friendly and attentive. We also loved the thoughtful honeymoon cake waiting in our room on arrival. Snorkelling and diving off the beach were highlights, and the hotel offers free snorkelling gear and bikes (though cycling through sand was a challenge!). However, a few things let the experience down. On our first night, we found stained bed linen, a towel with holes, and a large cockroach in the room. Bugs also got in easily through the bathroom door. The staff responded quickly, and the manager, Jordan, arranged pest control and offered a complimentary cocktail. Still, despite being on-site later, he never approached us directly — a personal check-in would’ve meant a lot. Also, though Meno House is marketed as adults-only, children were present in shared areas, and transfers could be better value. Overall, it’s a stunning, peaceful spot with real potential. With a little more polish in hospitality and quality control, it could be truly exceptional.