“Extremely convenient location for visiting Cumberland Gap National Park and surrounding area. This is a very pleasant town. The staff were very helpful and pleasant.”
“We had a wonderful stay at the Holiday Inn Express in Middlesboro, KY. The staff truly made our visit special—they were incredibly pleasant, helpful, and always made sure all of our needs were met. Every single day, we were greeted with warm smiles and friendly faces. They even went out of their way to give us excellent local recommendations for dinner. Their outstanding customer service made us feel right at home. We highly recommend this hotel to anyone visiting the area!”
“The room smelled horrible - so bad that the odor woke me up several times. There was no ice machine and the pool was closed. The only light switches for the entire room were between the beds. So, no switch by the entry door. That's dangerous.”
“Room was remodeled and fresh. Biggest complaint remodeling was ongoing lots of noise above and in parking lot thru late hours. Hotel will be nice once noises are gone.”