Villas in Monroe

Was very nice and clean

Superb! I’ll be back.

There was nothing we didn't like!! I can't say enough good things about this Hotel, we stayed here on July 3rd for our 6 year Wedding Anniversary just a little getaway & we were not disappointed! We absolutely loved it & our stay was absolutely wonderful, everyone was so welcoming & friendly. We got into our room & had 2 yummy cookies waiting for us along with a very sweet card wishing up a Happy Anniversary, such a nice touch. There were complimentary bottles of water in the fridge which was...

My stay was nice and quiet. The staff member, Jessica was very courteous and accommodating!

You need to improve on breakfast

Almost everything was excellent. The only issues were the hair dryer was missing ( but management brought me one right away) and the spigot cover on my bathtub was loose. Otherwise, it was a perfect visit.

Front desk and maid service very friendly. Room was clean and comfy. Nice place to stay .

We really enjoyed this hotel!! The staff were all friendly and helpful!! The property and room were super clean and very refreshing.

Clean with friendly staff and great rooms

I actually had a problem with the blackout curtains not working in my room and the representative at the front desk came to my room to fix the issue. I was very impressed with the young man and his excellent customer service. It’s something you don’t see very much these days. I will definitely be staying at another Residence Inn on my next trip/vacation.

We came from Georgia to Virginia so my girls could do there intensives at Liberty University. While we were traveling my husband becomes so sick that we have to stop at a ER. When we get to the hotel I explained that I needed to get my husband in the room so I can go get meds across town. The desk clerk ask me if he could do anything to make our stay more comfortable and if so just let him know. My husband and I had planned on sightseeing the whole week instead we ended up with two visits to...

Exceptionally fast wifi, great beds, cozy room, beautiful bathroom (and room), nice and clean...smelled nice, great staff, awesome HD TV, we were thrilled with this stay, and will be back whenever we're in the area. Only downside was not being able to pay through Hotels.com, but that's just a minor inconvenience.

Phillip checked us in and he was amazing! He was so friendly, kind, and efficient. He definitely made our stay 5 stars!

the hotel was super clean and refurbished!!! new marble topped sink. great place to stay. the staff was extremely friendly.

Excellent location right off Rte. 29......accessible free parking, clean, good sized room, comfortable beds.....coffee in the morning. All my needs were met.

We were in town a couple days for a funeral. I stay in a lot of hotels during business travels. The Grand was clean and the staff was excellent. Door locks did need some maintenance as we had two rooms and they both had to be rekeyed several times. The sensor in the lock probably needs serviced

The one thing I would recommend is that at the check-in let the person know that there isn’t an Ice machine on the floor, and you have to use the in Freezer ice machine for ice.