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Overview of Comfort Suites Downtown

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Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Comfort Suites Downtown

2.5 out of 5

3.6/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Gym
  • Business services
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays

Explore the area

    Popular LocationSainte-Catherine Street1 min walk
    Popular LocationBell Centre9 min walk
    Popular LocationMcGill University17 min walk
    AirportMontreal, QC (YUL-Pierre Elliott Trudeau Intl.)16 min drive

Choose dates to view prices

Suite, 1 King Bed with Sofa bed, City View

4.4/5 guest room rating
  • 215 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

4.3/5 guest room rating
  • 215 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen beds with sofabed

3.8/5 guest room rating
  • 215 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

About this area

Montreal

Located in Montreal's Ville-Marie neighborhood, Comfort Suites Downtown is in the city center and near a metro station. The area's natural beauty can be seen at Mount Royal Park and Montreal Botanical Garden, while La Ronde Six Flags and Biosphere are popular area attractions. Looking to enjoy an event or a game? See what's going on at Bell Centre or Olympic Stadium. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Sainte-Catherine Street - 1 min walk
  • Concordia University Sir George Williams Campus - 6 min walk
  • Montreal Museum of Fine Arts - 6 min walk
  • Bell Centre - 9 min walk
  • McGill University - 17 min walk

Getting around

  • Lucien L'Allier Station - 4 min walk
  • Peel Station - 8 min walk
  • Trudeau International Airport (YUL) - 16 min drive

Restaurants

  • Arlequino Pizzeria — 3 min walk
  • Da Vinci Restaurant — 3 min walk
  • La Societe — 3 min walk
  • McKibbin's Irish Pub — 3 min walk
  • Gado Gado — 4 min walk

About this property

Comfort Suites Downtown

Montreal hotel in Ville-Marie, walk to Sainte-Catherine Street
A 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk, and a computer station are onsite. All 96 rooms provide conveniences like refrigerators and microwaves, plus coffee makers and TVs with cable channels. Free newspapers, free local calls, and hair dryers are among the other amenities that guests will find.
Comfort Suites Downtown offers 96 accommodations with complimentary newspapers and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Televisions come with cable channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Family friendly

  • Free cribs/infant beds
  • Microwave
  • Refrigerator

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • French

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone

See similar properties

Policies

Check-in

Check-in from 3 PM - 4:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
2 per room
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Quality Downtown
Quality Inn Downtown
Comfort Suites Downtown Hotel Montreal
Comfort Suites Downtown Montreal
Comfort Suites Downtown Hotel
Quality Inn Downtown Hotel Montreal
Quality Inn Montreal
Montreal Quality Inn
Comfort Suites Downtown
Comfort Suites Downtown Hotel
Comfort Suites Downtown Montreal
Comfort Suites Downtown Hotel Montreal

Frequently asked questions

3.6
Good
Rating 5 - Excellent. 194 out of 998 reviews
5 - Excellent 19%
Rating 4 - Good. 422 out of 998 reviews
4 - Good 42%
Rating 3 - Okay. 246 out of 998 reviews
3 - Okay 25%
Rating 2 - Poor. 95 out of 998 reviews
2 - Poor 10%
Rating 1 - Terrible. 41 out of 998 reviews
1 - Terrible 4%

3.7/5

Cleanliness

4.0/5

Staff & service

3.6/5

Amenities

3.3/5

Property conditions & facilities

2/5 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities
Stayed 1 night in Apr 2021

5/5 Excellent

Liked: Staff & service, amenities
Stayed 2 nights in Dec 2020

2/5 Poor

Traveled with family and small children, Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There were people smoking weed and cigarettes in the hallways, and they partied all night (not covid friendly at all). To the credit of the custodian, he did come and clean cigarette butts and spray a few times. Still wasn't very nice for our baby to have to smell all of that. I asked the desk staff if they had any feminine hygiene items (it was an emergency) and they didn't have any. Staff were friendly enough but it just wasn't a very enjoyable experience for us.
Stayed 1 night in Nov 2020

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water. Was not informed of this at check in or in advance. Spoke to staff who offered to switch rooms only to have that room have no hot water either. Only choice was to either leave (by this point it was midnight) and be reimbursed for the 2 nights or stay the night and be charged for the full stay. Asked to speak with a manager who never called. I'm deeply disappointed in how this was handled. Upon check out the next morning was told there had been hot water in the second room with the insinuation that I'd lied (sure... because I'm complaining about the lack of hot water for kicks). Will never use this hotel or company again. While I understand right now is a hard time for hotels, lack of hot water is unacceptable.
Stayed 2 nights in Nov 2020

2/5 Poor

Stayed 1 night in Oct 2020