Housekeeping needs to be improved.
Posted Jul 26, 2016
We reserved 1 room for 3 nights.When we checked in, they had us down for 3 rooms for 1 night. Told us to make sure
Expedia didn't bill us any extra rooms. We knew that wouldn't happen since we had received a confirmation from Expedia
for what we reserved.
The first day our room wasn't cleaned until around 3:00. We had a do not disturb sign on our door til about 9:30. I let a
housekeeper know we were leaving and our dog was crated so just go in. That didn't happen. I took our dog for a walk
and my husband complained and then the room was cleaned. On the second day the room wasn't cleaned at all. We were
gone for the day, again our dog was crated and nobody cleaned. Since we were leaving the next morning, we just said
the heck with it and made do.
It might have been there were housekeepers in training, but no excuse for what happened.