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"Woke up from a 1 night stay to no hot water. Called the front office and they said they changed out water heaters for the property the night before and they'd talk to maintenance about fixing it. An hour later called back down, no fix or maintenance available so they said they'd stop doing the hotel laundry to see if that helps. It didn't. No offer to use another section of the hotel to shower with working hot water. Asked front desk for a discount or something for our inconvenience as all four of us had to shower in freezing water to get ready for a graduation party we traveled out for. She said she'd ask her manager the next day for us and that a manager wasn't going to be in all day (hard to believe, but whatever). Was never done, no follow up by amy manager, no discount. On top of all that the room furniture was in disrepair and visually banged up or missing chunks of wood from the cabinetry. Will never stay here again. Do not recommend."

"Perfect experience"

"Everything was fine, except there was no hot water"

"Sketchy, dirty, and worn out. Wallpaper peeling everywhere. Shower curtain smelled like urine. Sheets were stained. Pool was smirky and tinted green. The air conditioner didn't work. Drug deals happening in the parking lot."

"This was our second time staying at The Magnolia. Everything was good. We had an issue our first night with the air conditioning not working in our room and I was very impressed with the way the staff handled it. Within a few minutes of my call to the front desk they offered to move us to another room on the same floor which we gladly took. It was nice to not have to deal with maintenance showing up and trying to fix it and then potentially having it not work again. Our only other request would be to have ice machines on each floor. "

"Hallway was dirty trash was overflowing got too our room and it's was not clean at all. We did not stay there, we ended up leaving"

"It was a great stay and served our travel purpose well in terms of location. It was a bit dated but the staff was super nice and helpful. "

"Quiet, clean, great breakfast, and courteous staff. "

"Staff was friendly and during the night it was very entertaining"