“I booked a king room but was given a twin room instead, which affected my comfort and sleep throughout my stay. When I raised the issue, there was no apology or attempt to resolve it, and I was told to contact my travel agent instead.
Management were dismissive and unhelpful when.
Calling to reception and if call was answered by senior staff, on 2 occasions I requesting simple things such as milk and water was responded to rudely & unhelpfully.
The dining experience was also disappointing,……
“호 텔 사장인 Chris는 친절했습니다. 아침 식사는 호텔 수준에 비해서 좋았습니다. Organic 과일(토마토, 오이)이 인상적이었습니다. 객실은 전체적으로 깨끗했습니다. 직원들은 모두 친절했고 동네 이웃같이 정감이 있었습니다. 수영장은 작았습니다. 수영보다는 일광욕으로 좋은 분위기였습니다.”