Apartments in Nettlebed for Rent

"Arrived to see posters indicating that a boiler was being replaced between 10pm and 4am - there was no mention of this prior to or after booking. Fire alarm went off at 1.45am, spoke to reception who said it was a false alarm. The fire alarm light kept flashing after this. I went to reception at 2.15am who told me the light wasn't flashing as they'd reset the alarm (they didn't ask to check). Went back to my room and at about 2.30am reception called to ask me if the light was still flashing (the light they said wasn't flashing). I was then woken around 3.15am by the sound of drilling or sawing from the boiler work - the sound of which had been going on during the night. The alarm light was still flashing at this point as well. Worst hotel stay I've ever had. No hint of an apology from reception staff at check out who merely said they'd inform tech services to look at the light."

"Overall the hotel was clean. But our stay was marred with the awful smell of urine in the drains overnight. It was supposed pungent that it affected our sleep. "

"The first room we were given stunk of cigarette smoke coming from the bathroom. Odd as the room had been cleaned. The reception staff immediately gave us a better room. I also found it a little weird that the hallways were so dim (?). The wall sconces were on but didn’t throw much light. "

"Shower pressure was terrible. TV didn’t work and air conditioning not only didn’t work but had warm air pumping out even when switched off. Never had any problems when staying here previously but this was an uncomfortable stay."

"The staff at check in were extremely helpful and frie dly. The room was clean and very dark, although there was plenty of lighting, it was subdued. It was impractical having to walk all the way round the bed to wash your hands after using the toilet. Having a small sink in with the toilet would have been more convenient and sanitary."

"The only issue I had was the room numbers going up the stairs where not correct and I did address this with the staff "

"Wonderful hotel in a fun town! Staff was very helpful and extremely friendly!"

"What a lovely clean lodge, and my grandson was kept occupied with the man play areas and Lego stations. The staff were very friendly and helpful. We will be returning 💖"

"Breakfast was great and included. This is not a suitable property for those with disabilities. I was put on the third floor with no lift. Despite contacting the property and receiving what I thought was assurance of on site disabled parking, I was sent to a car park a fifteen minute walk away. "