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Overview of The Westin New Orleans

Photo gallery

Guest reviews

4.2/5 Very Good
4,459 reviews
Guests rated this property 4.4/5 for cleanliness.

Amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant

Map

Explore the area

Popular LocationAudubon Aquarium of the Americas3 min walk
Popular LocationHarrah's New Orleans Casino4 min walk
RestaurantStarbucks1 min walk
RestaurantSt. Lawrence Restaurant & Bar2 min walk
AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)29 min drive

Choose dates to view prices

  • Traditional Room, 1 King Bed, City View

    4.6/5 guest room rating

    Room amenities

    • 398 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Traditional Room, 2 Queen Beds, City View

    4.2/5 guest room rating

    Room amenities

    • 400 sq ft
    • City view
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Deluxe Room, 1 King Bed, River View

    Room amenities

    • 400 sq ft
    • River view
    • Sleeps 3
    • 1 King Bed
    More details
  • Room, 2 Queen Beds, River View

    Room amenities

    • 400 sq ft
    • River view
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Deluxe Room, 1 King Bed, City View

    Room amenities

    • 400 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Deluxe Room, 2 Queen Beds, City View

    4.5/5 guest room rating

    Room amenities

    • 400 sq ft
    • City view
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Premium Room, 1 King Bed, River View

    Room amenities

    • 400 sq ft
    • River view
    • Sleeps 3
    • 1 King Bed
    More details
  • Room, 2 Queen Beds, River View

    Room amenities

    • 400 sq ft
    • River view
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Bienville, Suite, 1 King

    Room amenities

    • 800 sq ft
    • Sleeps 3
    • 1 King Bed
    More details
  • French Quarter View King, Suite, 1 King

    Room amenities

    • 1200 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • River View Corner King, Suite, 1 King

    Room amenities

    • 1600 sq ft
    • River view
    • Sleeps 3
    • 1 King Bed
    More details
  • River View Presidential, 2 Bedroom Suite, Whirlpool

    Room amenities

    • 2500 sq ft
    • River view
    • Sleeps 3
    • 2 King Beds
    More details

About this area

New Orleans

Located on a river, The Westin New Orleans is in French Quarter neighborhood and is connected to a shopping center. Bourbon Street and Cafe Du Monde are notable landmarks, and some of the area's activities can be experienced at Julia Street Cruise Terminal and Port of New Orleans. Check out an event or a game at Mercedes-Benz Superdome, and consider making time for Audubon Aquarium of the Americas, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing.

Visit our New Orleans travel guide
Map
Popular Location

What's nearby

  • Audubon Aquarium of the Americas - 3 min walk
  • Harrah's New Orleans Casino - 4 min walk
  • Cafe Du Monde - 9 min walk
  • Jackson Square - 9 min walk
  • French Market - 10 min walk

Getting around

  • New Orleans Union Passenger Terminal - 11 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 29 min drive

Restaurants

  • River 127 — 1 min walk
  • Starbucks - 1 min walk
  • St. Lawrence Restaurant & Bar - 2 min walk
  • Coyote Ugly Saloon - 2 min walk
  • Ginger Lime - 3 min walk
Questions about this property?Find answers

About this property

The Westin New Orleans

4.5-star luxury hotel connected to a shopping center in French Quarter
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a conference center, and valet parking. All 437 rooms feature comforts like pillowtop beds and premium bedding, while conveniences include refrigerators and coffee makers. 24-hour room service and WiFi are standard, as are flat-screen TVs with digital channels.
The Westin New Orleans offers 437 air-conditioned accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 27-inch flat-screen televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.
In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.

Property amenities

Internet

Available in all rooms: WiFi (USD 14.95 per night)
Available in some public areas: Free WiFi

Parking and transportation

Valet parking: USD 44 per day

Food and drink

Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: USD 23.95 per person
1 restaurant
1 bar
24-hour room service

Things to do

24-hour fitness center

Family friendly

Dry cleaning service
Grocery/convenience store
Refrigerator

Conveniences

ATM/banking services
Ballroom
Elevator
Free newspapers in lobby
Front-desk safe
Grocery/convenience store

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage
Multilingual staff
Wedding services

Languages spoken

English
French
Spanish

Business services

24-hour business center
10 meeting rooms
Computer station
Conference center (24309 square feet of space)

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Heating
Linens
Pillow-top mattress
Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Shower/tub combination
Towels

Entertainment

27-inch flat-screen TV
Cable/satellite channels
Pay movies
Premium channels

Food and drink

Coffee/tea maker
Refrigerator

More

Desk
Free newspapers
Iron/ironing board
Laptop-friendly workspace
Phone
Safe

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per night
Dogs only
1 per room (up to 40 lbs)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children 13 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

American ExpressDiners ClubDiscoverMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 23.95 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Valet parking fee: USD 44 per day (in/out privileges)
  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitizer.
  • For traveler safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.
  • Each guestroom is kept vacant for a minimum of 72 hours between bookings.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Children 13 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

New Orleans Westin
New Orleans Westin Canal
New Orleans Westin Canal Place
Westin Canal New Orleans
Westin Canal Place
Westin Canal Place Hotel
Westin Canal Place Hotel New Orleans
Westin Canal Place New Orleans
Westin New Orleans Canal
Westin New Orleans Canal Place
Westin Hotel New Orleans
Westin New Orleans Canal Place Hotel New Orleans
Westin New Orleans Canal Place Hotel
The Westin New Orleans Hotel
The Westin New Orleans New Orleans
The Westin New Orleans Canal Place
The Westin New Orleans Hotel New Orleans

Frequently asked questions

Can I cancel my reservation for free at The Westin New Orleans and receive a full refund?
Yes, The Westin New Orleans offers free cancellation on select room rates, because flexibility matters! Please refer to The Westin New Orleans cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Westin New Orleans?
As of Jun 4, 2020, prices found for a 1-night stay for 2 adults at The Westin New Orleans on Jun 7, 2020 start from $109, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours over a 30-day period. Prices are subject to change. Choose your dates for more accurate prices.
Is this property pet-friendly?
Yes, The Westin New Orleans allows dogs (limit 1 per room) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 50.00 per pet, per night. Service animals are exempt from fees.
How much is parking at The Westin New Orleans?
Valet parking is available for USD 44 per day.
What time is check-in at this hotel?
Check-in is from 3:00 PM–anytime. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at this hotel?
Check-out is at noon. Late check-out is available for a fee (amount may vary).
Where is this property located?
Located in French Quarter, this luxury hotel is steps from The Shops at Canal Place and Canal Street. Audubon Aquarium of the Americas and Decatur Street are also within 5 minutes. New Orleans Union Passenger Terminal is 26 minutes by foot.

Guest reviews

4.2
Very Good
5 - Excellent
2,309
4 - Good
1,361
3 - Okay
458
2 - Mediocre
211
1 - Poor
120
4.4
Cleanliness
4.3
Service and Staff
4.1
Amenities
4.2
Property condition

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 1 night in May 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities
    • Disliked: Property conditions & facilities

    The property is beautiful and and very clean and appealing.

    Stayed 1 night in May 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities

    corridors had a stench of humidity. entrance is kind of awkward. location and rooms are very good

    Stayed 1 night in May 2020

    5/5 Excellent

      This traveler didn’t leave comments with their review
      Stayed 1 night in May 2020

      4/5 Good

      • Liked: Staff & service, property conditions & facilities

      I love the Westin Canal Place and have stayed there many times. They are open with limited occupancy like every other business in Phase 1 New Orleans. Because of restrictions due to COVID-19 the are not offering any food service. It was very please to start returning to normalcy even though NOLA is nowhere close to normal.

      Stayed 1 night in May 2020