Reserved standard room since we are just dropping off bag and heading out. Only sleeping. Greeting at desk was curt and not pleasant at all. Old slow elevator can’t fit more than 4 people. Room was old, ripped furniture, 40 year old dirty rug, bathroom that was old definitely glad I took a shower just before I drove to city. I decided not to complain it’s only one night and was late to meet friends for dinner. So after a lovely evening we get back to room, called for extra pillows as there are only 2 old flat pillows then pulled sheets back and discovered a bed that was used, hair on sheets and gross!!!!! Ughhhhh. I then went to what looked like the side of the bed that looked clean, pulled off sheets and found even more long clumps of hair. At that time (12:45AM) nice night engineer brought pillows and I showed him the bed and he was so embarrassed. I called front desk who said “you booked standard room”. Omg. They ended up moving us to a better room at 1AM which was “newish” but gross carpet and furniture that only has a few rips. Called again for more pillows. Only 2 here also. The bed had a very thin coverlet that was very light and the room was cold so I spent the whole night grossed out shivering and not getting any sleep. I don’t care if hotel looks like a good price. Don’t do it. It sure how they have the good ratings on Expedia. Btw, Door men were very nice.