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Midtown Convention Center Hotel

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Tempur-Pedic beds, in-room safe, desk, blackout drapes
40-inch TV with cable channels
Tempur-Pedic beds, in-room safe, desk, blackout drapes
Tempur-Pedic beds, in-room safe, desk, blackout drapes

Overview of Midtown Convention Center Hotel

Midtown Convention Center Hotel

3 out of 5
Guests rated this property 3.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Business services
  • Parking available
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
522 W 38th St, New York, NY, 10018

Explore the area

  • Popular LocationTimes Square12 min walk
  • Popular LocationMadison Square Garden14 min walk
  • Popular LocationBroadway18 min walk
  • AirportNew York, NY (LGA-LaGuardia)29 min drive

Choose dates to view prices

About this area

New York

Located in New York's Midtown neighborhood, Midtown Convention Center Hotel is in the business district and near a metro station. Broadway and Gershwin Theater are cultural highlights, and some of the area's activities can be experienced at Port Imperial Ferry Terminal and American Dream. Ready for a night out? Consider St. James Theatre and Winter Garden Theatre. Take an opportunity to explore the area for water adventures such as boat tours and other activities like game viewing.

What's nearby

  • Times Square - 12 min walk
  • Madison Square Garden - 14 min walk
  • Broadway - 18 min walk
  • Bryant Park - 6 min drive
  • Empire State Building - 8 min drive

Getting around

  • New York Penn Station - 14 min walk
  • 34th Street–Hudson Yards Station - 10 min walk
  • LaGuardia Airport (LGA) - 29 min drive

Restaurants

  • Il Punto Ristorante — 4 min walk
  • Tavola — 5 min walk
  • Rustic Table — 6 min walk
  • Sunac Natural Food — 6 min walk
  • Larb Ubol — 6 min walk

About this property

Midtown Convention Center Hotel

3-star New York hotel in Midtown, walk to Jacob K. Javits Convention Center
This smoke-free hotel features a 24-hour business center, self parking, and concierge services. Free continental breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, a 24-hour front desk, and limo/town car service are onsite. All 83 rooms offer free WiFi and free wired Internet, plus Tempur-Pedic beds and TVs with cable channels. Guests will also find coffee makers, free local calls, and hair dryers.
Midtown Convention Center Hotel offers 83 accommodations with safes and coffee/tea makers. Beds feature Tempur-Pedic mattresses. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (USD 50.00 per day)
  • 24-hour drop-off airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Limo/town car service

Food and drink

  • Free continental breakfast available daily 7 AM–10 AM

Conveniences

  • ATM/banking services
  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Filipino
  • French
  • Italian
  • Russian
  • Spanish

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Tempur-Pedic bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 40-inch TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 3 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per week

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per person
  • Self parking fee: USD 50.00 per day
  • Late check-out is available for a fee (subject to availability)
  • Refrigerator fee: USD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Best Western Convention
Best Western Convention Center
Midtown Convention Center
Best Western Convention Center Hotel New York
Best Western Convention Center New York
Best Western Convention Hotel
Best Western Hotel Convention Center
Convention Hotel
Hotel Best Western Convention Center
Magnuson Convention Center Hotel New York
Magnuson Convention Center Hotel
Magnuson Convention Center New York
Magnuson Convention Center
Midtown Convention Center
Midtown Convention Center Hotel Hotel
Midtown Convention Center Hotel New York
Midtown Convention Center Hotel Hotel New York

Frequently asked questions

Overall score and ratings

3.2
Rating 5 - Excellent. 118 out of 985 reviews
5 - Excellent 12%
Rating 4 - Good. 320 out of 985 reviews
4 - Good 32%
Rating 3 - Okay. 311 out of 985 reviews
3 - Okay 32%
Rating 2 - Poor. 155 out of 985 reviews
2 - Poor 16%
Rating 1 - Terrible. 81 out of 985 reviews
1 - Terrible 8%

3.4/5

Cleanliness

3.6/5

Staff & service

2.6/5

Amenities

3.0/5

Property conditions & facilities

1/5 Terrible

Stayed 1 night in Dec 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel honored their booking, we were the only guests on a city just opening up. The staff was great and made us feel safe and appreciated. When they realized the ice maker was broken he ran out to buy a bag. Unfortunately COVID in New York does not allow for indoor dinning so breakfast was not available.
Stayed 4 nights in Sep 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

1/5 Terrible

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was next to the maintenance room, the heater in our room didn’t work, the tv only had one channel on it and the remote didn’t work. The only view from the room was the furnace outside and the roof which was blocked off so we couldn’t see anything. There was no garage bags anywhere, the room only supplied with less than half of a roll of toilet paper and then when we contacted the front desk about the heater problem they sent someone up, he looked at the heater played around with it and we told him that after a while it goes from hot to cold and when it got hot he just left the room without waiting for us to check and the heat when back to cold air again.
Stayed 1 night in Feb 2020

3/5 Okay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Only had 2 towels, no wash clothes or had towels. Bed is extremely hard, TV only had maybe 5 channels and it was 1.4 miles away from Madison Square Garden, not the .34 miles advertised. Hotel is older but clean, the free breakfast was adequate.
Stayed 1 night in Feb 2020