“Our rental car had a tire that was loosing air. Getting ready to leave in the morning, we discovered that it was flat. The staff could not have been more supportive. They offered to extend our room stay long enough for us to get it fixed, suggested tire repair places, and never made us feel as though we were an inconvenience. We were out by the 11 AM checkout time, but it was comforting to know that a place to stay was not an additional problem to solve.”