Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

Photo gallery for Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

Primary image
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Blackout drapes, iron/ironing board, free cribs/infant beds
Blackout drapes, iron/ironing board, free cribs/infant beds

Overview of Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

3.0 star property

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Social distancing
  • Sheets and towels washed at 140°F
Map
5339 Murray St, Niagara Falls, ON, L2G2J3

Explore the area

  • Popular LocationFallsview Casino1 min walk
  • Popular LocationSkylon Tower7 min walk
  • Popular LocationClifton Hill16 min walk
  • AirportBuffalo, NY (BUF-Buffalo Niagara Intl.)39 min drive

Choose dates to view prices

About this area

Niagara Falls

Holiday Inn Niagara Falls - By The Falls, an IHG Hotel is located in Fallsview, a neighborhood in Niagara Falls, and is near theme parks. Skylon Tower and Rainbow Bridge are notable landmarks, and travelers looking to shop may want to visit Clifton Hill and Fashion Outlets of Niagara Falls. Don't miss out on a visit to Fallsview Indoor Waterpark. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Fallsview Casino - 1 min walk
  • Skylon Tower - 7 min walk
  • Queen Victoria Park - 7 min walk
  • Clifton Hill - 16 min walk
  • Horseshoe Falls - 17 min walk

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 5 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 39 min drive

Restaurants

  • Tim Hortons - 3 min walk
  • Il Gelato di Carlotta - 3 min walk
  • CopaCabana Brazilian Steak House - 5 min walk
  • Papa John's - 5 min walk
  • Yukiguni - 6 min walk

About this property

Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

3-star Niagara Falls hotel in Fallsview, walk to Fallsview Casino
An indoor pool, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite.
Holiday Inn Niagara Falls - By The Falls, an IHG Hotel offers 122 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with pay movies.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in April 2017.

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Languages

Chinese (Mandarin), English, Italian, Ukrainian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee daily 8:00 AM–11:30 AM: CAD 12.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Cocos

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Renovated guestrooms - April 2017
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable/satellite channels
  • Flat-screen TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Connecting rooms available
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Recycling

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

    A damage deposit of CAD 100 will be collected before check-in.
  • Resort fee: CAD 8.98 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: CAD 12.95 per person (approximately)
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Hotel Niagara Falls Falls
Holiday Inn Niagara Falls Falls
Holiday Inn Niagara Falls - By The Falls Hotel Niagara Falls
Holiday Inn Niagara Falls Falls Hotel
Niagara Falls Holiday Inn
Holiday Inn Niagara Falls By The Falls

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 855 out of 2293 reviews
5 - Excellent 37%
Rating 4 - Good. 826 out of 2293 reviews
4 - Good 36%
Rating 3 - Okay. 300 out of 2293 reviews
3 - Okay 13%
Rating 2 - Poor. 152 out of 2293 reviews
2 - Poor 7%
Rating 1 - Terrible. 160 out of 2293 reviews
1 - Terrible 7%

4.0/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

3.8/5

Property conditions & facilities

3.8/5

Eco-friendliness

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property was in perfect location to walk to falls and everything around -- including casino and carnival area. The parking was free and easy. The room was modern and very clean. my only complaint was the room didn't have towels when we checked in. The staff gave them to us immediately.
Stayed 2 nights in Aug 2022

5/5 Excellent

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very good location. The negative is the daily room cleaning
Stayed 4 nights in Aug 2022

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room doesn’t clean
Stayed 2 nights in Aug 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and good location with friendly staff
Stayed 1 night in Aug 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are nice, modern and clean. Hotel is near the falls.Indoor/outdoor pool and hut tub. Staff is friendly😁
Stayed 3 nights in Aug 2022