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Courtyard by Marriott Norfolk Downtown

Photo gallery for Courtyard by Marriott Norfolk Downtown

Reception
Indoor pool
Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board
Room, 1 King Bed with Sofa bed, Non Smoking | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board
Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Overview of Courtyard by Marriott Norfolk Downtown

Courtyard by Marriott Norfolk Downtown

3.0 star property

8.2/10 Very Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
520 Plume street, Norfolk, VA, 23510

Explore the area

  • Popular LocationWaterside Festival Marketplace6 min walk
  • Popular LocationUSS Wisconsin BB-647 min walk
  • Popular LocationTidewater Yacht Marina5 min drive
  • AirportNorfolk, VA (ORF-Norfolk Intl.)14 min drive

Room options

About this area

Norfolk

Courtyard by Marriott Norfolk Downtown is located in Downtown Norfolk, a neighborhood in Norfolk, and is near a metro station. Great Dismal Swamp National Wildlife Refuge and Town Point Park reflect the area's natural beauty and area attractions include USS Wisconsin BB-64 and Nauticus National Maritime Center. Children's Museum of Virginia and Portsmouth Naval Shipyard Museum are also worth visiting. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's central location.
Visit our Norfolk travel guideOpens in a new window
Map

What's nearby

  • Douglas MacArthur Memorial - 2 min walk
  • Waterside Festival Marketplace - 6 min walk
  • USS Wisconsin BB-64 - 7 min walk
  • The NorVa - 8 min walk
  • Tidewater Yacht Marina - 5 min drive

Getting around

  • MacArthur Square Station - 3 min walk
  • Norfolk Station - 17 min walk
  • Norfolk Intl. Airport (ORF) - 14 min drive

Restaurants

  • 3-Way Cafe - 3 min walk
  • Chartreuse Bistro - 5 min walk
  • Jack Brown's Beer & Burger Joint - 5 min walk
  • Hell's Kitchen - 5 min walk
  • D'Egg Diner - 5 min walk

About this property

Courtyard by Marriott Norfolk Downtown

3-star hotel located in Downtown Norfolk
Consider a stay at Courtyard by Marriott Norfolk Downtown and take advantage of a coffee shop/cafe, dry cleaning/laundry services, and a bar. For some rest and relaxation, visit the hot tub. The onsite bistro, The Bistro, features American cuisine and light fare. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a 24-hour business center.
Additional perks include:
  • An indoor pool
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and express check-out
  • Wedding services, express check-in, and coffee/tea in the lobby
  • A front desk safe, an elevator, and smoke-free premises
  • Guest reviews speak well of the central location and helpful staff
Room features
All 140 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and desk chairs. Guest reviews give good marks for the clean, spacious rooms at the property.
More amenities include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Refrigerators, coffee/tea makers, and desks

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 2–20 for adults and USD 2–20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • 24-hour gym
  • Indoor pool
  • Spa tub

Family friendly

  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Wedding services

Business services

  • 24-hour business center
  • 3,088 square feet of conference space
  • 4 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Similar properties

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Guest rating 4+
Guest rating 4+
3 star
3 star
Business friendly
Business friendly

Policies

Check-in

Check-in from 3:00 PM - 2:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Friday, and Saturday:
  • Bar/lounge
  • Dining venue(s)
  • Indoor pool
The following facilities are closed on Wednesday and Thursday:
  • Bar/lounge
  • Dining venue(s)
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Breakfast fee: between USD 2 and USD 20 for adults, USD 2 and USD 20 for children (approximately)
  • Valet parking fee: USD 25 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Courtyard Marriott Hotel Norfolk Downtown
Courtyard Marriott Norfolk Downtown
Courtyard Norfolk Downtown
Marriott Norfolk Downtown
Courtyard Norfolk Downtown Hotel Norfolk
Courtyard By Marriott Norfolk
Courtyard Marriott Norfolk Downtown Hotel
Courtyard by Marriott Norfolk Downtown Hotel
Courtyard by Marriott Norfolk Downtown Norfolk
Courtyard by Marriott Norfolk Downtown Hotel Norfolk

Frequently asked questions

Does Courtyard by Marriott Norfolk Downtown have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Courtyard by Marriott Norfolk Downtown?

As of Feb 3, 2023, prices found for a 1-night stay for 2 adults at Courtyard by Marriott Norfolk Downtown on Feb 12, 2023 start from $109.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Courtyard by Marriott Norfolk Downtown pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Courtyard by Marriott Norfolk Downtown?

Valet parking is available for USD 25 per day.

What time is check-in at Courtyard by Marriott Norfolk Downtown?

Check-in is from 3:00 PM - 2:00 AM.

What time is check-out at Courtyard by Marriott Norfolk Downtown?

Check-out is at noon.

Where is Courtyard by Marriott Norfolk Downtown located?

Located in Downtown Norfolk, this hotel is steps from MacArthur Center and Douglas MacArthur Memorial. Waterside Festival Marketplace and Wells Theater are also within 10 minutes. MacArthur Square Station and Civic Plaza Station are within a 5-minute walk.

Can I cancel my reservation for free at Courtyard by Marriott Norfolk Downtown and receive a full refund?

Yes, Courtyard by Marriott Norfolk Downtown offers free cancellation on select room rates, because flexibility matters! Please refer to Courtyard by Marriott Norfolk Downtown cancellation policy on our site for more details about any exclusions or requirements.

Courtyard by Marriott Norfolk Downtown Reviews

Courtyard by Marriott Norfolk Downtown Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 440 out of 1013 reviews" "
" "10 - Excellent 43%
Rating 8 - Good. 333 out of 1013 reviews" "
" "8 - Good 33%
Rating 6 - Okay. 135 out of 1013 reviews" "
" "6 - Okay 13%
Rating 4 - Poor. 67 out of 1013 reviews" "
" "4 - Poor 7%
Rating 2 - Terrible. 38 out of 1013 reviews" "
" "2 - Terrible 4%

8.4/10

Cleanliness

8.7/10

Staff & service

7.8/10

Amenities

8.1/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to town and very convenient valet parking.
Stayed 1 night in Jan 2023

6/10 Okay

Bradley

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Excellent location. Walk to dining and evening entertainment. Room is a bit run down. Toilet had not been cleaned at all when we checked in though the rest of the bathroom had been cleaned. Refrigerator did not work.
Stayed 1 night in Jan 2023

8/10 Good

Jason

Traveled with family
Liked: Amenities, property conditions & facilities
Really nice pool area with a hot tub. Good for families, breakfast and dinner options in the lobby restaurant, including great coffee.
Stayed 2 nights in Jan 2023

6/10 Okay

Ramasamy

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The front desk staff were professional and courteous. Bit disappointment that here was no hand soap, or toiletry kit available. Paying $25 for valet parking was bit high.
Stayed 1 night in Jan 2023

10/10 Excellent

Glynis

Traveled with group
Liked: Staff & service
Location. Cleanliness.
Stayed 1 night in Jan 2023

10/10 Excellent

Danny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was outstanding and the Property was warming

10/10 Excellent

jan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly
Stayed 1 night in Jan 2023

2/10 Terrible

Roseann

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
In the lobby in the halls had a bad odor. The ice machines were not working on each floor. Overall this hotel needs to be updated.

10/10 Excellent

Ashley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place, clean, polite staff, beautiful outdoor patio and it’s close to all the bars and restaurants
Stayed 1 night in Dec 2022

4/10 Poor

Craig

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The employees were very friendly and courteous. The facility was in bad shape. The rooms were dirty. Our first room we were assigned to stink so bad, their first attempt was to try and remove the smells, but that did not work and they eventually put us in a different room that did not smell bad, but was still just partially cleaned. The hot water pulsated from hot and cold while using, which was very disappointing!
Stayed 1 night in Nov 2022