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Overview of Surfbreak Oceanfront Hotel, Ascend Hotel Collection

Photo gallery

Featured Image
On the beach, sun loungers
Seasonal outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas
Seasonal outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas
Seasonal outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas

Surfbreak Oceanfront Hotel, Ascend Hotel Collection

3 out of 5

3.6/5 Good

Guests rated this property 3.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air Conditioning
  • Restaurant
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationAtlantic Wildfowl Heritage Museum1 min walk
    Popular LocationVirginia Beach Fishing Pier5 min walk
    Popular Location17th Street Park7 min walk
    AirportNorfolk, VA (ORF-Norfolk Intl.)21 min drive

Choose dates to view prices

  • Room, 2 Queen Beds, Non Smoking, No View

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More details
  • Standard Room, 1 King Bed, Non Smoking

    4.2/5 guest room rating

    Room amenities

    • 222 sq ft
    • Partial ocean view
    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 1 King Bed, Non Smoking, Oceanfront

    Room amenities

    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 2 Queen Beds, Non Smoking, Oceanfront

    Room amenities

    • Ocean view
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Standard Room, 2 Queen Beds, Non Smoking

    4.1/5 guest room rating

    Room amenities

    • 222 sq ft
    • Partial ocean view
    • Sleeps 4
    • 2 Queen Beds
    More details

About this area

Virginia Beach

Located in Virginia Beach, Surfbreak Oceanfront Hotel, Ascend Hotel Collection is on the beach. Virginia Aquarium and Marine Science Center and Veterans United Home Loans Amphitheater at Virginia Beach are cultural highlights, and travelers looking to shop may want to visit Virginia Beach Town Center and Lynnhaven Mall. Ocean Breeze Waterpark and Nightmare Mansion are also worth visiting. Discover the area's water adventures with scuba diving, snorkeling, and water skiing nearby, or enjoy the great outdoors with ecotours.
Popular Location

What's nearby

  • Atlantic Wildfowl Heritage Museum - 1 min walk
  • Virginia Beach Fishing Pier - 5 min walk
  • 17th Street Park - 7 min walk
  • John Wareing Monument - 9 min walk
  • 5th Street Beach Stage - 9 min walk

Getting around

  • Norfolk Station - 19 min drive
  • Norfolk Intl. Airport (ORF) - 21 min drive

Restaurants

  • Calypso Bar and Grill — 1 min walk
  • Planet Pizza — 3 min walk
  • Black Angus — 5 min walk
  • Ocean Eddies Seafood Restaut — 6 min walk
  • Mahi Mah's — 6 min walk
View in a map

About this property

Surfbreak Oceanfront Hotel, Ascend Hotel Collection

Ocean-view hotel with a bar/lounge, near Virginia Beach Boardwalk
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business center. Free WiFi in public areas and free valet parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a meeting room are onsite. All 110 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and TVs with cable channels. Guests will also find balconies, free local calls, and hair dryers.
Surfbreak Oceanfront Hotel, Ascend Hotel Collection offers 110 accommodations with safes and hair dryers. Rooms open to balconies. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Onsite parking is wheelchair accessible

Food and drink

  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Bicycle rentals
  • Seasonal outdoor pool

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • 24-hour business center
  • 1 meeting room
  • Computer station

Outdoors

  • Beach loungers
  • Beachfront location
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • TV

Food and drink

  • Microwave
  • Refrigerator

Outdoor space

  • Balcony

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The property is closed between October 24 and May 1.
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per stay
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
Pool access available from 8:00 AM to 8:00 PM

Property is also known as

Grand Hotel Ocean
Grand Ocean
Grand Ocean Hotel
Grand Ocean Hotel Virginia Beach
Grand Ocean Virginia Beach
Hotel Grand Ocean
Ocean Grand Hotel
Atlantic Sands Oceanfront Virginia Beach
Surfbreak Oceanfront Hotel Virginia Beach
Surfbreak Oceanfront Hotel
Surfbreak Oceanfront Virginia Beach
Surfbreak Oceanfront
Surfbreak Oceanfront Hotel an Ascend Hotel Collection Member
Surfbreak Oceanfront Hotel, Ascend Hotel Collection Hotel
Surfbreak Oceanfront Hotel an Ascend Hotel Collection Member

Frequently asked questions

Can I cancel my reservation for free at Surfbreak Oceanfront Hotel, Ascend Hotel Collection and receive a full refund?
Yes, Surfbreak Oceanfront Hotel, Ascend Hotel Collection offers free cancellation on select room rates, because flexibility matters! Please refer to Surfbreak Oceanfront Hotel, Ascend Hotel Collection cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Surfbreak Oceanfront Hotel, Ascend Hotel Collection?
As of Mar 4, 2021, prices found for a 1-night stay for 2 adults at Surfbreak Oceanfront Hotel, Ascend Hotel Collection on Mar 14, 2021 start from $79, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Surfbreak Oceanfront Hotel, Ascend Hotel Collection have a pool?
Yes, this property has a seasonal outdoor pool. Pool access is from 8:00 AM–8:00 PM.
Is Surfbreak Oceanfront Hotel, Ascend Hotel Collection pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Surfbreak Oceanfront Hotel, Ascend Hotel Collection?
Self parking and valet parking are free at this property.
What time is check-in at Surfbreak Oceanfront Hotel, Ascend Hotel Collection?
Check-in is from 3:00 PM - anytime.
What time is check-out at Surfbreak Oceanfront Hotel, Ascend Hotel Collection?
Check-out is at 11 AM.
Where is Surfbreak Oceanfront Hotel, Ascend Hotel Collection located?
Located in Northeast Virginia Beach, this beachfront hotel is on the boardwalk, just steps from Atlantic Wildfowl Heritage Museum and Virginia Beach Boardwalk. Virginia Beach Convention Center and Neptune Statue are also within 2 mi (3 km).
3.6
Good
Rating 5 - Excellent. 259 out of 854 reviews
5 - Excellent 30%
Rating 4 - Good. 259 out of 854 reviews
4 - Good 30%
Rating 3 - Okay. 162 out of 854 reviews
3 - Okay 19%
Rating 2 - Poor. 93 out of 854 reviews
2 - Poor 11%
Rating 1 - Terrible. 81 out of 854 reviews
1 - Terrible 9%

3.6/5

Cleanliness

3.7/5

Staff & service

3.2/5

Amenities

3.6/5

Property conditions & facilities

4/5 Good

Traveled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, loved the room and my view of the beach.
Stayed 1 night in Sep 2020

5/5 Excellent

Stayed 3 nights in Aug 2020

1/5 Terrible

Business traveler, Traveled with partner
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were garbage and linens all over the hallway. I thought someone was in the middle of cleaning. When I walked into the hotel later that afternoon, they were still there. I talked to the front desk. She said, "We have no one to clean and nothing we can do". We had to walk carefully not to step on the garbage in the hallway. Room did not have clean towels and the room smelled. I am not sure how long they did not clean the room. We asked towels from the front desk. They gave us only big worn-out towels. She said that's all they have. The garbage was not removed next day and we complained. They did not care. It stayed there next day. We saw sheets and a vacuum cleaner and broom next to them. We thought someone would clean and remove the garbage. But the garbage, linen, the vacuum cleaner and a broom were there next day. We were so happy to get out of that place.
Stayed 2 nights in Oct 2020

1/5 Terrible

Traveled with family
Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you value an honest review- (please read this)
This room was absolutely disgusting. I will add the list below of the issues we had with this most unpleasant stay at this "Hotel". We were so tired when we arrived late in the evening so all we wanted was a bed to sleep in. 1. When we walked into the elevator, is when it all began. There was food in all four corners and in the center. 2. We departed the elevator to find a trash bag sitting just to the side of the elavator and near the front of our door of all places. We thought a worker was close by. By next morning we left the room to find the trash bags unmoved. 3. Upon entering the room, we found another unpleasant odor but at this point, all we wanted was sleep. Upon laying down in bed, I discovered my bed was broken. Not sagging a little, BROKEN. The center of the bed dipped down over a foot from where it should originally be. I went down and told the front desk and requested a new room. When I asked the question, the front desk clerk looked like a deer in headlights and said she didnt know what I wanted her to do about it. She then said they did not have any other clean rooms so I'd have to keep the one I am in. (Pictures Attached) 4. Other issues brought up with no resolve, trash in the room upon arriving, black mold all over the shower curtain, a trashed balcony with dirt all over the floor, and the best of all was the used band-aid one our shower wall. This is during a Covid-19 Pandemic. These rooms should be extra safe/clean. That was far from the truth
Stayed 1 night in Oct 2020

1/5 Terrible

Stayed 3 nights in Oct 2020

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