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Crowne Plaza Virginia Beach Town Center, an IHG Hotel

3.5 star property
Hotel with free parking, near Virginia Beach Town Center

Choose dates to view prices

your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Crowne Plaza Virginia Beach Town Center, an IHG Hotel

Premium bedding, in-room safe, desk, blackout drapes
BBQ/picnic area
Exterior
Daily full breakfast for a fee
Lobby sitting area

Reviews

7.4

Good

Popular amenities

  • Pool
    PoolPool
  • Room service
    Room serviceRoom service
  • Laundry
    LaundryLaundry
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Parking included
    Parking includedParking included
  • Gym
    GymGym

Check-in time

4:00 PM

Check-out time

11:00 AM

Most relevant reviews

ExperimentalCarousel

4/10 Poor

DO NOT STAY HERE. EXPEDIA SHOULD REMOVE THIS HOTEL FROM THEIR LIST. This hotel is under a total reconstruction and we d...
Marie
Jul 22, 2024
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About the neighborhood

Map
4453 Bonney Rd, Virginia Beach, VA, 23462

What's nearby

  • Virginia Beach Town Center - 18 min walk
  • Sandler Center for the Performing Arts - 20 min walk
  • Mount Trashmore Park - 3 min drive
  • Lynnhaven Mall - 9 min drive
  • Veterans United Home Loans Amphitheater at Virginia Beach - 11 min drive

Getting around

  • Newtown Road Station - 6 min drive
  • Norfolk Station - 11 min drive
  • Norfolk Intl. Airport (ORF) - 13 min drive

Restaurants

  • ‪Chick-Fil-A - ‬2 min drive
  • ‪McDonald's - ‬13 min walk
  • ‪Golden Corral - ‬3 min drive
  • Yard House
  • ‪Keagan's Restaurant - ‬20 min walk

About this property

Crowne Plaza Virginia Beach Town Center, an IHG Hotel

Hotel near Nauticus National Maritime Center
Located close to Lynnhaven House, Crowne Plaza Virginia Beach Town Center, an IHG Hotel provides dry cleaning/laundry services, a bar, and a 24-hour health club. The on-site restaurant, Aqua Lounge, offers breakfast, dinner, light fare, and happy hour. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking and extended parking
  • Full breakfast (surcharge), access to a nearby indoor pool, and luggage storage
  • Concierge services, a 24-hour front desk, and a computer station
  • Guest reviews speak highly of the helpful staff
Room features
All 149 rooms have comforts such as premium bedding and laptop-compatible safes, as well as perks like free WiFi and air conditioning.
Other amenities include:
  • Sofa beds, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch HDTVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 5 to 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Aqua Lounge
  • Tines

Things to do

  • 24-hour health club
  • Indoor pool
  • Indoor pool (guest access)

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from May 7 2024 to July 31 2024 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business center
  • Dining venue(s)
  • Lobby
  • Swimming pool
Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Dining venue(s)
  • Indoor pool
The following facilities are closed on Sunday and Monday:
  • Dining venue(s)
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 12.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 5 to 20 per person
  • Rollaway bed fee: USD 12.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Virginia Beach Town Center
Crowne Plaza Virginia Beach Town Center
Crowne Plaza Virginia Beach Town Center Hotel

Frequently asked questions

Does Crowne Plaza Virginia Beach Town Center, an IHG Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–10:00 PM. The property will be renovating the pool from May 7 2024 to July 31 2024 (completion date subject to change).

How much does it cost to stay at Crowne Plaza Virginia Beach Town Center, an IHG Hotel?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Virginia Beach Town Center, an IHG Hotel on Aug 25, 2024 start from $107.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Virginia Beach Town Center, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Virginia Beach Town Center, an IHG Hotel?

Self parking and extended parking are free at this property.

What time is check-in at Crowne Plaza Virginia Beach Town Center, an IHG Hotel?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Virginia Beach Town Center, an IHG Hotel?

Check-out is at 11 AM.

Where is Crowne Plaza Virginia Beach Town Center, an IHG Hotel located?

Located in Northwest, this hotel is 3.6 mi (5.7 km) from Lynnhaven House and within 12 mi (20 km) of Nauticus National Maritime Center and Norfolk Botanical Garden. Ocean Breeze Waterpark and Chrysler Museum of Art are also within 12 mi (20 km).

Crowne Plaza Virginia Beach Town Center, an IHG Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 353 out of 1003 reviews" "
Rating 8 - Good. 242 out of 1003 reviews" "
Rating 6 - Okay. 184 out of 1003 reviews" "
Rating 4 - Poor. 113 out of 1003 reviews" "
Rating 2 - Terrible. 111 out of 1003 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Marie

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE. EXPEDIA SHOULD REMOVE THIS HOTEL FROM THEIR LIST. This hotel is under a total reconstruction and we did not feel safe. Front desk was just nonchalant and unprofessional, but they were in a makeshift office room. The rest of the staff was very nice. The parking lot and entryway was dark with no lighting, dirty, cigarette butts, and the doors were unlocked providing NO security! Shame on this hotel!
Stayed 1 night in Jul 2024

2/10 Terrible

Rebecca

This property is currently under renovation with no amenities. This is not listed on Expedia or on the hotel website. We checked in and then decided to move hotels, price is way too high given lack of services. Also if you have a lot of luggage or mobility issues you will never make it in thru temporary entrance.
Stayed 3 nights in Jul 2024

4/10 Poor

Linda

Disliked: Staff & service, property conditions & facilities
The staff was rude parking for handicap was awful. No one to help. When I couldn’t find parking was told to park and walk around the building. Was allergic to the pillows when asked for hypoallegenic they don’t provide them.was told pool was closed but saw people in it at check out. I was very disappointed with the hotel and staff
Stayed 1 night in Jul 2024

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff
Stayed 1 night in Jul 2024

6/10 Okay

Liqiu

Business traveler
Disliked: Property conditions & facilities
There was no hair dryer available. When I requested one, the answer was No, we don’t have one.
Stayed 4 nights in Jul 2024

2/10 Terrible

ANNA

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is fully a construction zone. We selected this hotel because it had a pool and onsite dining, and arrive to find a full out construction zone, which meant that both the pool and onsite dining were closed. The bar was open part time with an extremely limited menu - none of which I could eat due to food allergies. In addition to that, the room we were in had a window that leaked every time it rained, which made for an extremely humid and damp smelling room. We requested maintenance and while they came and looked at it, they left and said they’d be back… after waiting a while, I flagged down one of the cleaning staff who said they’d radio for them to come back. We waited a long while, but nobody came. The window still leaks. The icing on the cake was the WiFi that didn’t work in our room - which meant I had to stand in the hall or go down a floor to check emails. The response from the front desk was to move rooms (at 9pm… with my two kids). Overall this was the worst experience at a hotel I’ve ever had… I would have had better amenities if I stayed at the motel 6 up the road - at least their pool was open and it was walkable to multiple dining options.
Stayed 3 nights in Jul 2024

2/10 Terrible

Jay

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rennovating and no signage. Drove around building three times before flagging a worker on the loading docks to gain access. Staff was NO help. Lady at check-in was rude. One of the worst places I've encountered in 40-years of travelling professionally throughout the world. Dirty, dusty & dangerous (dim lighting, scaffolding, plywood ramps for stairs, etc. Room: bathroom door repeatedly came off tracks; excessive pubic hairs in/around bahroom; blood on comforter; room walls thin (neighbors sounded like they were in the room with us), etc. *EXPEDIA: Room contracted for $212 33.80 tax first of all was WAY high for such horrendous accomadations and customer service. Checking Expedia website on the the day of check-in the room was advertised for $167! So was penalized $45 for reserving early???? At check-in was required to leave $50 deposit??? Desk person said it would be reimbursed at check-out; however, upon check-out the desk clerk advised me it should appear on my credit card statement in 3-5 business days. I do not recall ever having to leave a deposit when paying with xredit cars on file with travel agencies (Expedia, Travelicity, etc.) Had we not been travelling for my sister's funeral in Va Beach and more time, would have definitely looked for other accomodations.
Stayed 1 night in Jul 2024

4/10 Poor

genesis

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hair on bed sheets and pillow covers. Dirty floor, bathroom shower wall dirty. The renovations make the hotel look awful in the entrance. Staff was friendly.
Stayed 2 nights in Jul 2024

10/10 Excellent

Shemeaka

Liked: Cleanliness, staff & service, property conditions & facilities
Every one was nice and friendly
Stayed 1 night in Jul 2024

10/10 Excellent

Ryan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

jordanna

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was under construction and was not secured so anybody could walk in or be in a room that was still under construction. There was dust everywhere. Our room was not immaculate and there was no staff available most of the time that we were there. There was one young man working in a makeshift office who was very polite and professional, but we didn’t see anybody else and had trouble finding staff to answer questions or assist when we needed help.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely!
Stayed 1 night in Jul 2024

6/10 Okay

Luis

Traveled with family
The hotel is still under construction but the rooms have been renovated. Something not mentioned on the website is the hot breakfast that is included with the stay. Breakfast was decent and consisted of scrambled eggs with cheese, skilled potatoes, sausages, pancakes, fruits, grits, coffee, orange juice (and other juices I did not try). There was an mature lady that wears glasses working as one of the breakfast hosts. That lady appeared to be unfriendly. She looks like a mad security guard just waiting for people to try and do something wrong to approach. Like when she was asked if there was coffee and her reply was loud "no coffee"!!. Also there is no microwave in the rooms like it was advertised and there was no remote for the TV. I called the front lobby at least 20 times and no one answered. Over all the hotel looks good. It's about 15 minutes drive from the beach and ocean front hotels. There are two elevators, a small fitness center and an indoor pool. There is also a large parking lot which is included with the room. Almost forgot to mention that I heard the people talking on the room next to mine. There is no sound proofing in the rooms.
Stayed 1 night in Jul 2024

8/10 Good

Ivania

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedroom was nice and clean very comfortable. The staff is very kind and helpful. The only thing I didn’t like was that the hotel is under construction which made it look bad.
Stayed 2 nights in Jul 2024

8/10 Good

Ruth

Stayed 2 nights in Jul 2024

2/10 Terrible

Keshia

Stayed 1 night in Jul 2024

10/10 Excellent

Renee

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

TIANA

Disliked: Staff & service
Stayed 1 night in Jul 2024

4/10 Poor

Michael

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
No food or coffee at breakfast. Unpleasant staff. Bad location. Big mistake.
Stayed 1 night in Jul 2024

10/10 Excellent

Barbara

Stayed 6 nights in Jun 2024

10/10 Excellent

ERNEST J

Traveled with partner
Liked: Staff & service, property conditions & facilities
The Hotel is under remodel, the rooms are excellent and clean and up to date. The staff was very friendly and helpful.
Stayed 1 night in Jun 2024

2/10 Terrible

Rebecca

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had no clue there was construction going on or we would not have stayed there. Navigating check in and the walk to find breakfast was not clear and inconvenient. We had no towels in the room when we got there and none were sent to us until I had to call again in the morning. We had to dry off with our comforter therefore we slept w Only a sheet. A refund request has been submitted via an Expedia agent.
Stayed 1 night in Jun 2024

6/10 Okay

Plus

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I booked this room wth intentions on being able to utilize the pool and to utter disappointment they were under construction and the pool had been taken out. This left not myself but ny 6yo daughter very dissatisfied after a long hot day and just wanting to come to our room and chill at the pool. I feel this shoukd have been something disclosed upon booking and I would really appreciate a partial refund for not being able to utilize a portion of the facilities.
Stayed 1 night in Jun 2024

4/10 Poor

Nana

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff were nice and informative but the place should not be open if they are undergoing construction. Bathroom , bed sheets and pillow covers and towels looked stained. I’m sure it was washed, but they need to use bleach. Hand washing soap was not refilled. Nothing was dusted. Tub was stained
Stayed 1 night in Jun 2024

4/10 Poor

Kara

Stayed 1 night in Jun 2024

General hotel information

Reasons to Book
Nice Bathroom & Property Cleanliness
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Star Rating
3.5