North Cornwall Residences

"Our room was lovely with great views and good amenities. But the stay was very much let down by the attitude and lack of communication from the majority of the staff. When checking in I confirmed with the receptionist that we had a table booked in the Galley restaurant for dinner. On arrival in the bar for a pre-dinner drink my husband checked in with the waitress, who showed him our reserved table and told him to go through when we were ready. She did say that the Galley restaurant was shut ‘due to a wake’. There was no evidence of the wake still going on at 6 pm. When we went through to our table we were completely ignored by numerous waiting staff. Eventually my husband went to the bar to ask for another drink. At this point he was told that ‘due to the wake we are not doing table service tonight’. Now why, oh why, did none of the previous staff we had spoken to ever mention this? How long would we have sat there if we hadn’t gone and asked? And why did the long finished wake mean that there was no table service? Purely to make things easier for them at the expense of their customers. The food was nice, but the whole evening was marred by the attitude and lack of awareness of the staff. The duty manager did come and speak to us and comped us a drink, but this should never have been necessary. Also please be aware that reception insist on a physical credit card - we could not pay by phone. Nowhere in advance is this made clear."

"Very good thank you"

"Great location Friendly helpful staff Clean and comfortable Would definitely stay again"

"Great location great welcome and great staff"

"Comfortable bed, disappointed there was no en-suite, the towels were not soft and fluffey."

"Staff were very polite and friendly, nothing was too much trouble, no problem recommending a stay to anyone, will stay again when in the area "

"The Port Gaverne Hotel was overall excellent. The location is incredibly beautiful, and the rooms were large, clean, recently remodeled and comfortable. The staff were very friendly and helpful. The breakfast was top rated and delicious. Be sure to park at the hotel entrance for check in and check out as the actual parking lot is far from the reception area."

"I would class this hotel as ‘olde worlde’….. So anyone wanting modern it probably isn’t for you. Lots of interesting passages and stairs, and flagstone floors add to the atmosphere. Shower and bathroom very clean, TV, excellant, tea and coffee available in rooms. Breakfast ok, I wouldn’t say outstanding. Rather solid scrambled egg, bacon had obviously been cooked a little while and was tough. Coffee, brought in a jug was always lukewarm warm by the time I got to it! Evening menu very restricted., so I only had two dinners out of four. The staff were pleasant, but seemed a bit disorganised on occasions. I wouldn’t stay again, despite it being very easy to access Glorious Trebarwith Strand."

"A really lovely hotel with lots of thoughtful touches. Stylish very comfortable room with generous balcony overlooking the sea (and seat cushions for the balcony chairs). Our room was very well equipped and we welcomed the fresh milk and complimentary water in the fridge. The staff were friendly and helpful, nice restaurant with good dinner choices and very generous breakfast. Free parking also."