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"This is an excellent place to be to relax! Seven years staying at this resort. The staff is so kind and accommodating. The chef/ Tiny in the restaurant is so amazing. "

"Staff was unbelievably friendly and helpful. Poolside room steps away from pool and beach. Clean rooms. On site restaurant was amazing. Had breakfast, lunch and dinner items...all were great. Trivia nights in the bar were fun, wish they had something every night. Only suggestions were keep the tiki bar open later, only had live music one of the four nights we stayed. And the gift shop had great clothing options, and stuff for kiddos, but wished they had a small amenities section...just for forgotten items. But minor changes, overall great time, great food, great staff!"

"hot tub had trash floating in it, coke machine was out of my soda, no wifi in room 606. stay was ok, but nothing I want to repeat in the future"

"It was nice place to stay"

"I stay here every year, usually 2x a year, with my family. Weve always loved it, but since By the Sea Resorts bought Palmetto Inn too, it seems to slowly be going down. The staff is great. The room was clean. Really the only issue was that the mattresses absolutely suck. The pillows were equally as horrible & uncomfortable. Im unsure what happened, as the beds were great even as recently as October 2025. And as much as they've raised their prices, a decent bed & pillows shouldny be too much to ask for. The coffee is awful & so weak, I barely knew it was coffee. Only half the cable channels worked, the remote only worked the volume. Please fix the bed problems. Everyone will benefit from it."

"The location and view were absolutely amazing. The rooms were clean but very dated. A few extra touches would go a long way. The hotel has great bones, pool, bar area, beach, etc. it just needs some love. And some towel racks or hooks in the bathroom! There was not one."

"Stay here often, clean, quiet, friendly. I’ll keep staying there"

"The bar was great my room overlooked the beach. I had to buy Clorox wipes to touch up the wall that was right by my bed, which had five black smudges and two things that looked like either boogers or mud. I feel like you should pressure wash the halls outside the rooms because people go in bare feet a lot and it’s kind of gross. But we really like this hotel. We always buy a broom to sweep the sand. Our bathroom was a little bit disappointing, but functional. There were hair ties on the floor from other people before us and the bathroom plugged did didn’t work well, and there was like stuff in the tub and one of the things was torn off that was supposed to hold body wash. All in all I think you’ve done pretty well with the place being that it’s so old but I just think a little TLC would make it cleaner and you should replace the missing chess pieces. They’re really cool. "

"Nice hotel amenities , finer touches seemed to be missing, but employees were excellent. I will be staying again."