1/5 Terrible
Chad
Dec 1, 2021
Disliked: Staff & service, amenities, property conditions & facilities
Was assigned a room that was very dirty with soiled linens and floors, smelled of urine and smoke. Windows were left open in the room so staff knew of issues and confirmed issues when I went to front desk. Had to argue with the front desk for another room for about an hour at which point they issued me a renovated room from which they had several vacant as you could see walking by the room windows. That room was clean but had minimal amenities and worked for the night. Staff was trying to extort additional money from me claiming that the online price was only for an inhabitable room and not the renovated rooms, wanted me to cancel and rebook with them. I asked the two men working the front desk if they would sleep in the room and both said no they would not. I would highly recommend people stay away from this facility. When I checked out in the morning the woman at the front desk was appalled that they issued me that room and knew it had problems, she was kind and apologized but I would steer clear.
Stayed 1 night in Nov 2021