Parque Olin: Tours y Actividades

The staff were very unapproachable and whenever we asked for assistance they seemed annoyed by us. The breakfast room doors were always closed and it was like they did not want us in there. And while we were in the breakfast room it was absolutely disgusting. Split/stuck on food everywhere that looked like it had been there for a LONG time. We went to go swimming and there were band-aids, spiders, debris all throughout the pool. We had to grab the cleaner and scoop items out prior to going in. Also im pretty sure they have their entire family living within the hotel they are running. There was generations of them running all through the hotel and there were having to chase the small children around and keep them from grabbing our luggage. It was a very strange experience and never have I ever experienced a stay at a hotel like i did while at this one... would not stay again

The experience was ruined by the morning receptionist on the last day when checking out. She was rude and her attitude was not acceptable for hospitality business.

The cabins looked small from the outside, but we're actually very spacious we didn't feel cramped everything was very clean there was a full kitchen a table big enough to sit at least four. I think the only thing that wasn't 100% perfect was the beds are a little small they were stiff and the pillows were also very small and serviceable. I would still definitely stay there again 100% and would recommend it to everyone!