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Hotel Elsereine Osaka

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Flat-screen TV
Desk, laptop workspace, blackout drapes, soundproofing
Desk, laptop workspace, blackout drapes, soundproofing
Desk, laptop workspace, blackout drapes, soundproofing

Overview of Hotel Elsereine Osaka

Hotel Elsereine Osaka

3.5 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

  • Popular LocationHerbis Plaza6 min walk
  • Popular LocationUmeda Sky Building16 min walk
  • Popular LocationUtsubo Park19 min walk
  • AirportOsaka (KIX-Kansai Intl.)40 min drive

Choose dates to view prices

About this area

Osaka

Located in Osaka's Kita neighborhood, Hotel Elsereine Osaka is in the city center and near a metro station. Umeda Sky Building and Osaka Castle are notable landmarks, and travelers looking to shop may want to visit Grand Front Osaka Mall and Kuromon Ichiba Market. Don't miss out on a visit to Universal Studios Japan. Guests love the hotel's convenience to public transportation: Nishi-Umieda Station is 4 minutes by foot and Higobashi Station is 7 minutes.
Popular Location

What's nearby

  • Herbis Plaza - 6 min walk
  • Grand Front Osaka Mall - 15 min walk
  • Umeda Sky Building - 16 min walk
  • Utsubo Park - 19 min walk
  • Tenjimbashi-Suji Shopping Street - 2 min drive

Getting around

  • Kitashinchi Station - 3 min walk
  • Nishi-Umieda Station - 4 min walk
  • Kansai Intl. Airport (KIX) - 40 min drive

Restaurants

  • Katsura — 1 min walk
  • Ginmokusei — 1 min walk
  • Orobianco OSTERIA — 3 min walk
  • KISOJI — 3 min walk
  • AMA-LUR — 3 min walk

About this property

Hotel Elsereine Osaka

3.5-star Osaka hotel in Kita, walk to Festival Hall
Along with a restaurant, this smoke-free hotel has a coffee shop/café and self parking. WiFi in public areas is free. Other amenities include a business center, dry cleaning, and a 24-hour front desk. All rooms are soundproofed and feature free WiFi, free wired Internet, and hair dryers. Other amenities available to guests include flat-screen TVs, refrigerators, and coffee makers.
Hotel Elsereine Osaka offers 137 accommodations with coffee/tea makers and slippers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (JPY 2000 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: JPY 1900-2200 per person
  • 1 restaurant and 1 coffee shop/café

Family friendly

  • Refrigerator
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage

Languages spoken

  • English
  • Italian
  • Japanese

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 26-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax may be collected at the property, effective January 1, 2017. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between JPY 1900 and JPY 2200 per person (approximately)
  • Self parking fee: JPY 2000 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Elsereine
Elsereine Hotel
Elsereine Hotel Osaka
Elsereine Osaka
Hotel Elsereine
Hotel Elsereine Osaka
Hotel Elsereine Osaka Hotel
Hotel Elsereine Osaka Osaka
Hotel Elsereine Osaka Hotel Osaka

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 435 out of 990 reviews
5 - Excellent 44%
Rating 4 - Good. 447 out of 990 reviews
4 - Good 45%
Rating 3 - Okay. 78 out of 990 reviews
3 - Okay 8%
Rating 2 - Poor. 26 out of 990 reviews
2 - Poor 3%
Rating 1 - Terrible. 4 out of 990 reviews
1 - Terrible 0%

4.4/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

2/5 Poor

Business traveler
Liked: Staff & service
Disliked: Amenities
I wanted to have a bottle of water.
Stayed 1 night in Mar 2020

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It was close to my work, so I was able to walk. It is very quiet and comfortable
Stayed 5 nights in Feb 2020

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with great staff
I love this hotel as it is beautiful and the staffs are so great. It is a bit of a walk from JR Osaka station but it is connected by the underground path so that you do not need an umbrella even if it rains.
Stayed 4 nights in Feb 2020

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a number of reviews commenting on its white-marble Cinderella meets Liberace aesthetic. It's odd considering the hotel is so new, but hey it's Japan. Hotel lobby is on the 1st (Japanese/American 2nd) floor and has an odd wet-sheep lanolin smell about it as you ascend the escalator. We later realised this smell appears in other parts of Osaka too. Twin room offered power outlets to each bed. Room had a small couch, appearing to be a fold-out sofa-bed. Bathroom standard Japanese pod-style with limited shelf space. Window unable to open (possibly only in an emergency, but didn't try to open it) Lifts were frequent and fast. Breakfast was standard western/Japanese hotel stuff. Drip filter coffee was very strong. Hot options were usually virtually cold. Bread was usually stale but the pastries (assume par-cooked or frozen) were cooked/heated onsite and fresh. The hotel is a slight walk south from Osaka station, but close to a few subway stations. Short walk up to Umeda for nightlife and shopping. Still there are restaurants nearby, and a big bottle shop next door. Overall a pretty good deal for the price.
Stayed 4 nights in Dec 2019

3/5 Okay

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Pros With an exit to the underground street; I stayed in high floor, so it’s quiet Cons: few sockets, and the locations are quite strange; shops close earlier when comparing to the shops in Shinsaibashi
Stayed 5 nights in Dec 2019