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Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Andaz Ottawa Byward Market - a concept by Hyatt

Star Rating
4 out of 5

Photo gallery

Featured Image
Terrace/Patio
Terrace/Patio
Minibar, in-room safe, blackout drapes, iron/ironing board
View from Room

Guest reviews

4.6/5 Wonderful
1,571 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant
  • Gym
  • Breakfast Available

Map

325 Dalhousie Street, Ottawa, ON

Explore the area

Popular LocationByward Market Square2 min walk
Popular LocationShaw Centre8 min walk
Popular LocationRideau Centre9 min walk
AirportOttawa, ON (YOW-Macdonald-Cartier Intl.)19 min drive

Choose dates to view prices

  • Deluxe Room, 1 King Bed, View

    Photos of Deluxe Room, 1 King Bed, View

    4.6/5 guest room rating

    Room amenities

    • 302 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, View

  • Room, 1 King Bed, View

    Photos of Room, 1 King Bed, View

    4.9/5 guest room rating

    Room amenities

    • 302 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, View

  • Room, 2 Queen Beds, View

    Photos of Room, 2 Queen Beds, View

    4.8/5 guest room rating

    Room amenities

    • 302 sq ft
    • City view
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, View

  • Room, 1 King Bed, Accessible (Shower)

    Photos of Room, 1 King Bed, Accessible (Shower)

    4.8/5 guest room rating

    Room amenities

    • 302 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible (Shower)

  • Room, 2 Queen Beds, Accessible (Shower)

    Photos of Room, 2 Queen Beds, Accessible (Shower)

    4.7/5 guest room rating

    Room amenities

    • 302 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Accessible (Shower)

  • Room, 1 King Bed, Accessible, View (Shower)

    Photos of Room, 1 King Bed, Accessible, View (Shower)

    4.3/5 guest room rating

    Room amenities

    • 302 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible, View (Shower)

  • Andaz, Suite

    Photos of Andaz, Suite

    4.6/5 guest room rating

    Room amenities

    • 355 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsAndaz, Suite

  • Deluxe Room, 1 King Bed

    Photos of Deluxe Room, 1 King Bed

    4.8/5 guest room rating

    Room amenities

    • 302 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed

  • Room, 1 King Bed

    Photos of Room, 1 King Bed

    4.9/5 guest room rating

    Room amenities

    • 302 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed

  • Room, 2 Queen Beds

    Photos of Room, 2 Queen Beds

    4.8/5 guest room rating

    Room amenities

    • 302 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds

About this area

Ottawa

Located in Ottawa, Andaz Ottawa Byward Market - a concept by Hyatt is in the business district and near the boardwalk. National Gallery of Canada and Canadian War Museum are cultural highlights, and travelers looking to shop may want to visit Byward Market Square. Looking to enjoy an event or a game while in town? See what's happening at TD Place Stadium or Gatineau Sports Centre. Our guests love the hotel's central location.

Visit our Ottawa travel guide
Map
Popular Location

What's nearby

  • Byward Market Square - 2 min walk
  • Shaw Centre - 8 min walk
  • National Gallery of Canada - 9 min walk
  • Rideau Centre - 9 min walk
  • National Arts Centre - 11 min walk

Getting around

  • Carling Station - 6 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 8 min drive
  • Macdonald-Cartier Intl. Airport (YOW) - 19 min drive

Restaurants

  • Feast + Revel — 1 min walk
  • Copper Spirits and Sights — 1 min walk
  • Feast + revel - 1 min walk
  • The Bistro - 1 min walk
  • Copper Spirits and Sights - 1 min walk

About this property

Andaz Ottawa Byward Market - a concept by Hyatt

4-star Ottawa hotel in Downtown Ottawa, walk to Byward Market Square
A restaurant, 2 bars/lounges, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/café, a rooftop terrace, and valet parking. All 200 rooms provide free WiFi, 24-hour room service, and TVs. Minibars, coffee makers, and free local calls are among the other amenities available to guests.
Andaz Ottawa Byward Market - a concept by Hyatt offers 200 air-conditioned accommodations with minibars and safes. Televisions come with pay movies. Bathrooms include bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Follows standard sanitization guidelines of GBAC STAR (Hyatt)
High-touch surfaces are cleaned and disinfected
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 48 hours between stays
Protective shields in place at main contact areas
Contactless check-in and check-out

Safety measures

Individually-wrapped food options available for breakfast, dinner, and through room service
Hand sanitizer provided
Masks and gloves available
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking: CAD 35.00 per day
  • Electric car charging station

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–1:00 PM on weekends: CAD 10-24 per person
  • 1 restaurant and 1 coffee shop/café
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness center

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French

Business services

  • Meeting rooms
  • Conference space (4500 square feet)

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Linens

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable/satellite channels
  • Pay movies
  • TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 100 per pet, per stay
Dogs only
Up to 50 lbs

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

American ExpressMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 10 and CAD 24 per person (approximately)
  • Valet parking fee: CAD 35.00 per day (in/out privileges)
  • Pet fee: CAD 100 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available for breakfast and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 48 hours between bookings.
  • The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.
    • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Property is also known as

Andaz Ottawa Byward Market Hotel
Andaz Byward Market Hotel
Andaz Byward Market
Andaz Ottawa Byward Market - a concept by Hyatt Hotel
Andaz Ottawa Byward Market - a concept by Hyatt Ottawa
Andaz Ottawa Byward Market - a concept by Hyatt Hotel Ottawa

Frequently asked questions

Can I cancel my reservation for free at Andaz Ottawa Byward Market - a concept by Hyatt and receive a full refund?
Yes, Andaz Ottawa Byward Market - a concept by Hyatt offers free cancellation on select room rates, because flexibility matters! Please refer to Andaz Ottawa Byward Market - a concept by Hyatt cancellation policy on our site for more details about any exclusions or requirements.
Is this property pet-friendly?
Yes, Andaz Ottawa Byward Market - a concept by Hyatt allows dogs with a maximum weight of up to 50 lbs per pet. There's a fee of CAD 100 per pet, per stay.
How much is parking at this property?
Valet parking is available for CAD 35.00 per day.
What time is check-in at Andaz Ottawa Byward Market - a concept by Hyatt?
Check-in is from 3 PM–midnight. Late check-in is available during limited hours.
What time is check-out at Andaz Ottawa Byward Market - a concept by Hyatt?
Check-out is at noon.
Where is this property located?
Located in Downtown Ottawa, this hotel is within a 10-minute walk of Byward Market Square, Shaw Centre, and National Gallery of Canada. Parliament Hill and University of Ottawa are also within 15 minutes.

Guest reviews

Overall score and ratings for Andaz Ottawa Byward Market - a concept by Hyatt

4.6
Wonderful
1,571 reviews
5 - Excellent
1,101
4 - Good
367
3 - Okay
55
2 - Mediocre
31
1 - Poor
17
4.7
Cleanliness
4.6
Service and Staff
4.5
Amenities
4.7
Property condition

5/5 Excellent

Verified traveler
Jul 7, 2020
    This traveler didn’t leave comments with their review
    Stayed 1 night in Jul 2020

    3/5

    SamSam58, Toronto
    Business traveler, Traveled with partner
    Jul 5, 2020
    • Liked: Cleanliness, property conditions & facilities

    Previous stays at the Andaz have been wonderful, but this time, due to Covid precautions, the customer service was disappointing. No drink upon check-in, no valet, no housekeeping during the stay.... looking forward for a return to normal.

    Stayed 2 nights in Jul 2020

    2/5

    Dom, Toronto
    Traveled with family and small children
    Jul 1, 2020
    • Liked: Staff & service
    • Disliked: Cleanliness, amenities, property conditions & facilities

    Nothing unique at all. Extreemly overpriced. Thought i was staying at a high end hotel. Rooms were very underwhelming. Very small with poor quality and poorly placed furnisings. Wall mounted usb fell out of the wall at unplugging and the room smelt moldy. The hand held shower head wasn't screwed on properly so we had to screw it back on to the handle so it could work. Staff was friendly.

    Stayed 1 night in Jun 2020

    5/5 Excellent

    Verified traveler
    Jun 27, 2020
      This traveler didn’t leave comments with their review
      Stayed 1 night in Jun 2020

      5/5 Excellent

      Verified traveler
      Jun 16, 2020
        This traveler didn’t leave comments with their review
        Stayed 2 nights in Jun 2020

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