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Andaz Ottawa Byward Market - a concept by Hyatt

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Terrace/Patio
Terrace/Patio
In-room safe, blackout drapes, iron/ironing board
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Overview of Andaz Ottawa Byward Market - a concept by Hyatt

Andaz Ottawa Byward Market - a concept by Hyatt

4 out of 5

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays

Explore the area

  • Popular LocationByward Market Square2 min walk
  • Popular LocationNational Gallery of Canada9 min walk
  • Popular LocationParliament Hill13 min walk
  • AirportOttawa, ON (YOW-Macdonald-Cartier Intl.)19 min drive

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About this area

Ottawa

Located in Ottawa, Andaz Ottawa Byward Market - a concept by Hyatt is in the business district and near the boardwalk. National Gallery of Canada and Canadian War Museum are cultural highlights, and travelers looking to shop may want to visit Byward Market Square. Check out an event or a game at TD Place Stadium, and consider making time for Museum of Nature, a top attraction not to be missed. Guests love the hotel's central location.
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Popular Location

What's nearby

  • Byward Market Square - 2 min walk
  • Notre-Dame Cathedral Basilica - 8 min walk
  • National Gallery of Canada - 9 min walk
  • Rideau Centre - 9 min walk
  • Parliament Hill - 13 min walk

Getting around

  • Ottawa Station - 8 min drive
  • Carleton Station - 8 min drive
  • Ottawa International Airport (YOW) - 19 min drive

Restaurants

  • Feast + Revel — 1 min walk
  • Copper Spirits and Sights — 1 min walk
  • Aulde Dubliner & Pour House — 3 min walk

About this property

Andaz Ottawa Byward Market - a concept by Hyatt

4-star Ottawa hotel in Downtown Ottawa, walk to Byward Market Square
A restaurant, 2 bars/lounges, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/café, a rooftop terrace, and conference space. All 200 rooms provide free WiFi, room service, and TVs. Other amenities available to guests include coffee makers, free local calls, and hair dryers.
Andaz Ottawa Byward Market - a concept by Hyatt offers 200 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with pay movies. Bathrooms include bathrobes, designer toiletries, and hair dryers.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • 24-hour offsite parking (CAD 21.00 per night)

Food and drink

  • English breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: CAD 15-15 for adults and CAD 7.50-7.50 for children
  • 1 restaurant and 1 coffee shop/café
  • 2 bars/lounges
  • Room service available

Things to do

  • 24-hour fitness center

Family friendly

  • Free cribs/infant beds
  • Laundry facilities

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French

Business services

  • Conference space (4500 square feet)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable/satellite channels
  • Pay movies
  • TV

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

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4 star
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Guest rating 4.5+
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Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50.00 per pet, per stay
Dogs welcome
Up to 50 lbs

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 15 and CAD 15 for adults, CAD 7.50 and CAD 7.50 for children (approximately)
  • Nearby parking fee: CAD 21.00 per night (open 24 hours)
  • Pet fee: CAD 50.00 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Property is also known as

Andaz Ottawa Byward Market Hotel
Andaz Byward Market Hotel
Andaz Byward Market
Andaz Ottawa Byward Market - a concept by Hyatt Hotel
Andaz Ottawa Byward Market - a concept by Hyatt Ottawa
Andaz Ottawa Byward Market - a concept by Hyatt Hotel Ottawa

Frequently asked questions

4.5
Wonderful
Rating 5 - Excellent. 949 out of 1444 reviews
5 - Excellent 66%
Rating 4 - Good. 364 out of 1444 reviews
4 - Good 25%
Rating 3 - Okay. 72 out of 1444 reviews
3 - Okay 5%
Rating 2 - Poor. 41 out of 1444 reviews
2 - Poor 3%
Rating 1 - Terrible. 18 out of 1444 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.6/5

Property conditions & facilities
Write a review

1/5 Terrible

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We booked a night at the Andaz recently (my husband plus our 1 year old). On the reservation I requested a crib and/or pack-n-play. I also called the hotel to confirm this request could be done. When we arrived to Andaz, I mentioned the crib and they said that they would send one up to the room right away. This was in the afternoon. We went out for a walk and dinner and when we got back at 7, we were told that all the cribs were in use. The hotel only has FOUR cribs for a hotel will 200 rooms. Because of this, we had to leave. My one year old can't sleep in a regular size bed (which infant can?!) and the hotel had no solution. Terrible, terrible, terrible. If you have planning on staying here as a family, DO NOT as they are clearly not equipped. I had to ask to be refunded and nothing else was offered to us for this huge inconvenience. Very disappointing. We won't be staying with Andaz or a Hyatt again.
Stayed 1 night in Jun 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 1 night in Jun 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel , but the weather has not very good but Saturday morning with the sun , very nice view to the city and the river .
Stayed 1 night in Jun 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the perfect spot for walking sightseeing around Ottawa and has numerous fantastic bars and restaurants very close by.
Stayed 4 nights in Jun 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service
Unfortunately due to Covid restraints we were unable to enjoy any of the amenities.
Stayed 1 night in Jun 2021