Andaz Ottawa Byward Market - a concept by Hyatt

Photo gallery for Andaz Ottawa Byward Market - a concept by Hyatt

Primary image
Terrace/patio
Terrace/patio
In-room safe, blackout drapes, iron/ironing board
View from room

Overview of Andaz Ottawa Byward Market - a concept by Hyatt

Andaz Ottawa Byward Market - a concept by Hyatt

4.0 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
325 Dalhousie Street, Ottawa, ON, K1N 7G1

Explore the area

  • Popular LocationByward Market Square2 min walk
  • Popular LocationNational Gallery of Canada9 min walk
  • Popular LocationParliament Hill13 min walk
  • AirportOttawa, ON (YOW-Macdonald-Cartier Intl.)20 min drive

Choose dates to view prices

About this area

Ottawa

Andaz Ottawa Byward Market - a concept by Hyatt is located in Downtown Ottawa, a neighborhood in Ottawa, and is near a metro station and near the boardwalk. National Gallery of Canada and Canadian Museum of History are cultural highlights, and travelers looking to shop may want to visit Byward Market Square. Check out an event or a game at TD Place Stadium, and consider making time for Canada Aviation and Space Museum, a top attraction not to be missed. Guests love the hotel's central location.

What's nearby

  • Byward Market Square - 2 min walk
  • Notre-Dame Cathedral Basilica - 8 min walk
  • National Gallery of Canada - 9 min walk
  • Rideau Centre - 9 min walk
  • Parliament Hill - 13 min walk

Getting around

  • Carleton Station - 8 min drive
  • Ottawa Station - 10 min drive
  • Ottawa International Airport (YOW) - 20 min drive

Restaurants

  • Le Moulin de Provence - 2 min walk
  • Vittoria Trattoria - 2 min walk
  • Tomo - 2 min walk
  • Burrito Borracho - 2 min walk
  • Must Kitchen & Wine Bar - 2 min walk

About this property

Andaz Ottawa Byward Market - a concept by Hyatt

4-star Ottawa hotel in Downtown Ottawa, walk to Byward Market Square
A restaurant, 2 bars/lounges, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, a coffee shop/cafe, and self parking. Housekeeping is available on request.
Andaz Ottawa Byward Market - a concept by Hyatt offers 200 accommodations with safes and complimentary bottled water. Televisions come with cable channels and Netflix. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

Languages spoken

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 35.00 per night; includes in/out privileges)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: CAD 15-32 for adults and CAD 7.50-32 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • Feast + Revel
  • Copper, Spirits & Sights
  • Feast + Revel

Things to do

  • 24-hour fitness center

Family friendly

  • Free cribs/infant beds
  • Laundry facilities

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (4500 square feet)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch TV
  • Cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from January 1 2022 to June 17 2022 (dates subject to change):
  • One of the dining venues
The following facilities are closed on Sunday and Monday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 50 lbs

Children and extra beds

Children are welcome
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 15 and CAD 32 for adults, CAD 7.50 and CAD 32 for children (approximately)
  • Self parking fee: CAD 35.00 per night (in/out privileges)
  • Pet fee: CAD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Property is also known as

Andaz Ottawa Byward Market Hotel
Andaz Byward Market Hotel
Andaz Byward Market
Andaz Ottawa Byward Market - a concept by Hyatt Hotel
Andaz Ottawa Byward Market - a concept by Hyatt Ottawa
Andaz Ottawa Byward Market - a concept by Hyatt Hotel Ottawa

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 816 out of 1327 reviews
5 - Excellent 61%
Rating 4 - Good. 332 out of 1327 reviews
4 - Good 25%
Rating 3 - Okay. 96 out of 1327 reviews
3 - Okay 7%
Rating 2 - Poor. 57 out of 1327 reviews
2 - Poor 4%
Rating 1 - Terrible. 26 out of 1327 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.5/5

Property conditions & facilities

4.2/5

Eco-friendliness

5/5 Excellent

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this property. Very clean and attentive the only issue I reported. The sink was stopped up and they sent maintenance immediately. Great view. It was a little noisy the first night because it was Canada Day. Otherwise, great property!
Stayed 2 nights in Jul 2022

1/5 Terrible

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a terrible experience. I’ve had a previous stay at this hotel and had really loved our room and it’s amenities. My partner has 2 wkds home with for the entire summer, so I decided to book us a mini getaway. We live an hour away so came up for a night out and a stay at what used to be his favourite hotel. I paid a premium price for a deluxe room. When we were checked in, we were sent to a room on the 4th floor next to a maintenance closet. The room was significantly smaller, as was the window, the washroom… etc and the furniture doesn’t really look like it belongs in the room. There were spilled coffee stains on a nightstand. I went down to the desk and asked about my room. The attendant told me they ran out of deluxe rooms so he put me there. At the very expensive price I paid, I asked what he could do. He stated he could leave a note for his manager to contact me. I stated that no, I’d like to know what he’ll do for us so I can decide whether or not I’ll be staying. He offered $100 off. I stated that I still wouldn’t pay for this room at that price, and had I known I would get this room at that price, I would have booked something much less expensive. There’s nothing special about this room. It is arguably probably their worst room. He said ok, well I can give you a late checkout… why would I want to stay longer in a room that I hate? We stayed because it was late, and I wasn’t driving out to another spot. I am at a loss for words - I will not be back.
Stayed 1 night in Jul 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly with perfect location that is close to everything.
Stayed 1 night in Jul 2022

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was conveniently located close to all amenities. We spent two nights here as a family of four. The room was spacious and clean. The front staff was extremely helpful throughout our stay. Thank you for an awesome Canada Day weekend!!
Stayed 2 nights in Jun 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location , location Although a tornado had hit the area causing delays at check in, the staff took good care of us, even passing out wine as we waited.
Stayed 1 night in May 2022

4/5 Good

Traveled with family
Liked: Staff & service, property conditions & facilities
Great rooftop lounge
Stayed 4 nights in Jun 2022

3/5 Okay

Traveled with partner
Liked: Cleanliness, staff & service
The decor was nice. We paid extra for a room with a view but only had a view of a delapitated building. When I asked about it I was told that anything 8 floors and higher received that designation. They should market it as a potential view then. There was 1 elevator not working already, then the other 2 broke down so everyone had to hoof it up lots of stairs- 10 flights in our case. This was not worth the extra money
Stayed 2 nights in Jun 2022

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near Byward Market. Friendly staff.
Stayed 3 nights in Jun 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a hotel with many advantages. I have recommended it to many of my friends and they are all satisfied.
Stayed 1 night in Jun 2022

3/5 Okay

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Ice Machine was broken on my floor, Wasn't a big deal, but I was not informed about it. Had to go to the 6th floor no problem except the elevator always being overloaded with people going to the rooftop terrace
Stayed 1 night in Jun 2022