Parma Heights Castle Hotels

Clean room and great shower

Ryan at the front desk was AMAZING! In this day and age of minimized service in so many places, Ryan was a refreshing reminder of what great service with a smile and positive energy is all about! Room was great. Location was great. Could have been a few more "healthy" options for breakfast.

Everybody was nice. The breakfast was amazing. The cable took some getting used to, but I figured it out. There were several restaurants within walking distance, which was convenient. We even got free cookies.

Nice property. Clean. Very good service. The only negative might be how the morning buffet is handled. Apparently you must have a problem with people who are not guests coming in for breakfast. Person supervising that area kept asking for our room numbers. Didn’t write them down anywhere or ask our names. Maybe you should just secure the area and require room key to access it. The woman doing the asking was very conscientious and did a nice job laying out and supplying the buffet items.

We loved our stay. We were upgraded to a Suite and enjoyed the separate bedroom. The kitchen area was great but would have been nicer if it had utensils and kitchen towels or paper towels. We have been shopping around for a Suite type room with a furnished kitchen and stove. If it had a more complete kitchen we would be back for sure.

Staff was very helpful

Stayed for an early morning flight, was perfect for that, my shuttle to the airport was there promptly at 3:15am. Would definitely stay again!

Great room. Clean and well stocked. Great service. I would definitely stay again.

Such a great hotel. I loved the style and historical pictures. The rooms are spacious and offer a great view of the airport to watch planes landing and taking off.

All the staff especially Christine needs a raise.

The Hampton Inn North Olmsted was super quiet - the staff was very friendly and helpful - plenty of parking - convenient to everywhere we needed to be - bedding and towels were fresh and turnover available upon request. Cleaning staff was very detailed and friendly. We will be using this as our home away from home when visiting family in the area.

Exceeded my expectations on every level. Excellent value and knowledgeable and efficient employees made me feel so welcome. Clean, comfortable, quiet. I will certainly look for Hilton Hotels first from now on.

There was massive construction at the building and we were not advised before.

Very nice and very clean. The staff was very helpful.

Very safe

It was a very cute apartment like room that was convenient and comfortable

Excellent

Great hotel if you have something going on in the convention center.