Search Poteet Cottages

"The lobby area was fine and the location is good for easy access to the riverwalk. The lobby and common areas were fine. The breakfast service was limited choices but there was plenty of food stations to accommodate the large crowds. The staff was nice enough I guess, not rude, but not super polite. The room was in need of a deep cleaning. The main surfaces (countertops, furniture, floors) weren't visibly dirty but vents, corners, lampshades etc were dusty/dirty. The TV did not work. We ended up finishing our event early and were less than 3 hours from home so we decided to leave rather than spend another night. If the room had been better we would have stayed. I prepaid the room, so didn't ask for a refund. I had to pay more for parking than I should have. The sign clearly says under 24 hours is $36, and we left in under 24 hours, but the hotel said since we stayed over a night we had to pay $36 for overnight and by the hour for the time we stayed the next day. I'm not sure how you can stay 24 hours but not stay overnight, so I felt it should have only been $36. I asked about the extra charge but they weren't willing to refund it."

"Clean room, friendly staff, spacious parking, good location."

"Overall stay was amazing. Everything was really clean and the room was well kept and spacious and comfortable. Very centrally located to everything we wanted to do with easy access to the Riverwalk. The complimentary breakfast was top notch. Will definitely be back."

"We have stayed at the Menger 4 times now and have never been disappointed. The location is perfect and the history is amazing. We will be back again and again."

"Things were not in working order. We needed Wi-Fi to work while there and the signal too weak. The staff just said sorry. The tub jacuzzi didn’t work. The tv in bedroom didn’t have a remote. The staff tried another remote but nothing worked. Couch and carpet were so stained (in the presidential suite I might add) that we had to keep shoes on and sit on a blanket. Would not stay there again. "

"Fantastic location. The hotel is old but clean. The bathrooms and rooms are clean. The pool area is neat. Location on the Riverwalk is worth the stay."

"Big rooms very clean, bath tub need renovation."

"Parking was a little expensive "

"Don’t book this hotel. They don’t honor Hotels.com bookings. We went to check in only for them to tell us that they don’t have our booking and we should only book directly thought them. This also happened to a guest who booked on Travelocity the same day. This hotel is also older than any Home2Suites we’ve stayed at. They came and “cleaned” the room but the only worked the trash and gave us more towels. They didn’t touch the beds or clean up anything on the desk, table etc. Staff was clueless and dismissive about people arriving and not having the room they booked. "