“Amazing hotel , very spacious .. the issues I had was the women staff at the pool side , they are all Spanish , they don’t understand English properly, they don’t know what’s available on the menu . The customer service with them was horrible . Front desk staff was amazing. The room is big , spacious and had lots of closet space, the ac was constantly leaking water in the room but other than that I would definitely stay here again”
“Unsafe to go there. Very dirty, sheets with stains on them, garbage on the floor, garbage everywhere. I didn't take the breakfast for safety reason. Such a place is a total disrespect for travelers”
“My wife and I were pleasantly surprised very pleased with our stay at this hotel. This hotel ranks with any 4 star hotel chains in America. We loved EVERYTHING about the property, the EXCELLENT staff at the Front Desk, the bellhops, and the doormen. The breakfast was great...Try the omelet with spinach, cheese and tomatoes...SUPERB!! One recommendation for breakfast is to have jelly provided with toasts.
We highly recommend staying here. One funny anectode: My wife was so impressed with the……
“I will not recommend staying at Grand Coastal.
The Deluxe Queen Room was very small and dated. The carpet is very dark, we were unable to tell if it was clean. The bathroom is very dated, everything is old and yucky.
The towels provided were so small, I could barely wrap it around my 5 feet 109 lbs body.
The hotel is on a main busy highway, the noise level is very high. It was impossible to get any sleep at all. In a nutshell myself and my husband did not have a good experience and would not……
“This is a newer hotel so everything is brand new and clean still. The pool and pool area is beautiful. The bar and restaurant closes early so its very difficult to get something to eat or drink past 10'ish, you would have to call a cab and go some where to buy whatever, The breakfast spread really needs to be more vast, this is an international hotel, needs to be more options and MORE STAFF. Its $20 pp, one day I literally had 1 piece of toast and a coffee and was still charged $20 for that!……
“I book this hotel last minute for two nights because it was very accessible to get around Georgetown and catching up with friends and family. The staff was very polite and helpful, My room was very clean and was able to enjoy some late night on the balcony. I would recommend some kind of fruit to go with the breakfast. Thanks for the unlimited coffee and the complementary snacks, juices and water in my room. Will definitely stay here again. I felt safe and secure.”
“I did not stay there! I took one look at the place and left. I DID NOT STAY there. Expedia should be aware that people like me have some confidence that places are suggested by Expedia are based on some sort of examination. it was a sad commentary on the performance of Expedia, that they would put a place like that on their list of places of interest where one can stay. after travelling several hours at my age [80] to the presented with such a situation requiring me to look for somewhere else is……