Punta Coco Beach Tours

Our anniversary celebration at Kanan Tulum was absolutely magical! The staff went way beyond to make it special, with lovely surprises in our beautifully designed room and an unforgettable dinner at the treetop Nest, surrounded by breathtaking views. The food was excellent, and the team was incredibly kind, attentive, and accommodating, taking the time to understand our preferences and personalize our dining experience. The unique treetop nests for relaxing and dining make this hotel truly one of a kind. Exceptional hospitality, beautiful surroundings, and wonderful memories. Thank you, Kanan, for making our stay so memorable!

We had to move rooms as soon as we got there due to the AC howling loudly. Returned the 3rd day and the ceiling in bathroom was hanging down. Several times with no hot water, one day no water at all. The food was mediocre at best. The Altitude package was worthless. The rooftop bar it allows you in was closed the whole time. One of the restraunts it gives you access to burned down. The swim out pool was the best!!!!

The hotel was great. Very nice pools and great path for running. The beach is not so nice, but that’s applies for that whole area. We were very happy with our upgrade to the Privilege service for being Platinum Expedia members (better drinks, more restaurants and special areas). Food is good. Swim-up room is nice. Animals and nature are beautiful at the hotel. Special mention to Antonio and Yesenia at the Blue Moon restaurant, and Rolando at the Steak House.