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Indoor pool
Premium bedding, memory foam beds, in-room safe, desk
Premium bedding, memory foam beds, in-room safe, desk
Premium bedding, memory foam beds, in-room safe, desk

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationLe Capitole14 min walk
    Popular LocationQuebec City Convention Center15 min walk
    Popular LocationHotel-Dieu de Quebe16 min walk
    AirportQuebec, QC (YQB-Jean Lesage Intl.)22 min drive

Choose dates to view prices

  • Traditional Room, 2 Queen Beds, Non Smoking

    4.7/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsTraditional Room, 2 Queen Beds, Non Smoking
  • Traditional Room, 1 King Bed, Non Smoking

    4.8/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsTraditional Room, 1 King Bed, Non Smoking
  • Business Room, Multiple Beds, Non Smoking (with Sofabed)

    4.6/5 guest room rating

    Room amenities

    • Sleeps 6
    • 2 Queen Beds and 1 Double Sofa Bed
    More detailsBusiness Room, Multiple Beds, Non Smoking (with Sofabed)
  • Executive Room, 1 King Bed, Non Smoking

    4.8/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Room, 1 King Bed, Non Smoking
  • Business Room, 1 King Bed, Non Smoking

    4.8/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsBusiness Room, 1 King Bed, Non Smoking
  • Business Room, 2 Queen Beds, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsBusiness Room, 2 Queen Beds, Non Smoking

About this area

Quebec

Located in Quebec's Saint-Roch neighborhood, Best Western Plus City Centre/Centre-Ville is in the city center and near the boardwalk. Old Port Quebec City and Place Royale are notable landmarks, and the area's natural beauty can be seen at Battlefields Park and Montmorency Falls. Aquarium du Québec and Observatoire de la Capitale are also worth visiting. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snow tubing and snowshoeing. Guests appreciate the hotel's central location.
Visit our Quebec travel guide
Popular Location

What's nearby

  • Le Capitole - 14 min walk
  • Quebec City Convention Center - 15 min walk
  • Hotel-Dieu de Quebe - 16 min walk
  • Parliament Building - 18 min walk
  • Quebec City Town Hall - 8 min drive

Getting around

  • Quebec Palace Station - 12 min walk
  • AirportJean Lesage Intl. Airport (YQB) - 22 min drive

Restaurants

  • Bureau de Poste — 3 min walk
  • La Boîte à Pain — 3 min walk
  • Sales Gosse — 4 min walk
  • Le Nektar — 5 min walk
  • Le Croquembouche — 5 min walk

About this property

Best Western Plus City Centre/Centre-Ville

Eco-friendly Quebec hotel in Saint-Roch, near Parliament Building
This smoke-free hotel features a restaurant, an indoor pool, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/café, and valet parking. All 177 soundproofed rooms feature free WiFi and memory foam beds. For a bit of entertainment, flat-screen TVs come with cable channels, and guests can also appreciate conveniences like refrigerators and coffee makers.
Best Western Plus City Centre/Centre-Ville offers 177 accommodations with iPod docking stations and laptop-compatible safes. Memory foam beds feature premium bedding. 40-inch flat-screen televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Quebec hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Guests under 18 years old are not allowed in the health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard sanitization guidelines of We Care Clean (Best Western)
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast and lunch
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking: CAD 27.00 per night
  • Electric car charging station

Food and drink

  • Full breakfast available for a fee 7 AM–11 AM on weekdays and 7 AM–noon on weekends: CAD 15-25 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Indoor pool
  • Private picnics

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Turndown service

Languages spoken

  • English
  • French

Business services

  • 1 meeting room
  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Linens
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in from 3:30 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 15 per accommodation, per day (maximum CAD 90 per stay)
2 per room (up to 80 lbs)
Food and water bowls are available
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children 15 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for CAD 15.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per accommodation, per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 15 and CAD 25 per person (approximately)
  • Valet parking fee: CAD 27.00 per night (in/out privileges)
  • Pet fee: CAD 15 per accommodation, per day (maximum CAD 90 per stay)
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7 AM to 10:00 PM
Children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Guests under 18 years old are not allowed in the health club

Property is also known as

Best Western City Plus
Best Western Plus City
Best Western Plus City Centre/Centre-Ville
Best Western Plus City Centre/Centre-Ville Hotel
Best Western Plus City Centre/Centre-Ville Hotel Quebec
Best Western Plus City Centre/Centre-Ville Quebec
Best Western Plus City Centre/Centre-Ville Hotel Quebec City
BEST WESTERN PLUS City Centre/Centre-Ville Quebec/Quebec City
Best Western Quebec City
Quebec City Best Western
BEST WESTERN PLUS City Centre/Centre-Ville Quebec/Quebec
Best Western Plus City Centre/Centre Ville
Plus City Centre Ville Quebec
Best Western Plus City Centre/Centre-Ville Hotel
Best Western Plus City Centre/Centre-Ville Quebec
Best Western Plus City Centre/Centre-Ville Hotel Quebec

Frequently asked questions

Can I cancel my reservation for free at Best Western Plus City Centre/Centre-Ville and receive a full refund?
Yes, Best Western Plus City Centre/Centre-Ville offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Plus City Centre/Centre-Ville cancellation policy on our site for more details about any exclusions or requirements.
Does Best Western Plus City Centre/Centre-Ville have a pool?
Yes, this property has an indoor pool. Pool access is from 7 AM–10:00 PM.
Is Best Western Plus City Centre/Centre-Ville pet-friendly?
Yes, this property allows pets (limit 2 per room) with a maximum weight of up to 80 lbs per pet. There's a fee of CAD 15 per accommodation, per day.
How much is parking at Best Western Plus City Centre/Centre-Ville?
Valet parking is available for CAD 27.00 per night.
What time is check-in at Best Western Plus City Centre/Centre-Ville?
Check-in is from 3:30 PM–anytime.
What time is check-out at Best Western Plus City Centre/Centre-Ville?
Check-out is at 11:00 AM.
Where is Best Western Plus City Centre/Centre-Ville located?
Located in Saint-Roch, this golf hotel is within 1 mi (2 km) of Parliament Building, Battlefields Park, and Quebec City Town Hall. Old Port Quebec City and Place Royale are also within 2 mi (3 km). Quebec Palace Station is 12 minutes by foot.
4.3
Excellent
5 - Excellent
444
4 - Good
436
3 - Okay
70
2 - Poor
27
1 - Terrible
9

4.4/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Great Hotel at a great location, if you want to go to Old Quebec you might have to get an Uber/Taxi if going in the winter. Other than that the hotel is fantastic. Lots of restaurants and stores close by. Also the train station is at walking distance.
Stayed 2 nights in Dec 2019

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
The hotel has a great location. The staff was very helpful and friendly, the room was clean, beds comfortable. Good budget hotel.
Stayed 1 night in Aug 2020

5/5 Excellent

Traveled with partner, Traveled with pets
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near tons of restaurants And shops. There was a small grocery store down the street as well. About a 13 minute walk to Old Quebec. Room was clean and great size for me my partner and two dogs. Front desk was very friendly and helpful. There is a pool where you have to book a time slot, which I missed out on. Would definitely stay here again!
Stayed 3 nights in Aug 2020

3/5 Okay

Traveled with family and small children
Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, amenities
Front desk people are excellent, but the room is dusty u can see all the dust in the tables, telephone etc. No housekeeper even come to clean the room or replace / change towels . Disappointed
Stayed 2 nights in Jul 2020

4/5 Good

Traveled with family and small children, Traveled with partner, Traveled with family
Happy face iconLiked: Cleanliness, property conditions & facilities
Overall good. Location is good and close to main attractions. It’s a 20-25 mins walk to Chateau Frontenac or Petit-Champlain (with 4 kids). Some restrictions that were disappointing but all related to COVID (ex pool needs to be reserved and not much availability). Room was clean and good measures when it comes to COVID
Stayed 2 nights in Jul 2020

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