Matterhorn Paradise Reviews, Deals & Photos 2024

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Family-friendly slopeside fun with downhill skiing

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Dates

June 2024

July 2024

Standard Triple Room, Mountain View | Balcony view

Standard Double Room, Mountain View | Frette Italian sheets, premium bedding, Select Comfort beds, minibar

Overview
Rooms
Location
Policies

8.0

Very good

Popular amenities

Pet friendly

Breakfast included

Parking available

Free WiFi

Restaurant

Bar

Explore the area

Wildi, Randa, Valais, 3928

Charles Kuonen Suspension Bridge4 min drive
Matterhorn Museum14 min drive
Zermatt-Matterhorn Ski Paradise17 min drive

Feb 10, 2023

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Room options

Economy Triple Room, Garden View

10/10 Exceptional

Highlights

Balcony

Air conditioning

LCD TV

Blackout drapes/curtains

Ceiling fan

Premium bedding

Frette Italian linens

Select Comfort bed

258 sq ft
Sleeps 3
1 Queen Bed and 1 Twin Bed

Standard Triple Room, Mountain View

10/10 Exceptional

Highlights

Balcony

Air conditioning

LCD TV

Blackout drapes/curtains

Ceiling fan

Premium bedding

Frette Italian linens

Select Comfort bed

301 sq ft
Mountain view
Sleeps 3
1 Queen Bed and 1 Twin Bed

Standard Double Room, Mountain View

10/10 Exceptional

Highlights

Balcony

Air conditioning

LCD TV

Blackout drapes/curtains

Ceiling fan

Premium bedding

Frette Italian linens

Select Comfort bed

280 sq ft
Mountain view
Sleeps 3
1 Queen Bed

Luxury Double Room, Mountain View

Highlights

Balcony

Air conditioning

LCD TV

Blackout drapes/curtains

Ceiling fan

Premium bedding

Frette Italian linens

Select Comfort bed

280 sq ft
Mountain view
Sleeps 3
1 Queen Bed

Standard Single Room, Garden View

Highlights

Balcony or patio

Air conditioning

LCD TV

Blackout drapes/curtains

Ceiling fan

Premium bedding

Frette Italian linens

Select Comfort bed

172 sq ft
Sleeps 1
1 Twin Bed

Luxury Triple Room, Mountain View

10/10 Exceptional

Highlights

Balcony

Air conditioning

LCD TV

Blackout drapes/curtains

Ceiling fan

Premium bedding

Frette Italian linens

Select Comfort bed

301 sq ft
Mountain view
Sleeps 3
1 Queen Bed and 1 Twin Bed

Economy Double Room, Garden View

8.8/10 Excellent

Highlights

Balcony

Air conditioning

Mini-fridge

LCD TV

Blackout drapes/curtains

Ceiling fan

Premium bedding

Frette Italian linens

237 sq ft
Sleeps 2
1 Queen Bed

Similar properties

Spa

Pet friendly

Parking included

Free WiFi

$145 total

includes taxes & fees

Jun 12 - Jun 13

About the neighborhood

Randa

Located in Randa, Matterhorn Paradise is connected to a shopping center. Blauherd-Rothorn Paradise Cable Car and Sunnegga Paradise - Blauherd Cable Car are notable landmarks, and some of the area's activities can be experienced at Mountaineers Cemetery and St. Niklaus - Jungu Gondola. Matterhorn Museum and Stafel-Seetalhorn Ski Lift are two other places to visit that come recommended. Enjoy the area's slopes with snowboarding and ski runs, and don't miss out on the snow tubing and snowshoeing.

Visit our Randa travel guide

What's nearby

Charles Kuonen Suspension Bridge - 4 min drive
Blauherd-Rothorn Paradise Cable Car - 12 min drive
Matterhorn Museum - 14 min drive
Sunnegga Paradise - Blauherd Cable Car - 14 min drive
Zermatt-Matterhorn Ski Paradise - 17 min drive

Getting around

Randa Station - 8 min walk
Geneva International Airport (GVA) - 149 min drive

Restaurants

Golden India - 12 min drive
Grizzly's
Ristorante Pizzeria CasaMia
Restaurant Walliserkanne - 4 min drive
Alphitta

About this property

Matterhorn Paradise

Family-friendly hotel near Sunnegga Paradise - Blauherd Cable Car

Located close to Blauherd-Rothorn Paradise Cable Car and Sunnegga Ski Resort, Matterhorn Paradise provides a free breakfast buffet, 18 holes of golf, and game and wildlife viewing. Skiers and snowboarders can spend time on the slopes at this hotel offering ski-in/ski-out access, downhill skiing, and cross-country skiing. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Italian cuisine. Enjoy onsite activities like rowing/canoeing, fishing, and kayaking. In addition to a free grocery shopping service and a rooftop terrace, guests can connect to free WiFi in public areas.

Additional perks include:

Limo/town car service, bike rentals, and self parking (surcharge)
Access to a nearby health club, express check-out, and express check-in
Supervised childcare (surcharge), coffee/tea in the lobby, and a computer station

Room features

All guestrooms at Matterhorn Paradise offer comforts such as premium bedding and air conditioning, in addition to amenities like WiFi and minibars.

Other amenities include:

Frette Italian sheets and Select Comfort beds
Rainfall showers and eco-friendly toiletries
18-inch LCD TVs with premium channels and DVD players
Recycling, coffee/tea makers, and ceiling fans

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

Available in all rooms: WiFi (CHF 10 per night)
Available in some public areas: Free WiFi and wired internet

Parking and transportation

24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
Area shuttle (surcharge) up to 100 km
24-hour train station pick-up and drop-off shuttle (surcharge)
Train station shuttle on request
Bus station shuttle (surcharge)
Shopping center shuttle (surcharge)
Ski shuttle (surcharge)
Theme park shuttle (surcharge)
Limo/town car service
Onsite parking available only on request
Uncovered self parking on site (CHF 5 per day)
RV/bus/truck parking (surcharge) on site
Limited onsite parking

Food and drink

Free buffet breakfast available daily 7:00 AM to 9:30 AM
2 bars/lounges
2 coffee shops/cafes
2 restaurants
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Restaurant La Tana
Restaurant Matterhorn

Things to do

18 holes of golf
Bicycle rentals
Bicycle storage
Children's club
Cross-country skiing
Downhill skiing
Ecotours
Fishing
Game viewing
Golf driving range
Golf lessons
Helicopter/airplane tours
Hiking/biking trails
Ice skating
Karaoke
Kayaking
Library
Mountain biking
Playground
Rock climbing
Rowing/canoeing
Ski equipment rentals
Ski lessons
Ski passes
Ski storage
Ski-in/ski-out access
Sledding
Snowmobiling
TV in common areas

Family friendly

Babysitting (surcharge)
Children's club (surcharge)
DVD player
Laundry facilities
Playground
Snack bar/deli
Supervised activities for children (surcharge)

Conveniences

ATM
Free newspapers in lobby
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Shared microwave
Shared refrigerator

Guest services

Concierge services
Dry cleaning/laundry service
Free grocery shopping service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Wedding services

Business services

Business center
Computer station
Conference center (3,767 square feet of space)
Meeting room

Outdoors

Barbecue grill
Garden
In a national park
On a river
On the boardwalk/promenade
Picnic area
Rooftop terrace
Vegetable garden

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)

1 building
3 floors
At least 80% of food locally-sourced
Built in 1970
Comprehensive recycling policy
Smoke-free property
Traditional architecture
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Frette Italian sheets
Select Comfort mattress

Bathroom

Free toiletries
Hair dryer (on request)
Rainfall showerhead
Towels

Entertainment

18-inch LCD TV with premium satellite channels
DVD player
Pay movies

Food and drink

Coffee/tea maker
Free bottled water
Limited room service
Minibar

Air conditioning (climate-controlled)
Ceiling fan
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free weekday newspapers
Mobile key entry
Phone
Recycling
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 8:30 PM

Early check-in subject to availability

Early check-in fee: CHF 25

Contactless check-in available

Late check-in fee for check-in between 9:30 PM and 11:30 AM

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Contactless check-out available

Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

The front desk is open daily from 7 AM - 7 PM

Front desk staff will greet guests on arrival

This property doesn't offer after-hours check-in

For more details, please contact the property using the information on the booking confirmation

Special Check In Instructions: Zermatt is in a car-free zone and can be reached only by train.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 22.5 per pet, per night

1 total (up to 66 lbs per pet)

Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Children can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Rollaway/extra beds are available for CHF 135.0 per night

Cribs (infant beds) are available for CHF 25.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

A tax is imposed by the city: CHF 4.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

Fee for in-room wireless internet: CHF 10 per night (rates may vary)
Airport shuttle fee: CHF 1200 per vehicle (roundtrip)
Airport shuttle fee per child: CHF 100 (roundtrip), (from 3 to 11 years old)
Uncovered self parking fee: CHF 5 per day
Pet fee: CHF 22.5 per pet, per night
Early check-in fee: CHF 25 (subject to availability)
Late check-in fee for check-in between 9:30 PM and 11:30 AM
Crib (infant bed) fee: CHF 25.0 per night
Rollaway bed fee: CHF 135.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

A car is required for transportation to and from this property

Property is also known as

Matterhorn Paradise Hotel Randa

Matterhorn Paradise Hotel

Matterhorn Paradise Randa

Matterhorn Paradise Hotel

Matterhorn Paradise Randa

Matterhorn Paradise Hotel Randa

Frequently asked questions

Is Matterhorn Paradise pet-friendly?

Yes, Matterhorn Paradise allows pets (limit 1 total) with a maximum weight of up to 66 lbs per pet. There's a fee of CHF 22.5 per pet, per night.

How much is parking at Matterhorn Paradise?

Self parking is available for CHF 5 per day. Limited spots are available.

What time is check-in at Matterhorn Paradise?

Check-in start time: 3:30 PM; Check-in end time: 8:30 PM. Early check-in is available for a fee of CHF 25 (subject to availability). Late check-in is available from 9:30 PM–11:30 AM for a fee.

What time is check-out at Matterhorn Paradise?

Check-out is at 10:30 AM.

Does Matterhorn Paradise provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CHF 1200 per vehicle applies.

Where is Matterhorn Paradise located?

Located on a river, this Randa hotel offers ski-in/ski-out access within 6 mi (10 km) of Blauherd-Rothorn Paradise Cable Car, Sunnegga Paradise - Blauherd Cable Car, and Matterhorn Museum. Mountaineers Cemetery and St. Niklaus - Jungu Gondola are also within 9 mi (15 km). Randa Station is 8 minutes by foot.

8.0

Very Good

8.6/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

6/10 Okay

Yvonne Mei Ling

Traveled with partner, Traveled with family

Jul 24, 2023

Liked: Cleanliness

Stayed 1 night in Apr 2023

2/10 Terrible

Verified traveler

Traveled with family

Feb 10, 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2023

6/10 Okay

Verified traveler

Jan 6, 2023

Liked: Cleanliness, property conditions & facilities

Matterhorn Paradise?

Well priced and near zermatt aka the matterhorn, it did its job. Very clean room! The hotel was creepy because noone was at the desk for late check in. The hot water did not stay hot. The room had a balcony and nice view. The hotel has like 3 different names online.

Stayed 2 nights in Dec 2022

10/10 Excellent

Kathy

Traveled with partner

Jan 3, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It is a family-owned property about a 15 min train ride to Zermatt. The owners, Maurizio and Carol are delightful. Their son Mica was extremely professional and helpful. The rooms are small and be prepared to have about a mile walk uphill from the train station. However, we were not aware that we could arrange pick up. And, Carol graciously drove us to the train station upon checkout. They decorated the dining room beautifully for Christmas; and, Maurizio (also a chef) prepared a 5-course dinner for us. To top it off, we shared grappa with them after dinner. A wonderful Christmas experience!! thank you Carol, Maurizio, and Mica.

Stayed 1 night in Dec 2022

10/10 Excellent

Stacy

Mar 20, 2022

Stayed 1 night in Mar 2022

10/10 Excellent

Pablo

Mar 14, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great people

Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveler

Jan 18, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hosts very friendly.

Stayed 1 night in Jan 2022

10/10 Excellent

Pietro

Aug 9, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

familiärer Aufenthalt

Toller Kurzaufenthalt. Sehr familiär und gastfreundlich. Wir erhielten super Tipps und konnten das Fahrzeug 3 Tage stehen lassen, da in Täsch die Parkhäuser voll waren. Super Aufenthalt, jederzeit wieder.

Stayed 1 night in Aug 2020

10/10 Excellent

Bryan

Feb 24, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Experience

We can not express the amount of love for this small hotel. The owners and accommodations were spot on. Owners are friendly and attentive. We will stay here on our next trip to Zermatt.

Stayed 3 nights in Feb 2019

8/10 Good

Megan

Jan 18, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We were quite disappointed to learn that the hotel was not ski in/ski out as advertised. A cab or train was necessary to get to Zermatt. However Zermatt did not disappoint. We spent a week all over Europe and our stay in Matterhorn was definitely the highlight. The hotel was lovely and we couldn’t have asked for better service.

Stayed 1 night in Jan 2019

8/10 Good

William

Sep 23, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and cozy place near the Matterhorn

This hotel is located very close to Zermatt. It is very nice and the rooms were very clean.

Stayed 2 nights in Sep 2018

6/10 Okay

Christine, UK

Sep 21, 2018

Liked: Cleanliness, property conditions & facilities, room comfort

Clean rooms, at far end of Randa

The room was a reasonable price compared to the other nearby options. The budget meal in the restaurant was 30CHF. The owner took some convincing that my room price included breakfast - I was glad to have the confirmation email from expedia. Wifi is only available in communal areas - not in the hotel rooms. My room had a lovely balcony overlooking the mountains.

Stayed 1 night in Sep 2018

10/10 Excellent

Shawn

Sep 18, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Resteraunt and food were great!

Stayed 1 night in Sep 2018

10/10 Excellent

Julien

Sep 3, 2018

Awesome!

This was a great place to stay. You MUST eat at the hotel restaurant - it was absolutely superb.

Stayed 1 night in Aug 2018

6/10 Okay

Verified traveler

Aug 14, 2018

Liked: Cleanliness, staff & service

Disliked: Room comfort

No air conditioning except a little fan on the wall which didn't really cool down and was a little noisy. (Noise better than heat nights). Also the shower and toilet were 20 cms. apart and when taking a shower you just use a curtain. Have to use 2 plastic mats to stand on and the water didn't leave the floor properly. For a couple of days was bearable.

Stayed 3 nights in Aug 2018

2/10 Terrible

kelli

Jul 3, 2018

Disliked: Cleanliness, staff & service

Terrible experience

Our stay was terrible. The man that runs the place is so argumentative, rude, and demeaning. We had tried calling ahead of time because we were worried we would arrive past the check-in time due to unexpected traffic delays. I called the number listed on their website numerous times throughout the day but never an answer. That part worked out fine because he had left the key on the front desk so we could get to our room. The next morning, I simply asked him about the phone number and he instantly became defensive. He said, “This isn’t a five-star hotel, what do you want me to do, sit here and wait for the phone to ring? You’re not in America.” I’ve lived in Europe for three years and I’ve never been treated the way he treated us this day. At one point in the conversation he snatched the room keys out of my hand and said it’s not allowed to leave the hotel because they are 200 franc keys. Initially we were considering extending our stay a second night but after the exchange with him we wanted to get as far away as possible. As far as cleanliness, there was another person’s hair on my pillow. He told us a few times to make sure the room stays clean which made me wonder how thoroughly it is cleaned between guests. Overall, I would never recommend this hotel and quite frankly I’m surprised it was listed on hotels.com

Stayed 1 night in Jun 2018

4/10 Poor

Lori

Jun 21, 2018

Disliked: Staff & service, room comfort

Site said free patking, but the owner said there is no free parking here, charged us. He also said he was going to upgrade our room, but once we indicated that we were not going to eat dinner there he said "never mind", and scratched out the room number on the paperwork. Our room had a sound like a demon scratching at the door every hour or so. On the whole the staff was gruff and unfriendly. They were not happy that we showed up before the 3:30 check in.

Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveler

Jun 3, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELLENT FOOD

Stayed 2 nights in May 2018

10/10 Excellent

Nava, Toronto

May 17, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It is a beautiful hotel

The view from the room is gorgeous and the staff is friendly. I just had an opportunity to have breakfast and it was simple but excellent (healthy) much better than any so called breakfast included places. The rooms are very clean too.

Stayed 1 night in May 2018

10/10 Excellent

Andy

May 4, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hospitality fron MM and EM. Would not hesitate to stay here again.

10/10 Excellent

Panagiotis

Apr 19, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value for money. Easy and cheap transportation to Zermatt. Clean rooms with wonderful view. Dinner at the hotel's restaurant is awesome thanks to chef Maurizio! You do a great job! Thank you very much for your service!

8/10 Good

Verified traveler

Apr 7, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in a lovely location

Excelent service. The italian woman who recieved us was very kind and helpful. The room was very comfortable.

10/10 Excellent

Jessica

Feb 24, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Romantic Weekend

My husband and I had a great stay! This is a great spot for a romantic getaway, because it's not directly in Zermatt with all of the hustle and bustle, but rather, is about 15 minutes away by car. This meant we could enjoy our peaceful mountain view together without distractions. The staff is incredibly friendly and I really appreciated the level of service they provided. I would stay again if I wanted a getaway in the mountains.

10/10 Excellent

Ronald, London

Dec 31, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Owner is very Accommodating

Very nice hotel, close to the train station and the view from my room was great. I will come back to this hotel.

Stayed 1 night in Dec 2017

10/10 Excellent

Usha

Oct 6, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2017

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Matterhorn Paradise

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Photo gallery for Matterhorn Paradise

Very good

Popular amenities

Explore the area

Most relevant reviews

ExperimentalCarousel

2/10 Terrible

Room options

View all photos for Economy Triple Room, Garden View

Economy Triple Room, Garden View

Highlights

View all photos for Standard Triple Room, Mountain View

Standard Triple Room, Mountain View

Highlights

View all photos for Standard Double Room, Mountain View

Standard Double Room, Mountain View

Highlights

View all photos for Luxury Double Room, Mountain View

Luxury Double Room, Mountain View

Highlights

View all photos for Standard Single Room, Garden View

Standard Single Room, Garden View

Highlights

View all photos for Luxury Triple Room, Mountain View

Luxury Triple Room, Mountain View

Highlights

View all photos for Economy Double Room, Garden View

Economy Double Room, Garden View

Highlights

Similar properties

Matterhorn Inn

About the neighborhood

Randa

What's nearby

Getting around

Restaurants

About this property

Matterhorn Paradise

Languages

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Reviews

Very Good

8.6/10

8.0/10