Serena Inn & Suites - Rapid City

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In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
Free daily on-the-go breakfast

Overview of Serena Inn & Suites - Rapid City

Serena Inn & Suites - Rapid City

2.5 out of 5
Guests rated this property 3.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Sheets and towels washed at 140°F
  • Follows industry sanitization guidelines
2124 N Lacrosse St, Rapid City, SD, 57701

Explore the area

  • Popular LocationEllsworth Air Force Base16 min drive
  • Popular LocationBear Country USA18 min drive
  • Popular LocationBlack Hills National Forest34 min drive

Choose dates to view prices

About this area

Rapid City

Serena Inn & Suites- Rapid City is located in Rapid City. The area's natural beauty can be seen at Berlin Wall Exhibit and Dinosaur Park, while Journey Museum & Learning Center and Art Alley are cultural highlights. Pirate's Cove Adventure Golf and Central States Fairgrounds are also worth visiting.

What's nearby

  • Pirate's Cove Adventure Golf - 11 min walk
  • Rushmore Mall - 11 min walk
  • Ellsworth Air Force Base - 16 min drive
  • Bear Country USA - 18 min drive
  • Black Hills National Forest - 34 min drive

Getting around

  • Rapid City Regional Airport (RAP) - 16 min drive

Restaurants

  • Philly Ted's Cheesesteaks — 9 min walk
  • The Millstone — 9 min walk
  • Pacific Rim Cafe — 10 min walk
  • Texas Roadhouse — 10 min walk
  • Red Lobster — 12 min walk

About this property

Serena Inn & Suites - Rapid City

Hotel in Rapid City with free breakfast and 24-hour front desk
Along with a 24-hour front desk, this smoke-free hotel has a TV in a common area and free breakfast. Free WiFi in public areas and free self parking are also provided. All 114 rooms offer free WiFi, sitting areas, and flat-screen TVs with cable channels. Other amenities available to guests include free local calls, hair dryers, and safes. Housekeeping is available on request.
Serena Inn & Suites- Rapid City offers 114 air-conditioned accommodations with safes and hair dryers. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and irons/ironing boards can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM–9:30 AM

Conveniences

  • No elevators

Guest services

  • 24-hour front desk
  • Housekeeping (on request)

Languages spoken

  • English

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Handrails in hallways
  • Handrails in stairways
  • Roll-in shower (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 42-inch flat-screen TV
  • Cable channels

More

  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Laundry detergent
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 3:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per day
Dogs welcome
Service animals are exempt from fees

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash
Safety features at this property include a carbon monoxide detector and window guards

Property is also known as

Serena Inn Suites Rapid City
Serena Inn & Suites Rapid City
Serena Inn & Suites - Rapid City Hotel
Serena Inn & Suites - Rapid City Rapid City
Serena Inn & Suites - Rapid City Hotel Rapid City

Frequently asked questions

Overall score and ratings

3.2
Rating 5 - Excellent. 180 out of 758 reviews
5 - Excellent 24%
Rating 4 - Good. 188 out of 758 reviews
4 - Good 25%
Rating 3 - Okay. 142 out of 758 reviews
3 - Okay 19%
Rating 2 - Poor. 112 out of 758 reviews
2 - Poor 15%
Rating 1 - Terrible. 136 out of 758 reviews
1 - Terrible 18%

3.2/5

Cleanliness

3.6/5

Staff & service

2.9/5

Amenities

3.2/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good.
Stayed 1 night in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cookies and cereal for breakfast
Stayed 1 night in Oct 2021

2/5 Poor

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This staff tried very hard 2 accommodate. They had two little sheets on the bed and no blanket.
Stayed 2 nights in Oct 2021

5/5 Excellent

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great basic room for a great basic price. No fridge or coffeepot in room. Our window faced on Burger King drive thru, but not noisy as I was thinking it would be. Beds were comfortable, pillows were not. Grab and Go "breakfast" had packets of oatmeal available. Fruit juice machine. Coffee in thermos. That's it. Walking distance to mall.
Stayed 1 night in Oct 2021

3/5 Okay

Traveled with family
Liked: Staff & service, amenities
Room was dirty. Dirt chunks in ac unit, dried paint on sink that if cleaned would come off and the toilet cover had what seemed like wax that could of easily been cleaned.
Stayed 1 night in Oct 2021