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In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
Front of Property
Free daily continental breakfast
Guests rated this property 3.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet Friendly
  • Air Conditioning
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Sheets and towels washed at 140°F
  • Follows industry sanitization guidelines

Explore the area

    Popular LocationRushmore Mall11 min walk
    Popular LocationBerlin Wall Exhibit5 min drive
    Popular LocationMain Street Square5 min drive
    AirportRapid City, SD (RAP-Rapid City Regional)21 min drive

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  • Room

    3.8/5 guest room rating

    Room amenities

    • Sleeps 2
    More detailsRoom
  • Room

    Room amenities

    • Sleeps 2
    More detailsRoom
  • Room

    Room amenities

    • Sleeps 4
    More detailsRoom
  • Basic Room

    4.6/5 guest room rating

    Room amenities

    • Sleeps 4
    More detailsBasic Room
  • Room

    Room amenities

    • Sleeps 2
    More detailsRoom
  • Basic Room

    Room amenities

    • Sleeps 2
    More detailsBasic Room
  • Executive Studio Suite

    Room amenities

    • Sleeps 2
    More detailsExecutive Studio Suite

About this area

Rapid City

Serena Inn & Suites- Rapid City is located in Rapid City. The area's natural beauty can be seen at Black Hills National Forest and Berlin Wall Exhibit, while Journey Museum & Learning Center and Museum of the American Bison are cultural highlights. Pirate's Cove Adventure Golf and Central States Fairgrounds are also worth visiting.
Visit our Rapid City travel guide
Popular Location

What's nearby

  • Rushmore Mall - 11 min walk
  • Berlin Wall Exhibit - 5 min drive
  • Central States Fairgrounds - 5 min drive
  • Main Street Square - 5 min drive
  • Art Alley - 8 min drive

Getting around

  • AirportRapid City Regional Airport (RAP) - 21 min drive

Restaurants

  • Philly Ted's Cheesesteaks — 9 min walk
  • The Millstone — 9 min walk
  • Pacific Rim Cafe — 10 min walk
  • Texas Roadhouse — 10 min walk
  • Red Lobster — 12 min walk

About this property

Serena Inn & Suites- Rapid City

Hotel in Rapid City with free breakfast and 24-hour front desk
Laundry facilities, a 24-hour front desk, and a TV in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. All 116 rooms offer free WiFi, sitting areas, and flat-screen TVs with cable channels. Free local calls, hair dryers, and safes are among the other amenities that guests will find.
Serena Inn & Suites- Rapid City offers 116 air-conditioned accommodations with safes and hair dryers. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Rapid City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of SafeStay (AHLA - USA)
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking

Food and drink

  • Free continental breakfast available daily 6:00 AM–9:00 AM

Family friendly

  • Laundry facilities

Conveniences

  • No elevators

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Languages spoken

  • English

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Handrails in hallways
  • Handrails in stairways
  • Roll-in shower
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Heating
  • Linens

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 42-inch flat-screen TV
  • Cable channels

More

  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Laundry detergent
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in from 3:00 PM - 3:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per day
Dogs only

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector and window guards

Property is also known as

Serena Inn Suites Rapid City
Serena Inn & Suites Rapid City
Serena Inn & Suites- Rapid City Hotel
Serena Inn & Suites- Rapid City Rapid City
Serena Inn & Suites- Rapid City Hotel Rapid City

Frequently asked questions

Can I cancel my reservation for free at Serena Inn & Suites- Rapid City and receive a full refund?
Yes, Serena Inn & Suites- Rapid City offers free cancellation on select room rates, because flexibility matters! Please refer to Serena Inn & Suites- Rapid City cancellation policy on our site for more details about any exclusions or requirements.
Is Serena Inn & Suites- Rapid City pet-friendly?
Yes, dogs are allowed at this property. There's a fee of USD 15 per pet, per day. Service animals are exempt from fees.
How much is parking at Serena Inn & Suites- Rapid City?
Self parking is free at this property.
What time is check-in at Serena Inn & Suites- Rapid City?
Check-in is from 3:00 PM–3:00 AM. Late check-in is available during limited hours.
What time is check-out at Serena Inn & Suites- Rapid City?
Check-out is at 11:00 AM.
Where is Serena Inn & Suites- Rapid City located?
Situated in Rapid City, this hotel is within a 15-minute walk of Pirate's Cove Adventure Golf and Rushmore Mall. Journey Museum & Learning Center and Central States Fairgrounds are also within 3 mi (5 km).
3.4
5 - Excellent
54
4 - Good
74
3 - Okay
47
2 - Poor
27
1 - Terrible
34

3.5/5

Cleanliness

3.8/5

Staff & service

3.0/5

Amenities

3.4/5

Property conditions & facilities

4/5 Good

Business traveler
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
the clerk was very friendly and had a hilarious sense of humor, made me a smile when i was tired and needed it most.Thanks
Stayed 1 night in Oct 2020

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Elevator would have been nice. But staff was EXCELLENT and friendly!
Stayed 1 night in Sep 2020

2/5 Poor

Traveled with family
Sad face IconDisliked: Staff & service
It was very run down. We had to leave within a few hours after arriving as we discovered bed bugs in our sheets on the bed. Then we were only refunded for 2 of the 3 nights that we had booked
Stayed 3 nights in Sep 2020

3/5 Okay

Traveled with family
Happy face iconLiked: Cleanliness, staff & service
I brought my dog and since they seemed pet friendly I was excited to have him with me. There was NO PLACE to take my dog out to do his business that was on the property....anywhere I could find was filled with trash and cigarette butts!! GROSS! I found grass by the gas station next door but COME ON!! If you are charging to have pets stay you should have an area for them!!!
Stayed 2 nights in Sep 2020

1/5 Terrible

Traveled with family
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first night we stayed there there was no power No Air so then we got moved to another room on the first floor and there was bed bugs so that I went up to the office and told them about the bigs and said an i getting a discount or anything he said you can if you want to stay in the same room and they moved us to the second floor the day that we were leaving we are picking up stuff from people that were left there before an old yogurt sunglasses and some other things it's very disgusting things are not clean I told the front end they're supposed to call me back and I never got a call back this place is disgusting
Stayed 3 nights in Sep 2020

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