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Serena Inn & Suites - Rapid City

Photo gallery for Serena Inn & Suites - Rapid City

Front of property
Traditional Single Room | Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi

Overview of Serena Inn & Suites - Rapid City

Serena Inn & Suites - Rapid City

2.5 star property

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning
  • Gym
Map
2124 N Lacrosse St, Rapid City, SD, 57701

Explore the area

  • Popular LocationRushmore Mall6 min walk
  • Popular LocationPirate's Cove Adventure Golf11 min walk
  • Popular LocationBerlin Wall Exhibit7 min drive
  • AirportRapid City, SD (RAP-Rapid City Regional)21 min drive

Room options

About this area

Rapid City

Serena Inn & Suites - Rapid City is located in Rapid City. The area's natural beauty can be seen at Berlin Wall Exhibit and Dinosaur Park, while Journey Museum & Learning Center and Museum of Geology are cultural highlights. Pirate's Cove Adventure Golf and Central States Fairgrounds are also worth visiting.

What's nearby

  • Rushmore Mall - 6 min walk
  • Pirate's Cove Adventure Golf - 11 min walk
  • Central States Fairgrounds - 5 min drive
  • Main Street Square - 5 min drive
  • Berlin Wall Exhibit - 7 min drive

Getting around

  • Rapid City Regional Airport (RAP) - 21 min drive

Restaurants

  • The Millstone - 9 min walk
  • Pacific Rim Cafe - 10 min walk
  • Philly Ted's Cheesesteaks & Subs - 10 min walk
  • Texas Roadhouse - 10 min walk
  • Red Lobster - 12 min walk

About this property

Serena Inn & Suites - Rapid City

Property highlights
Serena Inn & Suites - Rapid City provides amenities like free to-go breakfast and a gym. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • A TV in the lobby, a 24-hour front desk, and smoke-free premises
  • A front desk safe
  • Guest reviews say good things about the overall value, helpful staff, and location
Room features
All 114 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and separate sitting areas. Guests reviews say good things about the clean rooms at the property.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 42-inch flat-screen TVs with cable channels
  • Separate sitting areas, coffee/tea makers, and heating

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM–9:30 AM

Things to do

  • Fitness center

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Handrails in hallways
  • Handrails in stairways
  • Roll-in shower (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Laundry detergent
  • Phone
  • Separate sitting area
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 3:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators

Property is also known as

Serena Inn Suites Rapid City
Serena Inn & Suites Rapid City
Serena Inn & Suites - Rapid City Hotel
Serena Inn & Suites - Rapid City Rapid City
Serena Inn & Suites - Rapid City Hotel Rapid City

Frequently asked questions

Is Serena Inn & Suites - Rapid City pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 15 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Serena Inn & Suites - Rapid City?

As of Nov 30, 2022, prices found for a 1-night stay for 2 adults at Serena Inn & Suites - Rapid City on Dec 1, 2022 start from $51.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Serena Inn & Suites - Rapid City?

Self parking is free at this property.

What time is check-in at Serena Inn & Suites - Rapid City?

Check-in is from 3:00 PM - 3:00 AM. Late check-in is available during limited hours.

What time is check-out at Serena Inn & Suites - Rapid City?

Check-out is at 11:00 AM.

Where is Serena Inn & Suites - Rapid City located?

Situated in Rapid City, this hotel is within a 15-minute walk of Rushmore Mall and Pirate's Cove Adventure Golf. Journey Museum & Learning Center and Central States Fairgrounds are also within 3 mi (5 km).

Overall score and ratings

6.4
Rating 10 - Excellent. 223 out of 959 reviews" "
" "10 - Excellent 23%
Rating 8 - Good. 235 out of 959 reviews" "
" "8 - Good 25%
Rating 6 - Okay. 174 out of 959 reviews" "
" "6 - Okay 18%
Rating 4 - Poor. 148 out of 959 reviews" "
" "4 - Poor 15%
Rating 2 - Terrible. 179 out of 959 reviews" "
" "2 - Terrible 19%

6.4/10

Cleanliness

7.2/10

Staff & service

5.9/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

4/10 Poor

Gary
Traveled with partner
Disliked: Cleanliness
Room floor and counter tops were very dirty. The floor were not vacuumed and counters were sticky and had old food crumbs. Simply was not cleaned. Bed was fine.
Stayed 1 night in Sep 2022

8/10 Good

Whitney
Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

10/10 Excellent

Damian
Traveled with family
Liked: Cleanliness, staff & service
Poor staff
Stayed 1 night in Sep 2022

10/10 Excellent

Pat
Stayed 1 night in Aug 2022

10/10 Excellent

Cynthia
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

4/10 Poor

Genevieve
Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The breakfast was not good cold left over coffee. The AC in our rm wasnt working. The plug was missing out of the sink good thing my rings didnt fall in it
Stayed 1 night in Aug 2022

4/10 Poor

Erika, alden
Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2022

4/10 Poor

Michelle
Disliked: Cleanliness, staff & service, property conditions & facilities
What a sketchy dump!
First, at the entrance of the hotel was a gauntlet of sketchy young people sitting around smoking. I guess they did not see the "no smoking" with 25 ft sign. Or probably just didnt care. This hotel has three floors, no elevator. Since I'm a few months out from knee replacement surgery, of course our room was on the third floor. The first room we were given: photos below. The beds were unmade and the cover of the ac was on the floor. We were offered another room, again on the third floor. As for breakfast, nothing was left, let alone replenished. The carpet was filthy throughout. To make matters worse, it just happened to be our anniversary and we we on a road trip. If it wasnt for the fact that it was late and nothing else was available close, we would have been out of there!
Unmade beds first room
Bedding on the chair
AC front cover on the floor
Stayed 1 night in Aug 2022

10/10 Excellent

Mary
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, old, but good for price
Stayed 1 night in Aug 2022

8/10 Good

Verified traveler
Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2022