Richmond Chalets

"The check-in staff was mediocre. No smiles were had. There was no one to open the door for you as you were dragging in a lot of luggage. "

"I’ve stayed in Burlington several times, seen this place in the listings and ignored it because it wasn’t a H… property. That was a mistake. This is a great place. Wonderful property, nicely decorated in lodge style. My room was really comfortable with a couch, leather chair and TV, a table, a full kitchen, bathroom with double access, and a comfortable bedroom and bed. I would recommend this to anyone who wants a comfortable place to stay in Burlington. "

"Rooms were great and staff was excellent "

"I just want to say how unbelievably rude, off putting and un helpful the concierge is! I have never experienced such poor hospitality in all of my travels. Glaring at me as I approached her. So unwilling to offer any information besides a old marked up peice of paper with scratched out phone numbers. Not even a hello or welcome. As some who also works in hospitality I’ve never seen such a poor display in my career from any co workers either. If she hates her job so much she should quit instead on denying guests info in maximizing their experience in Stowe. You’re better off just googling because she is useless and beyond rude!"

"Staff was very attentive, rooms were very clean. We don’t use the amenities bc we e were exhausted by the time we came back from a day of skiing but I’d definitely stay here again. "

"Clean and great "

"There is no laundry service. When I asked they directed me to a laundromat about 15 minutes away in Shelburne. Awesome room and location I always stay here whether it is for hospital visits or for fun."

"Cute place. Clean, updated room, comfortable bedding, and very close/convenient to Stowe Mountain. "

"Great spot. "