Rio Rancho Castle Hotels

Very pleasant, clean and quiet. Staff is friendly, efficient and professional location was convenient for me. Would highly recommend this establishment for it's overall comfort and cleanliness.

Very nice quiet place to rest and pet friendly. The workers were very kind and helpful.

Great location close to freeway but quiet. Hotel was very high quality for the money and pet friendly!

wonderful! Best service people ever!

Busy weekend between graduations and travel baseball but hotel staff handled everything efficiently and quickly. Always our Fav Hotel chain. Safe area, comfy beds, quiet rooms.

Very nice hotel in convenient location - close to interstate and restaurants.

Room was large, nicely furnished and clean. Had a grest view of mountains snd golf course. For us it was s grest location as we were visiting family that lived near by.

The hotel is nice and the staff are super friendly. I was sick while I was there and I called the office and asked if someone could please get me some ginger ale. They sent someone to the store to get it and brought it to me and I will be forever grateful!! They inquired about my health afterwards. Very caring. Decent breakfast and comfortable beds/pillows. Thank you!

Super cute and the bar was amazing!

Friendly and courteous people and service.

.

Beautiful and peaceful - delicious breakfast buffet and friendly service

Pool and hot tub were open and working perfectly.

Since marijuana is legal in Colorado there was, unfortunately, an overwhelming smell of weed in my first room. I had to ask to be moved because as the front desk explained to me, the area and floor I was on was above the smoking floor and my room was sharing the venting with those rooms. They were able to move me to the second floor. It is a pet friendly hotel but there was no area to walk your pet. They also informed me that my dog was not allowed in the lobby (not so pet friendly to me). They...

Rooms are always clean and the staff is always friendly. Also breakfast was pretty good.

Everything is perfect!

Alejandra the desk receptionists was wonderful made us feel welcomed and she was very friendly.

So here’s the thing: I didn’t stay here. I got here as planned and saw it was an all-open hallway (exterior) hotel. I simply won’t stay in one. But while I was there trying to figure out what to do, I took note of the exceptional cleanliness, state of good repair, cheerful nature of the grounds, and the best part: the staff were all wonderful. The front desk associate cancelled my room for me with no hesitation or attitude, very accommodating, and entirely sweet. Were it not for this hard and...