Hampton Inn & Suites Rochester/Henrietta

Photo gallery for Hampton Inn & Suites Rochester/Henrietta

Featured Image
Indoor pool
Desk, iron/ironing board, free cribs/infant beds, rollaway beds
Desk, iron/ironing board, free cribs/infant beds, rollaway beds
Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Overview of Hampton Inn & Suites Rochester/Henrietta

Hampton Inn & Suites Rochester/Henrietta

2.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
280 Clay Rd, Rochester, NY, 14623

Explore the area

  • Popular LocationMarketplace Mall2 min drive
  • Popular LocationStrong Memorial Hospital6 min drive
  • Popular LocationRochester Institute of Technology7 min drive
  • AirportRochester, NY (ROC-Greater Rochester Intl.)9 min drive

Choose dates to view prices

About this area

Rochester

Located in Rochester, Hampton Inn & Suites Rochester/Henrietta is in an area with good shopping. Rochester Auditorium Theater and Main Street Armory are cultural highlights of the area. Looking to enjoy an event or a game while in town? See what's happening at Bill Gray's Regional Iceplex or Blue Cross Arena.

What's nearby

  • Marketplace Mall - 2 min drive
  • Strong Memorial Hospital - 6 min drive
  • Rochester Institute of Technology - 7 min drive
  • University of Rochester - 7 min drive
  • Mary Jemison Landing - 9 min drive

Getting around

  • Rochester Station - 18 min drive
  • Greater Rochester Intl. Airport (ROC) - 9 min drive

Restaurants

  • Sticky Lips BBQ Juke Joint — 7 min walk
  • Palmer's Direct To You Market — 8 min walk
  • Red Robin — 8 min walk
  • LongHorn Steakhouse — 10 min walk
  • Pi Craft Pizza — 10 min walk

About this property

Hampton Inn & Suites Rochester/Henrietta

Hotel in Rochester with free breakfast and free area shuttle
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Other amenities include a 24-hour business center, coffee/tea in a common area, and conference space. All 126 rooms provide free WiFi and free wired Internet, flat-screen TVs with cable channels, and conveniences like refrigerators and microwaves. Guests will also find coffee makers, free weekday newspapers, and free local calls.
Hampton Inn & Suites Rochester/Henrietta offers 126 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 37-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free uncovered self parking on site
  • Free area shuttle up to 1 miles

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer

Entertainment

  • 37-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hampton Inn Henrietta
Hampton Inn Henrietta Hotel
Hampton Inn Henrietta Hotel Rochester
Hampton Inn Rochester Henrietta
Hampton Inn Rochester/Henrietta
Hampton Inn Rochester/Henrietta Hotel Rochester
Hampton Inn Rochester/Henrietta Hotel
Hampton Inn Rochester/Henrietta Rochester
Hampton Inn Suites Rochester/Henrietta
Hampton Inn & Suites Rochester/Henrietta Hotel
Hampton Inn & Suites Rochester/Henrietta Rochester
Hampton Inn & Suites Rochester/Henrietta Hotel Rochester

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 590 out of 909 reviews
5 - Excellent 65%
Rating 4 - Good. 260 out of 909 reviews
4 - Good 29%
Rating 3 - Okay. 32 out of 909 reviews
3 - Okay 4%
Rating 2 - Poor. 16 out of 909 reviews
2 - Poor 2%
Rating 1 - Terrible. 11 out of 909 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fantastic a welcoming greeting which didn’t stop our whole visit. Hotel was clean cozy and comfortable. We were excited and able to swap our King room to two queens at check in. Breakfast was great more than just cold grab and go items. Nice options. From bacon eggs home fries sausage patties to make your own waffles as well as cereals toasts and grab and go options. Staff kept it clean and stocked. Coffee was delicious an A too! I would recommend this hotel to a friend and would absolutely stay here again. My daughter and I enjoyed a great weekend exploring Rochester from this convenient location.
Stayed 2 nights in Oct 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Called for early entry to our room because we had to get to a wedding rehearsal! Everything was ready and we were pleased. Front desk staff very friendly and welcoming.
Stayed 2 nights in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was centrally located near stores (Target, Walmart) restaurants and gas stations. It was clean, the staff was friendly and the free breakfast was very good.
Stayed 3 nights in Sep 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, comfortable King size bed; liked having a refrigerator and microwave; A little odd that the TV was off to the side instead of at the foot of the bed.
Stayed 1 night in Sep 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Alvin was extremely helpful at checkin and when we had a plumbing issue with our room he immediately got us checked into another room. He was very helpful and friendly!
Stayed 1 night in Sep 2021