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DoubleTree by Hilton Rochester

Photo gallery for DoubleTree by Hilton Rochester

Primary image
Indoor pool
Indoor pool
Standard, Two Double Beds | Premium bedding, in-room safe, desk, iron/ironing board
Standard, Two Double Beds | Premium bedding, in-room safe, desk, iron/ironing board

Overview of DoubleTree by Hilton Rochester

DoubleTree by Hilton Rochester

4-star property

4.0/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Restaurant
Map
1111 Jefferson Rd, Rochester, NY, 14623

Explore the area

  • Popular LocationBill Gray's Regional Iceplex3 min drive
  • Popular LocationMarketplace Mall4 min drive
  • AirportRochester, NY (ROC-Greater Rochester Intl.)9 min drive
  • Popular LocationStrong Memorial Hospital9 min drive

Room options

About this area

Rochester

Located in Rochester, DoubleTree by Hilton Rochester is near the airport. Travelers who have shopping on the agenda can visit Marketplace Mall and Eastview Mall. Looking to enjoy an event or a game? See what's going on at Bill Gray's Regional Iceplex or Blue Cross Arena.
Visit our Rochester travel guideOpens in a new window
Map

What's nearby

  • Bill Gray's Regional Iceplex - 3 min drive
  • Marketplace Mall - 4 min drive
  • Rochester Institute of Technology - 7 min drive
  • Strong Memorial Hospital - 9 min drive
  • University of Rochester - 10 min drive

Getting around

  • Rochester Station - 15 min drive
  • Greater Rochester Intl. Airport (ROC) - 9 min drive

Restaurants

  • Tully's Good Times - 9 min walk
  • Sticky Lips BBQ Juke Joint - 10 min walk
  • The King and I - 10 min walk
  • Palmer's Direct To You Market - 10 min walk
  • Sodam Korean House - 12 min walk

About this property

DoubleTree by Hilton Rochester

4-star hotel near the airport
At DoubleTree by Hilton Rochester, you can look forward to a free roundtrip airport shuttle, a free grocery shopping service, and a terrace. The onsite restaurant, Bistro 252, features American cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), a free area shuttle, and RV/bus/truck parking
  • A 24-hour front desk, a gift shop, and ATM/banking services
  • Guest reviews speak well of the helpful staff and location
Room features
All guestrooms at DoubleTree by Hilton Rochester include comforts such as premium bedding and laptop-compatible safes, as well as amenities like free WiFi and air conditioning. Guest reviews speak positively of the comfortable rooms at the property.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with premium channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device

Safety measures

Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Free roundtrip airport shuttle from 5 AM - 11 PM
  • Airport shuttle on request
  • Free area shuttle
  • Free shopping center shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: USD 14.95 for adults and USD 8.95 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Bistro 252
  • The Atrium Lounge

Things to do

  • 24-hour fitness center
  • Indoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Free grocery shopping service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Business services

  • 24-hour business center
  • Conference space (10000 square feet)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Phone accessibility kit
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

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Business friendly
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Washer and dryer
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Hotel
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Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: USD 14.95 for adults and USD 8.95 for children (approximately)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The sauna (surcharge) is open 9 AM-8 PM daily. Access is limited to 1 guest at a time.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 7:00 AM to 9:00 AM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

DoubleTree Hilton Hotel Rochester
DoubleTree Hilton Rochester
DoubleTree Rochester
Hilton DoubleTree Rochester
Hilton Rochester
Rochester DoubleTree
Rochester DoubleTree Hilton
Rochester Hilton
Strathallan Hotel Rochester
DoubleTree Hilton Rochester Hotel
DoubleTree by Hilton Rochester Hotel
DoubleTree by Hilton Rochester Rochester
DoubleTree by Hilton Rochester Hotel Rochester

Frequently asked questions

Does DoubleTree by Hilton Rochester have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–9:00 AM.

How much does it cost to stay at DoubleTree by Hilton Rochester?

As of Oct 6, 2022, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Rochester on Nov 6, 2022 start from $126.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton Rochester pet-friendly?

No, only service animals are welcome at the property.

How much is parking at DoubleTree by Hilton Rochester?

Self parking is free at this property.

What time is check-in at DoubleTree by Hilton Rochester?

Check-in is from 4:00 PM - anytime.

What time is check-out at DoubleTree by Hilton Rochester?

Check-out is at 11:00 AM.

Does DoubleTree by Hilton Rochester provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 5 AM–11 PM on request.

Where is DoubleTree by Hilton Rochester located?

Situated near the airport, this hotel is within 3 mi (5 km) of Marketplace Mall, Bill Gray's Regional Iceplex, and Rochester Institute of Technology. Nazareth College and University of Rochester are also within 6 mi (10 km).

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 461 out of 1000 reviews
5 - Excellent 46%
Rating 4 - Good. 306 out of 1000 reviews
4 - Good 31%
Rating 3 - Okay. 108 out of 1000 reviews
3 - Okay 11%
Rating 2 - Poor. 69 out of 1000 reviews
2 - Poor 7%
Rating 1 - Terrible. 56 out of 1000 reviews
1 - Terrible 6%

4.2/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.0/5

Property conditions & facilities

3.9/5

Eco-friendliness
Write a review

4/5 Good

Jessica
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint is the fire alarm went off at 1130pm
Stayed 1 night in Sep 2022

1/5 Terrible

Alyssa
Traveled with group, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Extremely old, dirty, the shower was disgusting. The tub was full from just showering and did not drain during our entire stay. Would never stay here again.
Stayed 1 night in Sep 2022

4/5 Good

William
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable accommodating
Stayed 1 night in Aug 2022

1/5 Terrible

Karen
Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
When we returned to our room after dinner it was covered with ants!! My daughter found a bug in her bed. Overall not clean!
Stayed 1 night in Sep 2022

5/5 Excellent

Yajaira
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All stated
Stayed 1 night in Sep 2022

3/5 Okay

tony
Liked: Cleanliness, staff & service, amenities
The room was in poor condition. Tub was discolored. Wallpaper torn in areas. Air-conditioner was a wall unit and falling apart. Not my idea of a 150 dollar room per night
Stayed 1 night in Aug 2022

4/5 Good

Cheryl, Forest Park
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice. It was a little pricey for the staff to not clean the rooms daily unless you make sure to tell the front desk that you want to be added to the list to have your room cleaned and towels changed.
Stayed 3 nights in Aug 2022

4/5 Good

Karishma
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed how bright the interiors were and the pool.
Stayed 2 nights in Aug 2022

5/5 Excellent

Mark
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An upscale and unique hotel at an affordable price. Would love to stay here again.
Stayed 1 night in Aug 2022

2/5 Poor

Pamela
Traveled with family and small children
Disliked: Cleanliness
Stayed 1 night in Aug 2022