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Overview of DoubleTree by Hilton Rochester

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Guest reviews

4.2 / 5Very Good
714 reviews
Guests rated this property 4.4/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Free Airport Shuttle
  • Air Conditioning

Map

Highlights

Popular LocationBill Gray's Regional Iceplex4 min drive
Popular LocationMarketplace Mall6 min drive
RestaurantMoe's3 min walk
RestaurantFive Guys3 min walk
AirportRochester, NY (ROC-Greater Rochester Intl.)9 min drive

Choose dates to view prices

  • Standard, One King and One Sofa Bed

    4.3/5 guest room rating

    Room amenities

    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Standard, Two Double Beds

    4.3/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More details
  • One King Bed, Non-Smoking, Accessible

    4.1/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • One King Bed, Accessible, Roll In Shower

    3.9/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Junior Suite, 1 Bedroom

    Room amenities

    • Sleeps 6
    • 1 King Bed
    More details

About this area

Rochester

Located in Rochester, DoubleTree by Hilton Rochester is near the airport. Travelers eager for a bit of culture can stop by Strong, while those who have shopping on the agenda may want to visit Marketplace Mall and Eastview Mall. Looking to enjoy an event or a game? See what's going on at Bill Gray's Regional Iceplex or Blue Cross Arena.

Map
Popular Location

What's nearby

  • Bill Gray's Regional Iceplex - 4 min drive
  • Mount Hope Cemetery - 6 min drive
  • Marketplace Mall - 6 min drive
  • Strong Memorial Hospital - 8 min drive
  • Highland Park - 10 min drive

Getting around

  • Rochester Station - 15 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.) - 9 min drive

Restaurants

  • Bistro 252 — 1 min walk
  • The Atrium Lounge — 1 min walk
  • Moe's - 3 min walk
  • Five Guys - 3 min walk
  • Dairy Queen - 4 min walk

About this property

DoubleTree by Hilton Rochester

3.5-star hotel near Bill Gray's Regional Iceplex
Along with a restaurant, this smoke-free hotel has an indoor pool and a 24-hour fitness center. Free WiFi in public areas, a free airport shuttle, and a free shopping center shuttle are also provided. Other amenities include a bar/lounge, a 24-hour business center, and conference space. All 248 rooms provide free WiFi and free wired Internet, LCD TVs with cable channels, and conveniences like refrigerators and coffee makers. Guests will also find MP3 docks, room service, and premium bedding.
DoubleTree by Hilton Rochester offers 248 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and microwaves can be requested.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and transportation

RV/bus/truck parking
Free roundtrip airport shuttle from 5 AM - 11 PM
Airport shuttle on request
Free area shuttle
Free shopping center shuttle

Food and drink

Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: USD 14.95 for adults and USD 8.95 for children
1 restaurant
1 bar
Room service available

Things to do

24-hour fitness center
Indoor pool

Family friendly

Dry cleaning service
Free area shuttle
Free cribs/infant beds
Indoor pool
Microwave (on request)
Refrigerator
Rollaway/extra beds (surcharge)

Conveniences

ATM/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Free grocery shopping service
Luggage storage
Porter/bellhop

Languages spoken

English

Business services

24-hour business center
Conference space (10000 square feet)

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

More

Smoke-free property

Room amenities

Bedroom

Air conditioning (climate-controlled)
Free cribs/infant beds
Linens
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Free toiletries
Hair dryer
Shower
Towels

Entertainment

32-inch LCD TV
Cable channels
MP3 dock
Premium channels

Food and drink

Coffee/tea maker
Microwave (on request)
Refrigerator

More

Connecting rooms available
Desk
Free local calls
Iron/ironing board
Laptop-compatible safe
Phone

Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Airport shuttle service is available on request from 5 AM to 11 PM
Fees may apply; contact the property in advance to get details

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 15 per night
Free cribs (infant beds)

Property payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 14.95 for adults and USD 8.95 for children (approximately)
  • Rollaway bed fee: USD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Minimum Spring Break check-in age is 21 years old.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitizer.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • For traveler safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment.
  • Individually-wrapped food options are available for breakfast.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • The property affirms that it follows sanitization practices of Hilton CleanStay guidelines.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 7:00 AM to 9:00 AM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

DoubleTree Hilton Hotel Rochester
DoubleTree Hilton Rochester
DoubleTree Rochester
Hilton DoubleTree Rochester
Hilton Rochester
Rochester DoubleTree
Rochester DoubleTree Hilton
Rochester Hilton
Strathallan Hotel Rochester
DoubleTree Hilton Rochester Hotel
DoubleTree by Hilton Rochester Hotel
DoubleTree by Hilton Rochester Rochester
DoubleTree by Hilton Rochester Hotel Rochester

Frequently asked questions

Can I cancel my reservation for free at DoubleTree by Hilton Rochester and receive a full refund?
Yes, DoubleTree by Hilton Rochester offers free cancellation on select room rates, because flexibility matters! Please refer to DoubleTree by Hilton Rochester cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at DoubleTree by Hilton Rochester?
As of Jun 1, 2020, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Rochester on Jun 4, 2020 start from $119, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours over a 30-day period. Prices are subject to change. Choose your dates for more accurate prices.
Does DoubleTree by Hilton Rochester have a pool?
Yes, this property has an indoor pool. Pool access is from 7:00 AM–9:00 AM.
Is this hotel pet-friendly?
No, only service animals are welcome at the property.
What time is check-in at this hotel?
Check-in is from 4:00 PM–anytime.
What time is check-out at this property?
Check-out is at 11:00 AM.
Does this hotel provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Where is this property located?
Situated near the airport, this hotel is 1.4 mi (2.3 km) from Bill Gray's Regional Iceplex and 1.9 mi (3 km) from Marketplace Mall. University of Rochester and Strong are also within 6 mi (10 km).

Guest reviews

4.2
Very Good
5 - Excellent
339
4 - Good
246
3 - Okay
74
2 - Mediocre
36
1 - Poor
19
4.4
Cleanliness
4.4
Service and Staff
4.3
Amenities
4.2
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice clean place to stay,will definitely stay here again.

Stayed 2 nights in May 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean and very nice customer service experience.

Stayed 1 night in May 2020

1/5

    This traveler didn’t leave comments with their review
    Stayed 2 nights in May 2020

    4/5 Good

    • Liked: Staff & service, property conditions & facilities

    Stayed 1 night in May 2020

    2/5

    • Disliked: Cleanliness

    Stayed 2 nights in May 2020