Title: Hotel Roma Vaticano Reviews, Deals & Photos 2026 - Expedia [See all properties](http://www.expedia.com/Hotel-Search?regionId=&selected=5701914&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Roma Vaticano Travelers find la dolce vita near Piazza Navona with historic charm just steps away and helpful concierge services to enhance their Roman experience ## Photo gallery for Hotel Roma Vaticano ![Exterior - Hotel Roma Vaticano (Rome)](https://images.trvl-media.com/lodging/6000000/5710000/5702000/5701914/61857221.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior - Hotel Roma Vaticano (Rome)](https://images.trvl-media.com/lodging/6000000/5710000/5702000/5701914/c90b6417.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Triple Room, 1 Double Bed with Sofa bed | Memory foam beds, minibar, in-room safe, desk - Hotel Roma Vaticano (Rome)](https://images.trvl-media.com/lodging/6000000/5710000/5702000/5701914/4b0e2285.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Triple Room, 1 Double Bed with Sofa bed | Memory foam beds, minibar, in-room safe, desk - Hotel Roma Vaticano (Rome)](https://images.trvl-media.com/lodging/6000000/5710000/5702000/5701914/8a39a203.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Memory foam beds, minibar, in-room safe, desk - Hotel Roma Vaticano (Rome)](https://images.trvl-media.com/lodging/6000000/5710000/5702000/5701914/8865f871.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Roma Vaticano, in the heart of Rome, offers a peaceful retreat. Explore the nearby Vatican Museums and Sistine Chapel, then enjoy in-room WiFi. The property provides convenient luggage storage and multilingual staff. ## Reviews 8.2 Very good ## Popular amenities - Pet friendly - Free WiFi - Air conditioning - Parking available - Housekeeping ## Room options ### Check availability for these dates Tonight [Mar 13 - Mar 14](https://www.expedia.com/Hotel-Search?startDate=2026-03-13&endDate=2026-03-14&selected=5701914&PinnedHotelID=5701914&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-13&endDate=2026-03-14&selected=5701914&PinnedHotelID=5701914&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 14 - Mar 15](https://www.expedia.com/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=5701914&PinnedHotelID=5701914&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=5701914&PinnedHotelID=5701914&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 13 - Mar 15](https://www.expedia.com/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=5701914&PinnedHotelID=5701914&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=5701914&PinnedHotelID=5701914&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 20 - Mar 22](https://www.expedia.com/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=5701914&PinnedHotelID=5701914&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=5701914&PinnedHotelID=5701914&HadPinnedHotel=true®ionId=-1&adults=2) ## You may also like Ad ![Lunch and dinner served](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/13000000/12960000/12959800/12959780/78ee63e1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fendi Private Suites Rome City Centre - Breakfast included - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 166 reviews $740 nightly $837 total Mar 15 - Mar 16 Total with taxes and fees [](https://www.expedia.com/Rome-Hotels-Fendi-Private-Suites.h12959780.Hotel-Information?chkin=2026-3-15&chkout=2026-3-16&rm1=a2®ionId=179899&destination=Rome (and vicinity)&destType=MARKET&latLong=41.903755,12.479556&searchId=2f51439e-dc4e-4ed7-a50e-663e145425ef&top_cur=USD) Ad ![Daily local cuisine breakfast (EUR 12 per person)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/9000000/8320000/8317600/8317570/59994fe6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Oceania Rome City Centre - 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Pool - Hot tub - Spa - Pet friendly 9.0 Wonderful 956 reviews $204 nightly $241 total Mar 31 - Apr 1 Total with taxes and fees [](https://www.expedia.com/Rome-Hotels-Mama-Shelter-Roma.h64593148.Hotel-Information?chkin=2026-3-31&chkout=2026-4-1&rm1=a2®ionId=179899&destination=Rome (and vicinity)&destType=MARKET&latLong=41.903755,12.479556&searchId=2f51439e-dc4e-4ed7-a50e-663e145425ef&top_cur=USD) ![Mod logo](https://a.travel-assets.com/egds/marks/onekey__standard__always_light.svg) Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures! [Sign in](https://www.expedia.com/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FRome-Hotels-Hotel-Roma-Vaticano.h5701914.Hotel-Information)[Sign up, it's free](https://www.expedia.com/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FRome-Hotels-Hotel-Roma-Vaticano.h5701914.Hotel-Information) ## About the neighborhood Located in Rome City Centre, a neighborhood in Rome, Hotel Roma Vaticano is near a metro station. Via del Corso and Via Veneto are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Villa Borghese and Circus Maximus. Looking to enjoy an event or a game? See what's going on at Foro Italico or Stadio Olimpico. [Visit our Rome travel guide](https://www.expedia.com/Rome.dx179899) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C41.90856%2C12.46482&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=qI6AoDFth4IcSfwUWt2d_zZlJR0=) Via Attilio Regolo 19, Rome, RM, 192 ### What's nearby - ![Piazza del Popolo and the street Cola di Rienzo](https://images.trvl-media.com/place/6182319/2b84387f-c805-4863-b9f8-3985b2dfc1c0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Via Cola di Rienzo 2 min walk \- 0.1 miles - ![Castel Sant\'Angelo featuring a castle and heritage architecture](https://images.trvl-media.com/place/502475/93229652-bd1e-4929-a028-a5c436fc8e43.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Castel Sant'Angelo 8 min walk \- 0.5 miles - ![Via del Corso showing a city and street scenes as well as a large group of people](https://images.trvl-media.com/place/6147046/d1eaef4c-4b45-403c-9168-35c82f8f6469.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Via del Corso 13 min walk \- 0.7 miles - ![Piazza del Popolo showing heritage architecture](https://images.trvl-media.com/place/508625/9d2d0670-67bb-4149-9324-a9fd1b2a003a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Piazza del Popolo 13 min walk \- 0.7 miles - ![Piazza Navona when sunrise, Rome, Italy; Shutterstock ID 420866359](https://images.trvl-media.com/place/6051981/2b58b764-6aa5-440f-96f2-7c557a3e34ba.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Piazza Navona 18 min walk \- 1.0 mile ### Getting around - Milizie/Distretto Militare Tram Stop 8 min walk - Rome Piazzale Flaminio Station 16 min walk - Ciampino Airport (CIA) 53 min drive ### Restaurants - Castroni 3 min walk - Portofino Eis Cafe 3 min walk - Il Gianfornaio 1 min walk - Nespresso Boutique 1 min walk - La Pratolina 3 min walk ## About this property ### Hotel Roma Vaticano Hotel near St. Peter's Square Close to Vatican Museums and St. Peter's Basilica, Hotel Roma Vaticano has plenty to offer. Guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Self parking (surcharge), a roundtrip airport shuttle (surcharge), and an elevator - Concierge services, smoke-free premises, and multilingual staff - A front-desk safe, tour/ticket assistance, and luggage storage Room features All guestrooms at Hotel Roma Vaticano boast comforts such as laptop-compatible safes and air conditioning, in addition to amenities like free WiFi and sound-insulated walls. Extra conveniences in all rooms include: - Bathrooms with showers and bidets - 24-inch LCD TVs with satellite channels - Daily housekeeping and desks ## Similar properties ![Lunch and dinner served, local cuisine](https://images.trvl-media.com/lodging/1000000/30000/21900/21866/fcefa78f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NH Collection Roma Centro Rome City Centre - Pet friendly - Free WiFi - Restaurant - Air conditioning 8.2 Very Good 749 reviews $196 nightly $233 total Mar 22 - Mar 23 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=21866&PinnedHotelID=21866&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/12000000/11480000/11475100/11475071/f869d906.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ripetta Central Suites Rome City Centre - Free WiFi - Air conditioning - Housekeeping - Extra beds/cribs 9.0 Wonderful 248 reviews $137 nightly $164 total Mar 19 - 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Free WiFi - Air conditioning - Breakfast available - Housekeeping 9.2 Wonderful 188 reviews $163 nightly $194 total Mar 24 - Mar 25 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=16060146&PinnedHotelID=16060146&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=5701914&PinnedHotelID=5701914&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=5701914,21866,11475071,2532750,2539299) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Offsite parking for EUR 25 per day; reservations required; discounts available - 24-hour roundtrip airport shuttle on request for a surcharge - Train station pick-up shuttle (surcharge) - Shopping center shuttle (surcharge) - Self parking on site (EUR 5 per day) ### Family friendly - Soundproofed rooms ### Conveniences - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Accessibility - Elevator ### More - 1 building - 1 floor - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Memory foam mattress ### Bathroom - Bathrobes - Bidet - Free toiletries - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - 24-inch LCD TV with satellite channels ### Food and drink - Minibar ### More - Air conditioning (climate-controlled) - Desk - Iron/ironing board on request - Laptop-compatible safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: 10 PM Early check-in subject to availability Late check-in subject to availability Late check-in fee: EUR 20 for check-in between 10 PM and midnight Minimum check-in age: 18 ### Check-out Check-out before 11 AM ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation The front desk is open daily from 7:00 AM - 10:00 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets allowed for an extra charge of EUR 20 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total (up to 11 lbs per pet) ### Children and extra beds Children are welcome 1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 5.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age. We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: EUR 45 per vehicle (one-way) - Self parking fee: EUR 5 per day - Nearby parking fee: EUR 25 per day (164 ft away) - Pet fee: EUR 20 per pet, per night - Service animals are exempt from fees - Late check-in fee: EUR 20 for check-in between 10 PM and midnight The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, mobile payments, and cash Mobile payment options include: Google Pay and Apple Pay This property reserves the right to pre-authorize the guest's credit card prior to arrival. ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation Only registered guests are allowed in the guestrooms ### National rating This property has received its official star rating from the local rating authority. ## Frequently asked questions ### Is Hotel Roma Vaticano pet-friendly? ### How much is parking? ### What time is check-in at Hotel Roma Vaticano? ### What time is check-out at Hotel Roma Vaticano? ### Does Hotel Roma Vaticano provide a shuttle to the airport? ### Where is Hotel Roma Vaticano located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Roma Vaticano Reviews 8.2 ### Very Good All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.com/lp/b/content-guidelines) ### 8.6 Cleanliness ### 9.0 Location ### 8.6 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 307 8 - Good 298 6 - Okay 114 4 - Poor 48 2 - Terrible 24 ## Reviews ### 10/10 Excellent #### Yili Sep 28, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The staff is really friendly and helpful. Very easy and fast check in/out. ##### Yili Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Edwin Oct 16, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a very nice stay. The staff members Nicky, Gladys en Cosimo did their best and were very nice to us. ##### Edwin Stayed 4 nights in Oct 2023 ### 8/10 Good #### Verified traveler Oct 24, 2018 Liked: Staff & service, property conditions & facilities First impression was bad but it actually is a nice facility. Understanding how Rome properties are accessed helped to make it more home feeling. The location is great for access to sites, stores, and food. ##### Verified traveler Stayed 4 nights in Oct 2018 ### 2/10 Terrible #### Verified traveler Mar 30, 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Je ne réserve plus mes voyages via l application Expedia ##### Verified traveler Stayed 1 night in Mar 2020 ### 10/10 Excellent #### Verified traveler Mar 15, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very helpful staff during difficult times with corona virus. ##### Verified traveler Stayed 2 nights in Mar 2020 ### 4/10 Poor #### Verified traveler Feb 25, 2020 Liked: Cleanliness Disliked: Amenities, property conditions & facilities Sur réservation petit déj inclus , hors FAUX et aucune possibilité d'en avoir et la mise à disposition d'un coin cuisine est FAUX également d'où une augmentation du prix du séjour. PUBLICITE MENSONGERE ##### Verified traveler Stayed 5 nights in Feb 2020 ### 6/10 Okay #### Stephanie Feb 11, 2020 Liked: Cleanliness Disliked: Amenities La ubicación del hotel estaba muy bien ya que se encontraba cerca al centro de la ciudad. Lo que no nos gusto fue que el agua caliente fallaba, la calefacción igualmente y indicaban en la página que el hotel contaba con consigna. 1 hora (10:00 am ) antes el encargado nos indica que no podíamos estar más tiempo en el hotel ya que teníamos el vuelo hasta las 9 de la noche pero si podíamos dejar las maletas allí, la mala suerte y incomodidad fue cuando salimos y nos indica la misma persona que no podemos dejarlas. ##### Stephanie Stayed 4 nights in Feb 2020 ### 10/10 Excellent #### Verified traveler Feb 1, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Das Personal war super nett und sehr herzlich. Die Lage des Hotels ist auch sehr gut. Zur Vatikanstadt waren wir gerade mal zehn Minuten (Fußweg) entfernt. ##### Verified traveler Stayed 2 nights in Jan 2020 ### 10/10 Excellent #### Wai Jan 28, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean. Great location. The staffs here are also very friendly. Highly recommend! ##### Wai Stayed 3 nights in Jan 2020 ### 8/10 Good #### Verified traveler Jan 27, 2020 Liked: Cleanliness, staff & service, amenities A parte un piccolo problema con l'acqua calda, il soggiorno è stato gradevole. Pulizia ottima e personale sempre molto disponibile. ##### Verified traveler Stayed 4 nights in Jan 2020 ### 8/10 Good #### Chardine Jan 26, 2020 Liked: Cleanliness, staff & service, property conditions & facilities Les locaux ont été rénovés et mélangent parfaitement l'authenticité et le moderne ##### Chardine Stayed 2 nights in Jan 2020 ### 6/10 Okay #### M.G. Jan 19, 2020 Liked: Amenities, property conditions & facilities Disliked: Cleanliness, staff & service Es gibt kein Frühstück. Das Personal war nie am Empfang. Zimmerservice wurde in einer Woche Aufenthalt nicht durchgeführt. ##### M.G. Stayed 5 nights in Jan 2020 ### 6/10 Okay #### Eva Jan 7, 2020 Liked: Staff & service Das Zimmer war sehr klein. Im. Bad gab es Schimmel an der Decke. Es gibt dort KEIN FRÜHSTÜCK! ##### Eva Stayed 4 nights in Dec 2019 ### 6/10 Okay #### Verified traveler Jan 5, 2020 Liked: Staff & service, amenities, property conditions & facilities Disliked: Cleanliness Albergo stile retrò, abbastanza carino apparentemente...pulizie scarse, per non dire peggio. Letto e cuscini pieno di peli e capelli altrui, prima di dormire ci siamo dovuti mettere a "sistemare" il letto...Personale disponibile ##### Verified traveler Stayed 1 night in Jan 2020 ### 8/10 Good #### Verified traveler Dec 26, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Unterkunft war sehr schön und die Angestellten sehr nett und hilfsbereit. Aber es gab schlechtes bis kein WLAN. ##### Verified traveler Stayed 5 nights in Dec 2019 ### 6/10 Okay #### Alexandre Dec 16, 2019 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service Points positifs : situation parfait pour visiter rome et le vatican. Chambre rénovée, propre et belle (grande chambre) Points négatifs : absence total de réception, nous avons vu le personnel au moment de notre arrivée et au moment de notre départ. Service de bagagerie plus que moyen, la personne souhaitez finir sa journée a 16h, donc ne voulez pas nous garder les bagages apres 16h. Il serait bon de revoir les horaires de reception qui devait être de 7h a 20h. Ménage pas réaliser tous les jours et pas de changement de serviette ni de literie. Bon hotel pour un week end, mais le manque de service ne serait pas appréciable pour un long séjour. Je qualifierai cet hotel plutôt comme un airbnb car tres peu de service. ##### Alexandre Stayed 2 nights in Dec 2019 ### 10/10 Excellent #### Verified traveler Dec 13, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ottima posizione, ottime stanze,curato e funzionale. ##### Verified traveler Stayed 1 night in Dec 2019 ### 10/10 Excellent #### Alessia Dec 9, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Posizione strategica ad un ottimo prezzo ! Camere grandi e molto pulite. Ottimo rapporto qualità prezzo. Posizione fantastica: nel cuore del quartiere Prati ( Via Cola di Rienzo). Proprio di fronte c’è Gianfornaio: ottimo posto dove fare colazione! Soddisfattissima ![](https://a.travel-assets.com/ugc/hotel-reviews/BBBEBBB6D0EF3EC94A4059ECEDB13F45541A2EFB1575881933919.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2B5612D0E5BFB57FFA9982DF7A20F8BC4430DC961575881934063.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Alessia Stayed 1 night in Dec 2019 ### 10/10 Excellent #### Verified traveler Nov 12, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ubicación excelente y la comodidad de la habitación ##### Verified traveler Stayed 2 nights in Nov 2019 ### 8/10 Good #### Mary Nov 4, 2019 Liked: Cleanliness, staff & service, property conditions & facilities Excellent location to the Vatican and metro station ##### Mary Stayed 12 nights in Oct 2019 ### 4/10 Poor #### Verified traveler Oct 23, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities Malpropre... les murs sont horribles. La chambre et si petite qu’on se marche littéralement sur les pieds, sans blague. Aucune place pour deux valises ##### Verified traveler Stayed 3 nights in Oct 2019 ### 6/10 Okay #### Verified traveler Oct 21, 2019 Liked: Cleanliness Disliked: Amenities It was walking distance to everything that’s a plus It was super small not same as the picture of the hotel, WiFi didn’t work unless you are in hallway. ##### Verified traveler Stayed 3 nights in Oct 2019 ### 4/10 Poor #### Verified traveler Oct 20, 2019 Disliked: Amenities, property conditions & facilities The cleaning staff & location were great however, the advertised WIFI was none existent - they provide a FREE mobile phone which is also a city guide. The FREE mobile does not unfortunately replace the fact that the WIFI doesn’t work, and from what I assume (I don’t like to assume, but) hasn’t worked since 2017.. The room was very noisy, as there’s no noise seals which means you can hear all other guests and the staff right outside - not ideal at 7am every day (I’m an early riser, but like to not set an alarm on holiday). The drainage, regardless of the staffs best efforts, means the room smells very unpleasant. The biggest “gripe” was the insistence of needing cash - we understand it is an extra to pay, but when they refuse and insist on you going to the cash point it raises questions (they did eventually accept a card payment, but after a lot of back and forth - cleaning staff “didn’t know” how to use the card machine as a last resort attempt of getting cash, although we don’t put the blame on them). When we did raise anything, they passed blame onto others; meaning not everything was raised in the end. ##### Verified traveler Stayed 4 nights in Oct 2019 ### 4/10 Poor #### Verified traveler Oct 16, 2019 Disliked: Staff & service, amenities, property conditions & facilities We were presented with a much smaller room than anticipated which made the pictures seem deceiving. The quality of the rooms interior was also poor. On inspection, the walls were covered in black marks, including but not limited to scratch marks and shoe prints. The bathroom fixings were not entirely secure, the sink and the mirror weren’t fully in place. The skirting board was also not finished properly, the workmanship looked rushed. Moving on to the amenities and services, the hotel offers free wifi, which was not present in the rooms. When I asked reception for an explanation, I was simply told the WiFi only worked in the corridor. I asked for the alternative WiFi showing on my phone, which the receptionist put into my phone. However, when I said I needed the password for my girlfriend, I was told it was a secret and only I was allowed to use it, something I found rather strange. Secondly, the hotel states that it offers an iron on request - this turned out to be solely an iron, no ironing board to accompany. When questioning the whereabouts of an ironing board, I was told “use the bed”. Perhaps most prevalent to our stay was the large issue of noise. Outside our window, directly below was a large air conditioning unit which continued to be in use throughout the night. Coupled with incredibly thin walls in the property, which allowed 90% of conversations in the corridor to be heard made sleep difficult at best. ##### Verified traveler Stayed 3 nights in Oct 2019 ### 10/10 Excellent #### Polo Oct 14, 2019 Liked: Cleanliness Close to everything, very friendly and helpful staff, very clean had everything we needed ##### Polo Stayed 2 nights in Oct 2019 ## Explore a world of travel with Expedia - [Lodging](?equalTargetTab=tab-0) - [Flights](?equalTargetTab=tab-1) - [Packages](?equalTargetTab=tab-2) - [Cars](?equalTargetTab=tab-3) - [Vacation Rentals](?equalTargetTab=tab-4) - [Things to Do](?equalTargetTab=tab-5) - [W Rome](https://www.expedia.com/Rome-Hotels-W-Rome.h69386994.Hotel-Information) - [Mecenate Palace](https://www.expedia.com/Rome-Hotels-Mecenate-Palace.h54152.Hotel-Information) - [Orazio Palace Hotel](https://www.expedia.com/Rome-Hotels-Orazio-Palace-Hotel.h67354985.Hotel-Information) - [Hotel Stendhal](https://www.expedia.com/Rome-Hotels-Hotel-Stendhal.h972987.Hotel-Information) - [Hotel Canada, BW Premier Collection](https://www.expedia.com/Rome-Hotels-Hotel-Canada.h11357.Hotel-Information) - [Hotel Miami](https://www.expedia.com/Rome-Hotels-Hotel-Miami.h849188.Hotel-Information) - [Rome Cavalieri, A Waldorf Astoria Hotel](https://www.expedia.com/Rome-Hotels-Rome-Cavalieri.h14941.Hotel-Information) - [Hotel Paba](https://www.expedia.com/Rome-Hotels-Hotel-Paba.h2542733.Hotel-Information) - [Hotel Vite - By Naman Hotellerie](https://www.expedia.com/Rome-Hotels-Infinity-Hotel-Roma.h6591306.Hotel-Information) - [Occidental Aurelia](https://www.expedia.com/Rome-Hotels-Occidental-Aurelia.h4107722.Hotel-Information) - [Boutique Hotel Campo dé Fiori](https://www.expedia.com/Rome-Hotels-Boutique-Hotel-Campo-De-Fiori.h20611059.Hotel-Information) - [The Pantheon Iconic Rome Hotel, Autograph Collection](https://www.expedia.com/Rome-Hotels-The-Pantheon-Iconic-Rome-Hotel.h23972532.Hotel-Information) - [Relais Le Clarisse a Trastevere](https://www.expedia.com/Rome-Hotels-Relais-Le-Clarisse-A-Trastevere.h1632308.Hotel-Information) - [Le Rêve De Naim - Roma](https://www.expedia.com/Rome-Hotels-Spagna-Royal-Suite.h4332905.Hotel-Information) - [Hotel Saint John](https://www.expedia.com/Rome-Hotels-Hotel-Saint-John.h1673943.Hotel-Information) - [Augusta Lucilla Palace](https://www.expedia.com/Rome-Hotels-Augusta-Lucilla-Palace.h2046331.Hotel-Information) - [The Republic Hotel](https://www.expedia.com/Rome-Hotels-The-Republic-Hotel.h22268731.Hotel-Information) - [Hotel Ponte Sisto](https://www.expedia.com/Rome-Hotels-Hotel-Ponte-Sisto.h2589511.Hotel-Information) - [Hotel Dei Mellini](https://www.expedia.com/Rome-Hotels-Hotel-Dei-Mellini.h63399.Hotel-Information) - [Hotel Cortina](https://www.expedia.com/Rome-Hotels-Hotel-Cortina.h2861294.Hotel-Information) - [Flights to Rome](https://www.expedia.com/Cheap-Flights-To-Rome.d179899.Travel-Guide-Flights) - [Rome Vacations](https://www.expedia.com/Rome.d179899.Destination-Travel-Guides) - [Car rentals near Rome](https://www.expedia.com/Car-Rentals-In-Rome.d179899.Car-Rental-Guide) - [Rome Vacation Rentals](https://www.expedia.com/Rome-Vacation-Rentals.d179899.Travel-Guide-VacationRentals) - [Things to do in Rome](https://www.expedia.com/Things-To-Do-In-Rome.d179899.Travel-Guide-Activities)