“Front desk staff is horrible with zero compassion, care, or solution resolution skills, the night auditor is the only one who should receive a raise or higher position.”
“The property is an historic hotel building right on the downtown core - completely renovated, refurbished and redecorated beautifully. Very attentive and helpful staff, the rooms are modernised, updated fixtures and fittings, extremely comfortable beds...... this is a great place to stay in Trail.”