“I was not really happy with the room I was given.
I booked a normal room, but received a room for an impaired person. I was put in room 1.
The shower was a wet floor shower, which was not too bad, but the bed was terrible.
The mattress had collapsed and I ended up sleeping ( actually I didn't sleep) in a dip, ended up with body aches.”
“The receptionist was very helpful and welcoming when we arrived.
Allocated a room with a four poster bed, as I'm a little claustrophobic we asked to change room at reception, no problem at all. Overlooking the river with balcony we would definitely stay again in this room.
It is a little tired but clean and comfortable.”