“The old stale water musty smell of the room, we opened the windows but it wasn't helpful. The room was outdated but clean for the most part. Expedia didn't let us know the pool was out of order. I called the direct line to the hotel which is how I found out the pool was out of order. This is a reason why we booked here, the hotel did give us pool passes to the days inn across the road but we didn't go as it was inconvenient. Do better Expedia”
“The property could use upgrades. The bathrooms are in need of new grout, maybe new shower/tub, ceiling, & there were no amenities, like cups.
The floors are vinyl/hardwood look alike. I felt like I should wear shoes or socks all the time. No carpet. Not even low pile kind.
My son left a couple of items behind by mistake. They said I had to come back & get them. What? No offer for shipping! What the heck! What are travelers supposed to do? I would pay for shipping.
The staff did not offer……
“The room was clean and even though we were near the elevator, it was very quiet. The staff were excellent and very professional. They had one of the best breakfast setups. I have seen for that type of hotel. Both the fitness room and the pool were more than adequate for my needs. I have traveled extensively and would book this hotel without a second thought.”
“By accident, I hit the smoking room button and when I asked to change the room, he told me that it would be more for a non-smoking. The room was disgusting. It smelled worse than a dead ashtray. All my clothes smell like smoke and an ashtray my luggage now smells like an ashtray. I didn’t sleep a wink by the time I was done I felt like throwing up There were toilets sitting outside my room. There’s drug addicts and lowlife everywhere. Please do not stay there. It was awful.”