“the property is located on the hillside and has a real good , carefully designed crafted Japanese garden-like surroundings. it has wooden and stone steps , handles, very artistic. They have a stone decorated stream with mini waterfalls and koi goldfish pond.
the property sauna is also working well and is a nice feature.
the main building interior has a real homey atmosphere and interior of mid 1940 - 1950 s
they have an independenly running very good a la carte three course lunch meal……
“We really enjoyed having such a comfortable "base of operations" for our stay in the Flat Rock/Hendersonville area! Each time we returned to The Lodge we were greeted with "Welcome Home" by the staff at the front desk and it truly did feel like we were coming "home" each time. We would recommend it to anyone and look forward to possibly returning ourselves.”
“The hotel is conveniently located off of Interstate 26 (but far enough from the highway that you never hear the traffic). It’s ten minutes to downtown Hendersonville, 25-35 minutes to downtown Asheville, and close to the myriad summer camps in the area. I have stayed here a few times when picking up nor dropping off my son for Camp Pinnacle. I like it for its cleanliness, ease of getting to and from, the quality staff, and the reasonable prices.”
“They are trying to renovate an old Victorian house, but really do not seem to have any experience with hotels or B&B's. The room we had was painted poorly with messy paint lines at the trim and paint drips on the floor. The caulking in the shower was comically bad. The shower was quite small. We waiting several minutes for the hot water in the shower and eventually took two back to back cold showers . There was no table or dresser to put our stuff on, so we had everything on the floor. No……
“The room was cozy. The staff responsivity was non-existent! We initially got in with our code. We asked for an extra blanket, and they said they had no staff onsite. It was only 7:45. We left for dinner, then came back and the code DID NOT work to reenter. We texted the staff and received NO REPLY. We were LOCKED OUT from our belongings and our room. It was raining and we were stuck waiting for a response. Frustrated and waiting for hours, we retried multiple times to re-enter the room. ……
“While this is an older hotel, the rooms are very clean and spacious. The staff were also very helpful and nice. I called ahead of time to see if they could put our room near other guests who we were coming to see and were already there, but we would be arriving for a late check-in. The lady we spoke to on the phone was very friendly and helpful. When we arrived, the gentleman who checked us in was also extremely friendly. Breakfast was delicious. The room was huge, bed was comfortable, and……