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Hilton Palacio Del Rio

Photo gallery for Hilton Palacio Del Rio

Outdoor pool
Lobby sitting area
Point of interest
Premium bedding, in-room safe, desk, blackout drapes
Room (Parlor) | Premium bedding, in-room safe, desk, blackout drapes

Overview of Hilton Palacio Del Rio

Hilton Palacio Del Rio

4.0 star property
8.6 out of 10 Excellent
8.6/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
  • Gym
Map
200 S Alamo St, San Antonio, TX, 78205

Explore the area

  • Popular LocationHenry B. González Convention Center3 min walk
  • Popular LocationAlamo4 min walk
  • Popular LocationAlamodome19 min walk
  • AirportSan Antonio, TX (SAT-San Antonio Intl.)13 min drive

Room options

About this area

San Antonio

Hilton Palacio Del Rio is located in Downtown San Antonio, a neighborhood in San Antonio, and is in the entertainment district and on the riverwalk. La Villita and Alamo are cultural highlights, and some of the area's notable landmarks include Tower of the Americas and San Antonio Missions National Historical Park. Check out an event or a game at Alamodome, and consider making time for San Antonio Botanical Gardens, a top attraction not to be missed.
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Map

What's nearby

  • Shops at Rivercenter - 2 min walk
  • La Villita - 3 min walk
  • Henry B. González Convention Center - 3 min walk
  • Alamo - 4 min walk
  • Alamodome - 19 min walk

Getting around

  • San Antonio Station - 16 min walk
  • San Antonio International Airport (SAT) - 11 min drive

Restaurants

  • Casa Rio - 2 min walk
  • Whataburger - 3 min walk
  • The River's Edge Cafe + Patio Bar - 3 min walk
  • Starbucks - 3 min walk
  • Pat O'Brien's - 3 min walk

About this property

Hilton Palacio Del Rio

Riverwalk San Antonio aparthotel in Downtown San Antonio, walk to Henry B. González Convention Center
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this aparthotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Each apartment features a balcony, WiFi, and wired Internet. An LCD TV, premium bedding, and free weekday newspapers are among the other amenities available to guests.
Hilton Palacio Del Rio offers 485 accommodations with laptop-compatible safes and video-game consoles. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the aparthotel include an outdoor pool and a 24-hour fitness center.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Valet parking on site (USD 49 per day; includes in/out privileges)

Restaurants on site

  • Coffee Cupboard
  • Rincon Alegre
  • Rivers Edge

Food and drink

  • Mini-fridge

Dining

  • Daily breakfast to-go available 7:00 AM–11:00 AM for a fee: USD 12–25 for adults and USD 12–25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed: USD 25 per night

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste on request
  • Towels provided

Entertainment

  • LCD TV with premium channels
  • Pay movies
  • Video game console

Outdoor areas

  • Balcony
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Computer station
  • Conference space
  • Desk
  • Meeting rooms

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (54 inches wide door)
  • In-room accessibility available in select rooms
  • Phone accessibility kit
  • Roll-in shower available in select rooms
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free local calls
  • Free weekday newspapers
  • Gift shop/newsstand
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In an entertainment district
  • In the city center
  • Near a train station
  • On the riverwalk

Things to do

  • 24-hour gym on site

Safety features

  • Security system
  • Smoke detector

General

  • 22 floors
  • 485 rooms
  • Banquet hall
  • Built in 1968
  • Connecting units available
  • Garden
  • Reception hall

Similar properties

Policies

Check-in

Check-in from 4:00 PM - 7:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 12.00–25.00 for adults, and USD 12.00–25.00 for children
  • Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 (rates may vary)
  • Valet parking fee: USD 49 per day (in/out privileges)
  • Late check-out fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Palacio
Hilton Palacio Rio
Hilton Palacio Rio Hotel
Hilton Palacio Rio Hotel San Antonio
Hilton Palacio Rio San Antonio
Hilton Rio
Palacio Rio
Rio Hilton
Rio Palacio
Hilton Hotel San Antonio
Hilton Palacio Del Rio Hotel San Antonio
Hilton San Antonio
Palacio Del Rio Hilton
San Antonio Hilton
Hilton Palacio Del Rio Antonio
Hilton Palacio Del Rio Aparthotel
Hilton Palacio Del Rio San Antonio
Hilton Palacio Del Rio Aparthotel San Antonio

Frequently asked questions

Does Hilton Palacio Del Rio have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hilton Palacio Del Rio?

As of Jun 8, 2023, prices found for a 1-night stay for 2 adults at Hilton Palacio Del Rio on Jul 7, 2023 start from $169.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Palacio Del Rio pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hilton Palacio Del Rio?

Valet parking is available for USD 49 per day.

What time is check-in at Hilton Palacio Del Rio?

Check-in is from 4:00 PM - 7:00 AM. Late check-in is available during limited hours.

What time is check-out at Hilton Palacio Del Rio?

Check-out is at 11:00 AM. Late check-out is available for USD 50 (subject to availability).

Where is Hilton Palacio Del Rio located?

Located in Downtown San Antonio, this aparthotel is steps from Shops at Rivercenter, La Villita, and Henry B. González Convention Center. Alamo and Tower of the Americas are also within 10 minutes. San Antonio Station is 16 minutes by foot.

Hilton Palacio Del Rio Reviews

Hilton Palacio Del Rio Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 764 out of 1251 reviews" "
" "10 - Excellent 61%
Rating 8 - Good. 283 out of 1251 reviews" "
" "8 - Good 23%
Rating 6 - Okay. 109 out of 1251 reviews" "
" "6 - Okay 9%
Rating 4 - Poor. 61 out of 1251 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 34 out of 1251 reviews" "
" "2 - Terrible 3%

9.1/10

Cleanliness

8.9/10

Staff & service

8.4/10

Amenities

8.9/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Excellent

kathy

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was just the best. Friendly ,helpful and so polite. I will be back thank you
Stayed 3 nights in May 2023

6/10 Okay

Zurisaday

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The parking options are lacking. There’s only valet parking which is a drag when you need to be coming in and out at various times during the day and not to mention how expensive it is per night. There’s no self park option and again the rate for valet is ridiculously high
Stayed 4 nights in May 2023

4/10 Poor

Laura

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Their amenities in our room were not working properly. It took them two days to fix it. Maintenance kept coming inour room.
Stayed 3 nights in May 2023

10/10 Excellent

Alfredo

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very pleased with my stay at Hilton del Río hotel very easy to get to river walk it’s just down stairs!😁 highly recommend this place
Stayed 1 night in May 2023

10/10 Excellent

Rivers

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. Friendly staff, great location.
Stayed 2 nights in May 2023

10/10 Excellent

Cecilia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place, would return in the future.
Stayed 2 nights in May 2023

2/10 Terrible

Beverly

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This was the WORST hotel stay in memory. First, valet parking for your car is compulsory. (Read the fine print.) Secondly, the elevators don’t go to every floor, and they have no buttons, you have to use a touch pad (that may or may not be working at the time) to “request” an elevator. But NONE of this is explained. Hope you can figure it out! Then, the bell hop was going to “meet us up at the room” with our things, while our luggage was just sitting on the cart in the middle of the lobby. When I told him I can take the cart myself because I am uncomfortable leaving our things sitting in the lobby, he said, “oh no, this isn’t Holiday inn. I will do it!” But honestly, at this point, I was wishing I had stayed at Holiday inn, because finding our way into the hotel was a nightmare! While I agree that was not Hilton’s fault, there was no warning or email, and when I called the front desk repeatedly to ask how I actually get into the hotel, there was no answer. That never happened at holiday Inn! The piéce de résistance was the following morning when I ordered room service, and it never showed up. When we called after an hour to see where our food was, she said she had forgotten to write down our room number, and they would “start on our food now.” We cancelled the order, and I vow never to stay at this hotel again. Worst money I ever spent! Beware!
Stayed 1 night in May 2023

6/10 Okay

Stephen

Traveled with family and small children
Liked: Cleanliness
Older hotel but not worth the price. Elevator are slow and most time stayed in line waiting on one. Has been that way the last 2 years we have stayed.
Stayed 2 nights in May 2023

10/10 Excellent

Meko

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2023

6/10 Okay

Elaine M.

Disliked: Property conditions & facilities
There were problems with the elevators, it took forever to get up and down the floors.
Stayed 2 nights in May 2023

General hotel information

Reasons to Book
Property & Room Cleanliness
Star Rating
4
Nearest Airport
San Antonio, TX (SAT-San Antonio Intl.)
Address
200 S Alamo St, San Antonio, TX