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The Herbert Hotel

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Deluxe Room, 1 Queen Bed | Free cribs/infant beds, rollaway beds, free WiFi, bed sheets
Deluxe Room, 1 Queen Bed | Free cribs/infant beds, rollaway beds, free WiFi, bed sheets
Deluxe Room, 2 Queen Beds | Free cribs/infant beds, rollaway beds, free WiFi, bed sheets
Free cribs/infant beds, rollaway beds, free WiFi, bed sheets

Overview of The Herbert Hotel

The Herbert Hotel

2.5 star property

3.6/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Laundry
161 Powell Street, San Francisco, CA, 94102

Explore the area

  • Popular LocationSan Francisco Museum of Modern Art9 min walk
  • Popular LocationMoscone Convention Center10 min walk
  • Popular Location555 California Street13 min walk
  • AirportSan Francisco, CA (SFO-San Francisco Intl.)18 min drive

Room options

About this area

San Francisco

The Herbert Hotel is located in Union Square, a walkable area in San Francisco with great shopping. Golden Gate Bridge and Alcatraz Island are notable landmarks, and the area's natural beauty can be seen at Golden Gate Park. Looking to enjoy an event or a game while in town? See what's going on at Oracle Park, or consider a night out at SF Masonic Auditorium. Guests appreciate the hotel's convenience to public transportation: Powell St & O'Farrell St Stop and Powell St & Geary Blvd Stop are just steps away.

What's nearby

  • San Francisco Museum of Modern Art - 9 min walk
  • Moscone Convention Center - 10 min walk
  • 555 California Street - 13 min walk
  • TransAmerica Pyramid - 18 min walk
  • Oracle Park - 9 min drive

Getting around

  • Powell St & O'Farrell St Stop - 1 min walk
  • San Francisco Station - 2 min drive
  • San Francisco Intl. Airport (SFO) - 18 min drive


  • Kin Khao - 2 min walk
  • Daily Grill - 2 min walk
  • Burger Bar - 2 min walk
  • Urban Tavern - 3 min walk
  • The Cheesecake Factory - 3 min walk

About this property

The Herbert Hotel

Hotel in the heart of Union Square
The Herbert Hotel provides laundry facilities and more. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Tour/ticket assistance, concierge services, and an elevator
  • Guest reviews say great things about the proximity to shopping
Room features
All guestrooms at The Herbert Hotel include amenities such as free WiFi. Guests reviews say good things about the comfortable rooms at the property.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, ceiling fans, and phones


Chinese (Mandarin), English, Spanish

Cleaning and safety practices

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)


  • Elevator

Guest services

  • Concierge services
  • Laundry facilities
  • Tour/ticket assistance


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • In-room accessibility (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk


  • Designated smoking areas

Room amenities


  • Bed sheets
  • Ceiling fan
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)


  • Free toiletries
  • Towels


  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker


  • Connecting rooms available
  • Phone

More properties to consider

See similar properties



85% of travelers were happy with check-in
Check-in from 3:00 PM - 1:00 AM
Late check-in subject to availability
Minimum check-in age - 18


Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
There is no front desk at this property
The check-in location differs from the property location; to check in, go to Hotel Stratford, 242 Powell Street, San Francisco, CA 94102
Guests can access their accommodation through a private entrance
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Private entrance


Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 75.00 per day
Free cribs are available on request at the property

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • 2 percent tourism fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 75.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Shared restrooms are located outside of guestrooms in hallway, and are shared among multiple guests.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Herbert Hotel San Francisco
Herbert Hotel
Herbert San Francisco
The Herbert Hotel Hotel
The Herbert Hotel San Francisco
The Herbert Hotel Hotel San Francisco

Frequently asked questions

Is The Herbert Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Herbert Hotel?

As of Oct 3, 2022, prices found for a 1-night stay for 2 adults at The Herbert Hotel on Oct 9, 2022 start from $132.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Herbert Hotel?

This hotel doesn't offer parking.

What time is check-in at The Herbert Hotel?

Check-in is from 3:00 PM - 1:00 AM. Late check-in is available during limited hours.

What time is check-out at The Herbert Hotel?

Check-out is at 11 AM.

Where is The Herbert Hotel located?

Located in Union Square, this hotel is within 2 mi (3 km) of Union Square, Pier 39, and Moscone Convention Center. Oracle Park and Lombard Street are also within 2 mi (3 km). Powell St & O'Farrell St Stop and Powell St & Geary Blvd Stop are within a 2-minute walk.

Can I cancel my reservation for free at The Herbert Hotel and receive a full refund?

Yes, The Herbert Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The Herbert Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings



Rating 5 - Excellent. 238 out of 1001 reviews
5 - Excellent 24%
Rating 4 - Good. 411 out of 1001 reviews
4 - Good 41%
Rating 3 - Okay. 186 out of 1001 reviews
3 - Okay 19%
Rating 2 - Poor. 88 out of 1001 reviews
2 - Poor 9%
Rating 1 - Terrible. 78 out of 1001 reviews
1 - Terrible 8%




Staff & service




Property conditions & facilities



4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the cleanliness and spacious room. Close to all the near attractions.
Stayed 2 nights in Sep 2022

2/5 Poor

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was noisy. The hotel is old.
Stayed 4 nights in Aug 2022

5/5 Excellent

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closed to everything a tourist needs.
Stayed 3 nights in Aug 2022

3/5 Okay

Traveled with partner
Disliked: Amenities
parking area
Stayed 2 nights in Aug 2022

3/5 Okay

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Pros: - super convenient location, couple min walk from a subway station ($10 for the airport ride), literally right next to a cable car stop, 15-20 min walk to chinatown and little italy, - next door to Walgreens, - plenty of dining options, - great price. Cons: - no reception area, had to walk to a nearby hotel to check in. - NO BAG STORAGE! which was extremely inconvenient as our flight back home was late at night; the hotel staff recommended a bag storage service across the street which is only open 10am-7:30pm. - not enough outlets by the bed, had to unplug lamps and the clock to be able to charge all our devices, - really bad mattress, my lower back began hurting by the 3rd night.
Stayed 4 nights in Jul 2022

1/5 Terrible

Abdul Wasy
Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was dirty and poor quality
Stayed 1 night in Jul 2022

3/5 Okay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was just a few minutes away from the Powell-Mason cable car turn around point. It also was a great location for shopping. The only issue we had were that the walls were thin and we could hear the neighbors a lot. Also we had three people in a room but we only had towels for two. Other than that it was great!
Stayed 2 nights in Jul 2022

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the Hotel is almost in the center and everything is close
Stayed 2 nights in Jul 2022

3/5 Okay

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
While the location is hard to beat and the rooms were clean and cute, we were pretty disappointed by a couple things we didn't expect: First off, there is no luggage storage. If you've got a late flight but want to walk around SF in the meantime, you'll have to store your luggage at a nearby service for $8/bag. Speaking of which, there is no concierge or attendant at the door. You'll have to go up the street to the Stratford Hotel to check-in and get your keys. Parking is TOUGH in this area. The parkade has no parking. Signage in the area says there is street cleaning every day from 6am-8am, so forget parking there overnight unless you're an early riser ready for a drive. And parkades nearby are pricey. Best without a car.
Stayed 1 night in Jul 2022

5/5 Excellent

Stayed 1 night in Jul 2022