The hotel lobby was lovely, the location was very close and a short walk to Union Square to get to tourist buses, shopping and restaurants.
When we checked in we were told that there would be limited housekeeping which was fine however we had zero housekeeping for the entire duration of our stay and had to chase up clean towels etc, even when we requested housekeeping they did not come. The room was ok however had to get the bathroom sink repaired due to pipe leaks and the towel rack falling off the wall…..these issues were rectified quickly when we reported them however for a fairly newly renovated hotel it was very disappointing, the room was a bit shabby with the vinyl peeling off the bed head etc.
We request taxis be called that never showed and the front reception staff just said “call an Uber” which was not particularly helpful for my companion travelling in a wheelchair.
The highlight was the restaurant attached to the hotel…..lovely meals, great service.
Overall we had high hopes for our stay at the Marker as it looked fantastic online but we were somewhat let down.
