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The Urban

Photo gallery for The Urban

Free WiFi
Free WiFi
Room, 1 Twin Bunk Bed, Shared Bathroom | Free WiFi
Free WiFi
Free WiFi

Overview of The Urban

The Urban

2.5 star property

7.8/10 Good

Popular amenities

  • Free WiFi
  • Laundry
  • Housekeeping
  • 24/7 front desk
507 Bush Street, San Francisco, CA, 94108

Explore the area

  • Popular LocationSan Francisco Museum of Modern Art9 min walk
  • Popular LocationMoscone Convention Center12 min walk
  • Popular LocationBay Bridge18 min walk
  • AirportSan Francisco, CA (SFO-San Francisco Intl.)19 min drive

Room options

About this area

San Francisco

The Urban is located in Union Square, a neighborhood in San Francisco, and is in a shopping district. Pier 39 and Union Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Muir Woods National Monument and TransAmerica Redwood Forest. Ready for a night out? Consider SF Masonic Auditorium and Great American Music Hall. Guests love the hotel's central location.

What's nearby

  • 555 California Street - 5 min walk
  • San Francisco Museum of Modern Art - 9 min walk
  • TransAmerica Pyramid - 10 min walk
  • Moscone Convention Center - 12 min walk
  • Bay Bridge - 18 min walk

Getting around

  • San Francisco Station - 2 min drive
  • California St & Grant Ave Stop - 3 min walk
  • San Francisco Intl. Airport (SFO) - 19 min drive


  • Bouche - 2 min walk
  • Pagan Idol - 2 min walk
  • Pachino Pizzeria - 2 min walk
  • Tunnel Top - 2 min walk
  • Sam’s Grill & Seafood Restaurant - 3 min walk

About this property

The Urban

Hotel located in Union Square
The Urban provides amenities like laundry facilities and a snack bar/deli. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A 24-hour front desk, smoke-free premises, and luggage storage
  • Tour/ticket assistance and a reception hall
  • Guest reviews speak highly of the central location
Room features
All 54 rooms have amenities such as free WiFi.
Other amenities include:
  • 32-inch flat-screen TVs with cable channels



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available


  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Upper floors accessible by stairs only
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk


  • Smoke-free property

Room amenities


  • Bathtub or shower
  • Hair dryer (on request)
  • Towels


  • 32-inch flat-screen TV
  • Cable channels


  • Free local calls

Similar properties

See similar properties



Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18


Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children 7 and younger are not allowed at this property; All guests older than 7 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
Children 7 years old and younger are not permitted at this property

Property is also known as

Urban Hotel San Francisco
Urban San Francisco
The Urban Hotel
The Urban San Francisco
The Urban Hotel San Francisco

Frequently asked questions

Is The Urban pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Urban?

As of Feb 1, 2023, prices found for a 1-night stay for 2 adults at The Urban on Feb 15, 2023 start from $89.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Urban?

The Urban doesn't offer parking.

What time is check-in at The Urban?

Check-in is from 3:00 PM - midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Urban?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is The Urban located?

Located in Union Square, this hotel is within 2 mi (3 km) of 450 Sutter Building, Oracle Park, and Pier 39. Union Square and 555 California Street are also within 5 minutes. California St & Grant Ave Stop and Powell St & Bush St Stop are within a 5-minute walk.

Can I cancel my reservation for free at The Urban and receive a full refund?

Yes, The Urban offers free cancellation on select room rates, because flexibility matters! Please refer to The Urban cancellation policy on our site for more details about any exclusions or requirements.




Rating 10 - Excellent. 191 out of 721 reviews" "
" "10 - Excellent 26%
Rating 8 - Good. 347 out of 721 reviews" "
" "8 - Good 48%
Rating 6 - Okay. 108 out of 721 reviews" "
" "6 - Okay 15%
Rating 4 - Poor. 43 out of 721 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 32 out of 721 reviews" "
" "2 - Terrible 4%




Staff & service




Property conditions & facilities




2/10 Terrible


Disliked: Staff & service, amenities, property conditions & facilities
There was no hot water throughout my stay and the hostel refuses to give me a refund. They only told me of this when I turned up to check in so they knew the price to stay somewhere else was going to be extortionate.

8/10 Good


Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Pros: very affordable in a prime location conveniently located around Chinatown and Union Square. Rooms were clean. Cons: shared bathrooms (but we’re clean), there was no hot water! (Plumbing issue), mattresses were spring based and quite flimsy and noisy. Worth it? For the price, safety, cleanliness and high value - yes, but they need to fix the pipes.

10/10 Excellent


Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price was great for what we needed… no complaints as you get what you pay for Would stay @ the Urban again for sure

8/10 Good

Varsha Ganesh

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for a quick stay or if you are going to spending most of your day out of the hotel. Recommend packing a set of earplugs and eye mask if you are a light sleeper, like me. Property was clean and staff was very friendly and helpful
Stayed 1 night in Sep 2022

8/10 Good


Stayed 1 night in Sep 2022

10/10 Excellent


Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a good budget option in central SF. You share a bathroom and I was close to a bit loud but workable. but with the prices of SF hotels can save some and be central. It's basically a high end hostel where you have a private room and share bathrooms.
Stayed 1 night in Jul 2022

4/10 Poor


Liked: Cleanliness
Disliked: Amenities
Stayed 1 night in Jul 2022

8/10 Good


Traveled with partner
Liked: Cleanliness, staff & service
Basic but clean hotel. Good location. Friendly staff stored our bags for us free of charge on the day we checked out.
Stayed 3 nights in Jun 2022

8/10 Good


Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It's like a dorm! :) It was perfect for me
Stayed 2 nights in Jun 2022

10/10 Excellent


Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was really clean and the front desk personnel were helpful. I never had any problems using the shared bathrooms. Location was also great.
Stayed 3 nights in Jun 2022