Four Points by Sheraton San Jose Downtown

Photo gallery for Four Points by Sheraton San Jose Downtown

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Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Overview of Four Points by Sheraton San Jose Downtown

Four Points by Sheraton San Jose Downtown

3.0 star property

4.0/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Social distancing
  • Sheets and towels washed at 140°F
211 S First Street, San Jose, CA, 95113

Explore the area

  • Popular LocationPlaza de Cesar Chavez2 min walk
  • Popular LocationSan Jose Convention Center5 min walk
  • Popular LocationSAP Center at San Jose17 min walk
  • AirportSan Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)8 min drive

Choose dates to view prices

About this area

San Jose

Four Points by Sheraton San Jose Downtown is located in Downtown San Jose, a neighborhood in San Jose, and is in the city center and near the airport. San Jose Center for the Performing Arts and Shoreline Amphitheatre are cultural highlights, and some of the area's landmarks include Winchester Mystery House and California Theater. Check out an event or a game at SAP Center at San Jose, and consider making time for California's Great America, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing, winery tours, and outlet shopping. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Plaza de Cesar Chavez - 2 min walk
  • The Tech Interactive - 3 min walk
  • San Jose Museum of Art - 4 min walk
  • San Jose Convention Center - 5 min walk
  • SAP Center at San Jose - 17 min walk

Getting around

  • San Antonio Station - 2 min walk
  • San Jose Diridon Station - 18 min walk
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 8 min drive

Restaurants

  • McCormick & Schmick's — 2 min walk
  • Bijan Bakery and Café — 2 min walk
  • Whispers — 2 min walk
  • Nemea Greek Taverna — 3 min walk
  • Original Joe's — 3 min walk

About this property

Four Points by Sheraton San Jose Downtown

3-star business-friendly hotel near San Jose State University
Four Points by Sheraton San Jose Downtown is located close to San Jose Convention Center and San Jose Center for the Performing Arts, and provides a terrace, dry cleaning/laundry services, and a bar. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.
Other perks include:
  • Self parking (surcharge), an elevator, and multilingual staff
  • Smoke-free premises, a TV in the lobby, and ATM/banking services
  • Luggage storage, a 24-hour front desk, and a vending machine
  • Guest reviews say great things about the dining options
Room features
All guestrooms at Four Points by Sheraton San Jose Downtown feature perks such as laptop-compatible safes and air conditioning, as well as amenities like free WiFi and free bottled water. Guests reviews give good marks for the clean rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch TVs with premium channels
  • Refrigerators, coffee/tea makers, and heating

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 35.00 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • 1 bar

Things to do

  • Fitness center

Family friendly

  • Free cribs/infant beds
  • Refrigerator

Conveniences

  • ATM/banking services
  • Elevator
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff

Languages spoken

  • Chinese (Mandarin)
  • English
  • Filipino
  • German
  • Spanish

Business services

  • Business center
  • Meeting rooms - 2

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar in shower
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Lever door handles
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
An adult age 18 or older must assume all liability for the booking

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child 18 years old or younger stays free, per registered adult, when using existing bedding
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 35.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector

We should mention

One child 18 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Four Points San Jose
Four Points Sheraton Hotel San Jose
Four Points Sheraton San Jose
San Jose Four Points
San Jose Four Points Sheraton
San Jose Sheraton Four Points
Sheraton Four Points San Jose
Sheraton San Jose Four Points
Four Points Sheraton San Jose Hotel
Four Points By Sheraton San Jose Downtown Hotel San Jose
4 Points By Sheraton San Jose Downtown
Four Points Sheraton San Jose Downtown Hotel
Four Points Sheraton San Jose Downtown
Four Points By Sheraton San Jose Downtown Hotel
Four Points by Sheraton San Jose
Four Points By Sheraton Jose
Four Points by Sheraton San Jose Downtown Hotel
Four Points by Sheraton San Jose Downtown San Jose
Four Points by Sheraton San Jose Downtown Hotel San Jose

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 448 out of 988 reviews
5 - Excellent 45%
Rating 4 - Good. 279 out of 988 reviews
4 - Good 28%
Rating 3 - Okay. 124 out of 988 reviews
3 - Okay 13%
Rating 2 - Poor. 55 out of 988 reviews
2 - Poor 6%
Rating 1 - Terrible. 82 out of 988 reviews
1 - Terrible 8%

4.2/5

Cleanliness

4.3/5

Staff & service

3.7/5

Amenities

4.0/5

Property conditions & facilities

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice boutique hotel with smaller size rooms. Everything was clean and in good working order. Area around the property has a lot of good dining options. Price was very fair. The windows aren't very soundproof however and the sounds of the trains can be a little bit bothersome.
Stayed 1 night in Jan 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price for downtown San Jose. Walkable to all downtown bars and restaurants.
Stayed 1 night in Jan 2022

3/5 Okay

Traveled with partner
Liked: Cleanliness, staff & service
Beds were too hard and uncomfortable. There was no soap available at the sink. Old wallpaper in the bathroom that needs to be replaced. People playing loud music in the middle of the night. We appreciated and enjoyed the bottled waters inside the room.
Stayed 2 nights in Jan 2022

2/5 Poor

Traveled with family and small children, Business traveler
Liked: Staff & service
Disliked: Amenities
Upon arriving at the hotel I did like how everything was close in proximity. Downtown area was safe and clean and easy to commute around. Property of hotel was in a great location
Stayed 2 nights in Jan 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The housekeeper knocking at my door several times, even with the sign. Don’t disturb very disappointed
Stayed 1 night in Jan 2022