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Four Points by Sheraton San Jose Downtown

3 out of 5
See more in San Jose

Photo gallery

Featured Image
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Guest reviews

4.1 out of 5 Very Good
942 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Free WiFi
Air Conditioning
Restaurant
Gym
Business Services
Parking Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided

Map

211 S First Street, San Jose, CA

Explore the area

Popular LocationPlaza de Cesar Chavez2 min walk
Popular LocationThe Tech Interactive3 min walk
Popular LocationSan Jose Museum of Art4 min walk
AirportSan Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)8 min drive

Choose dates to view prices

  • Room, 1 King Bed

    Photos of Room, 1 King Bed

    4.3/5 guest room rating

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed

  • Room, 1 Queen Bed

    Photos of Room, 1 Queen Bed

    4.5/5 guest room rating

    Room amenities

    • Sleeps 3
    • 1 Queen Bed
    More detailsRoom, 1 Queen Bed

  • Room, 2 Double Beds

    Photos of Room, 2 Double Beds

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds

  • Junior Suite, 1 King Bed with Sofa bed

    Photos of Junior Suite, 1 King Bed with Sofa bed

    4.1/5 guest room rating

    Room amenities

    • Sleeps 3
    • 1 King Bed and 1 Double Sofa Bed
    More detailsJunior Suite, 1 King Bed with Sofa bed

  • Suite, 1 King Bed with Sofa bed, Corner

    Photos of Suite, 1 King Bed with Sofa bed, Corner

    5/5 guest room rating

    Room amenities

    • Sleeps 3
    • 1 King Bed and 1 Double Sofa Bed
    More detailsSuite, 1 King Bed with Sofa bed, Corner

About this area

San Jose

Located in San Jose, Four Points by Sheraton San Jose Downtown is in the city center and near a metro station. The Tech Interactive and San Jose Museum of Art are cultural highlights, and travelers looking to shop may want to visit Westfield Valley Fair Shopping Mall and Santana Row Shopping Center. Looking to enjoy an event or a game? See what's going on at SAP Center at San Jose or Levi's Stadium. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's location for the sightseeing.
Visit our San Jose travel guide
Map
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Popular Location

What's nearby

  • Plaza de Cesar Chavez - 2 min walk
  • The Tech Interactive - 3 min walk
  • San Jose Museum of Art - 4 min walk
  • St. Joseph Cathedral Basilica - 4 min walk
  • San Jose Convention Center - 5 min walk

Getting around

  • San Antonio Station - 2 min walk
  • San Jose Diridon Station - 18 min walk
  • AirportNorman Y. Mineta San Jose Intl. Airport (SJC) - 8 min drive

Restaurants

  • Paper Plane — 3 min walk
  • Il Fornaio — 3 min walk
  • Original Gravity Public House — 3 min walk
  • Morton's Steakhouse — 4 min walk
  • Philz Coffee — 4 min walk

About this property

Four Points by Sheraton San Jose Downtown

3-star San Jose hotel in Downtown San Jose, walk to San Jose Convention Center
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space. All 86 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and TVs with cable channels. Guests will also find room service, free newspapers, and free bottled water.
Four Points by Sheraton San Jose Downtown offers 86 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary newspapers. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Televisions come with premium cable channels and pay movies. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitization guidelines of Commitment to Clean (Marriott)

Safety measures

Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: USD 35.00 per day

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center

Family friendly

  • Dry cleaning service
  • Free rollaway/extra beds
  • Laundry facilities
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Languages spoken

  • Chinese
  • English
  • German
  • Spanish

Business services

  • Business center
  • Meeting rooms
  • Conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Roll-in shower
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free rollaway beds
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Shower/tub combination

Entertainment

  • Cable channels
  • Pay movies
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in from 3:00 PM - anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
An adult age 18 or older must assume all liability for the booking

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: USD 35.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Four Points San Jose
Four Points Sheraton Hotel San Jose
Four Points Sheraton San Jose
San Jose Four Points
San Jose Four Points Sheraton
San Jose Sheraton Four Points
Sheraton Four Points San Jose
Sheraton San Jose Four Points
Four Points Sheraton San Jose Hotel
Four Points By Sheraton San Jose Downtown Hotel San Jose
4 Points By Sheraton San Jose Downtown
Four Points Sheraton San Jose Downtown Hotel
Four Points Sheraton San Jose Downtown
Four Points By Sheraton San Jose Downtown Hotel
Four Points by Sheraton San Jose
Four Points By Sheraton Jose
Four Points by Sheraton San Jose Downtown Hotel
Four Points by Sheraton San Jose Downtown San Jose
Four Points by Sheraton San Jose Downtown Hotel San Jose

Frequently asked questions

Can I cancel my reservation for free at Four Points by Sheraton San Jose Downtown and receive a full refund?
Yes, Four Points by Sheraton San Jose Downtown offers free cancellation on select room rates, because flexibility matters! Please refer to Four Points by Sheraton San Jose Downtown cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Four Points by Sheraton San Jose Downtown?
As of Oct 21, 2020, prices found for a 1-night stay for 2 adults at Four Points by Sheraton San Jose Downtown on Oct 22, 2020 start from $89, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Four Points by Sheraton San Jose Downtown pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Four Points by Sheraton San Jose Downtown?
Self parking is available for USD 35.00 per day.
What time is check-in at Four Points by Sheraton San Jose Downtown?
Check-in is from 3:00 PM–anytime.
What time is check-out at Four Points by Sheraton San Jose Downtown?
Check-out is at noon.
Where is Four Points by Sheraton San Jose Downtown located?
Located in Downtown San Jose, this hotel is within a 5-minute walk of Plaza de Cesar Chavez, San Jose Convention Center, and The Tech Interactive. San Jose State University and San Jose Museum of Art are also within 10 minutes. San Antonio Station is only a 2-minute walk and Santa Clara Station is 4 minutes.
4.1
Very Good
5 - Excellent
436
4 - Good
306
3 - Okay
117
2 - Poor
34
1 - Terrible
49

4.4/5

Cleanliness

4.4/5

Staff & service

3.9/5

Amenities

4.1/5

Property conditions & facilities

1/5 Terrible

Traveled with partner
Sad face IconDisliked: Cleanliness, amenities, property conditions & facilities
Parking charge, toilet was not working terrible smell.
Stayed 1 night in Oct 2020

1/5 Terrible

Sad face IconDisliked: Cleanliness, amenities, property conditions & facilities
Theres a lot of tweakers and young kids smoking weed onsite, homeless ppl outside. The room was not clean. Do not stay here.
Stayed 1 night in Sep 2020

3/5 Okay

Traveled with partner
Happy face iconLiked: Cleanliness, property conditions & facilities
Sad face IconDisliked: Staff & service
The check in was super easy, the woman who helped us was nice and friendly. We came there to get away from our homelife for a night and really wanted to sleep in but we were woken up early by housekeeping which is a huge disappointment. We love the rooms and thats why we stay here occasionally and never had thisbissue before. The manager randy didnt offer anything more then an apology.
Stayed 1 night in Sep 2020

5/5 Excellent

Business traveler, Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the hotel was quiet. You can hear the light rail throughout the night but it didn’t bother me and it’s a given if you’re staying in the downtown area. During current COVID-19 guidelines, the attached restaurant to the hotel only operates under evening hours. However, if you desire to eat something outside of those hours, you have plenty of options in the area. The server working at the restaurant on the evening of August 31st was really nice! I passed by the restaurant about 5 times and he always greeted me and wished me a great day! Also, parking costs $35 overnight. I knew about this fee beforehand so it didn’t bother me. It’s just nice to know ahead of time.
Stayed 1 night in Aug 2020

4/5 Good

Business traveler
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price! If it hadn’t been for the air conditioning getting fixed which included a crane to lift the new unit(s) onto the roof, waking me up earlier than I had hoped, the stay would’ve been even better.
Stayed 1 night in Aug 2020

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