Ratings based on 989 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
74% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler from Charlotte NC

Vacation for graduations

Posted Jun 15, 2016
Pros: Location , service staff. The grill
Cons: Take a number, see above.
Location: Santa Cruz, the red woods the beach
The facility is clean with the golf course as a back drop. access to thorough fares and near by Santa Cruz was good. The Room left something to be desired however. The facility lacks air conditioning . The rooms do have and overhead fan but lack sufficient cross ventilation capability to assure a rapid cooling of the room after a day. Mind you ambient temps were moderate 70-75 but the room with a box fan and overhead fan going in our absence still climbed and sustained a plus 10 degrees minimum well into the evening after sunset. The room for the money (jacked because of coincident college and high school graduations) was lackluster. A paint job wouldn't hurt. The staff was responsive, and their grill is excellent for a meal. The continental breakfast is one of the poorest I've seen in offerings in my travels, so we ate out each AM. So to be honest it's decent place to get a bite, but pass on the accommodations. We come to Santa Cruz at least twice a year to visit family, this is the first and last time for this inn.
3 out of 5
by A verified traveler from Mission Viejo

Pros and Cons

Posted Jun 7, 2016
Pros: Pros- Location was great. Restaurant and main check-in building very nice, bed was very nice and comfortable, continental breakfast was good.
Cons: Shutters rm. 313 broken & would not stay open. The chairs in front of the window are too tall and have to be moved to fully open the shutters.
Cons--Stuffy room due to no air conditioning, minimal counte rspace and poor ventilation in bathroom, mini refrigerator that was too loud for sleeping, not enought light in the room, and landscaping and deck remodel not complete yet
3 out of 5
by A verified traveler from Phoenix

Convenient location; friendly staff

Posted May 31, 2016
Pros: Proximity to my relatives in Pasa Tiempo
Cons: Change lighting in dining room and upgrade shower in room 311- and warn people about ice machine!
Location: Very close to downtown Santa Cruz; convenient parking.
It is an older facility but appears to have some renovations. My room was adjacent to the ice machine and vending machine so not as quiet as I would like. I did not ask to be moved because it was a crowded Memorial Day weekend and I spent very little time at the hotel. The dining area seemed dark and dingy. The setting is quite nice.
3 out of 5
by A verified traveler

OK Hotel

Posted May 2, 2016
Ok Hotel too expensive for what it offers, the complementary breakfast is bad.
4 out of 5
by A verified traveler

Clean close to everything

Posted Apr 30, 2016
This hotel is very clean and you just jump on highway 17 and you can go anywhere close! Downtown , beach, north or south on highway 1 . So easy!
5 out of 5
by desiree

This traveler left a rating score only Posted Apr 22, 2016 on Hotels
4 out of 5
by A verified traveler

Nice hotel with a great sports restaurant

Posted Apr 22, 2016
Good location (right off the freeway exit). Great staff at the sports bar/restaurant. My only negative experience staying here was I asked the front desk to notify me when our room was ready and they forgot and also no air conditioning in the room but they do have fans. Overall I was satisfied and would recommend this place.
3 out of 5
by A verified traveler

Quaint

Posted Apr 17, 2016 on Orbitz
No air conditioning. Poor continental breakfast would not go back
5 out of 5
by del

college golf

Posted Apr 15, 2016 on Hotels
good location for golf. Back nine was good
1 out of 5
by Steven from Comanche OK

Posted Apr 14, 2016 on Hotels
Very disappointed. Room was old and dirty, free breakfast was beyond gross. And the 100.00 inventory fee was insulting. The only positive was the restaurant the night before staff was excellent at the grill and bar. No other positives about this old decrepited motel.