Best Western Plus All Suites Inn

Property class: 2.5

Choose dates to view prices

Located close to Santa Cruz Beach Boardwalk and Santa Cruz Wharf, Best Western Plus All Suites Inn provides a free breakfast buffet, laundry facilities, and a fireplace in the lobby. For some rest and relaxation, visit the hot tub. In addition to a gym and a 24-hour business center, guests can connect to free WiFi in public areas.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet friendly
  • Air conditioning
  • Gym
  • Parking available

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Accessible - 1 King, Mobility Accessible, Roll In Shower, Non-Smoking

A hotel room with a large bed, bedside tables, a green armchair, a small table, a bench, and a mirror.

Accessible - 1 King, Mobility Accessible, Roll In Shower, Non-Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite-1 King Bed, Non-Smoking, Fireplace, Balcony, Full Breakfast

A hotel room with a large bed, bedside lamps, a desk, and a fireplace.

Suite-1 King Bed, Non-Smoking, Fireplace, Balcony, Full Breakfast

  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed, Non-Smoking, Microwave And Refrigerator, Sofa

A hotel room with a large bed, two bedside tables, and two framed abstract paintings on the wall.

1 King Bed, Non-Smoking, Microwave And Refrigerator, Sofa

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk with a TV, and a lamp.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(33 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 297 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

A neatly made bed with a wooden headboard, two bedside tables with lamps, and a framed picture on the wall.

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

9.0 out of 10
Wonderful
(18 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a TV mounted on the wall, a window with curtains, and a bedside table with a lamp.

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

A neatly made bed with a wooden headboard, two bedside tables with lamps, and a framed picture on the wall.

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(12 reviews)
  • 297 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

A hotel room with a large bed, bedside tables with lamps, a desk with a chair, a fireplace, and a window with a view of greenery.

Suite, 1 King Bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, bedside tables with lamps, a desk with a chair, a television, and an air conditioning unit.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(17 reviews)
  • 297 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

A modern hotel room with a wooden desk, a black office chair, a grey sofa, and a small black coffee table.

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, bedside tables with lamps, a desk with a chair, a television, and an air conditioning unit.

Standard Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Located in Westside Santa Cruz, a neighborhood in Santa Cruz, Best Western Plus All Suites Inn is near a train station and near the beach. Mystery Spot is a notable landmark, and the area's natural beauty can be seen at Natural Bridges State Park and Capitola Beach. Don't miss out on a visit to Santa Cruz Beach Boardwalk. Discover the area's water adventures with kayaking and surfing/body boarding nearby, or enjoy the great outdoors with hiking/biking trails and ziplining. Visit our Santa Cruz travel guide
Map
500 Ocean St, Santa Cruz, CA, 95060

What's nearby

  • A historic half-timbered building with a stone facade, surrounded by trees and a red brick sidewalk.
    Ocean Street
    1 min walk - 0.1 miles
  • A street with a clock tower, a tram, and a building with a sign.
    Pacific Avenue
    8 min walk - 0.5 miles
  • A pier with colorful cable cars, a beach, and a sign that reads "WORLD FAMOUS."
    Santa Cruz Beach Boardwalk
    15 min walk - 0.8 miles
  • A pier extending into the ocean with a roller coaster in the background.
    Santa Cruz Wharf
    20 min walk - 1.1 miles
  • Santa Cruz Main Beach
    16 min walk - 0.9 miles

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC)
    47 min drive

Restaurants

  • Pizza My Heart
    9 min walk
  • Taqueria Los Pericos
    12 min walk
  • Jack in the Box
    5 min walk
  • Pacific Cookie Company
    9 min walk
  • Woodstock's Pizza Santa Cruz
    9 min walk

About this property

Best Western Plus All Suites Inn

  • Hotel near Santa Cruz Beach Boardwalk
  • Located close to Santa Cruz Wharf and Santa Cruz Surfing Museum, Best Western Plus All Suites Inn provides a free breakfast buffet, laundry facilities, and a fireplace in the lobby. For some rest and relaxation, visit the hot tub. Free WiFi in public areas is available to all guests, along with a gym and a 24-hour business center.
  • Other perks include:
    • Self parking (surcharge), express check-out, and a vending machine
    • Multilingual staff, a banquet hall, and a water dispenser
    • A front-desk safe, 1 meeting room, and a TV in the lobby
    • Guest reviews say great things about the breakfast and helpful staff
  • Room features
  • All 80 individually furnished rooms boast thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities like desk chairs and separate sitting areas. Guest reviews speak positively of the clean rooms at the property.
  • More conveniences in all rooms include:
    • Recycling, LED light bulbs, and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and tubs or showers
    • 50-inch TVs with premium channels
    • Wardrobes/closets, separate sitting areas, and refrigerators

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  • Pool
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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 16.50 per night; includes in/out privileges)
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Hot tub
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 570 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Elevator (55 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (42 inches high)
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (48 inches high)

More

  • 1 building
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per day, plus a deposit of USD 150 per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total (up to 80 lbs per pet)

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 40.0 per day

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 16.50 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 40 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Best Western Plus All Suites Inn pet-friendly?

Yes, Best Western Plus All Suites Inn allows dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a deposit of USD 150 per stay and a fee of USD 40 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Best Western Plus All Suites Inn?

As of Sep 18, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus All Suites Inn on Sep 28, 2026 start from $132, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for USD 16.50 per night. Limited spots are available.

What time is check-in at Best Western Plus All Suites Inn?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Best Western Plus All Suites Inn?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Best Western Plus All Suites Inn located?

Located in Westside Santa Cruz, this hotel is within 1 mi (2 km) of Santa Cruz Beach Boardwalk and Santa Cruz Wharf. Monterey Bay and Santa Cruz Surfing Museum are also within 3 mi (5 km).

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Reviews

Best Western Plus All Suites Inn Reviews

8.0

Very Good

8.2

Cleanliness

8.0

Amenities

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 479 out of 1000 reviews
Rating 8 - Good. 233 out of 1000 reviews
Rating 6 - Okay. 150 out of 1000 reviews
Rating 4 - Poor. 85 out of 1000 reviews
Rating 2 - Terrible. 53 out of 1000 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and good service
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were great, bed was very comfortable and breakfast was good.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 3 nights. Location was close to Carmel, Monterey and Pacific Grove. We enjoyed different breakfast each morning.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was decent, they could use some work on the shower pad though. Breakfast was good too. Parking could really use extra spacing.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast enjoyed are stayed
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive staff. Clean rooms. Great location
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location The room was clean, staff was helpful.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large suite and very clean overall. Ice machine on 3rd floor out-of-order. Bed was okay. Kuerig coffee machi ne in room. 😄 Didn't use jetted tub as main bathroom had bad mold and mildew smell.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room breakfast
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff is very helpful and friendly. Everything was walking distance which made staying here very convenient.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great location. The staff was very freindly. The room was a great size, did not expect it too be. Breakfast was good. Having parking is a plus in Santa Cruz.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Their parking garage is very hard to maneuver and it took us a long time to be able to park our car as it has super tight spaces. And there is a nightly parking fee which I thought should be complimentary. It is not as close to the beach or boardwalk as mentioned, it’s at least 20-25 mins walk. But the staff was super helpful and their breakfast was really good. Very clean and well maintained overall.
Stayed 3 nights in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
I liked the free breakfast. That’s a plus if you have kids. Staff was friendly and helped me quickly checking in and out. What I didn’t like is the parking. If you have a larger vehicle it’s hard to find a spot in the parking garage
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
While we have stayed here before, it was a quick trip, so if the room was as dirty last time as it was this time, we didn’t notice. There was hair all over the floors. I’m pretty sure the pull out bed sheets hadn’t been cleaned as there crumbs all over it. And the door into the bathroom was dirty. Even after I had them come in and clean, the floors still weren’t cleaned. Trying to understand why that’s not a priority? I love the location of this hotel. It’s a mile from the boardwalk and a short walk to bars and restaurants. But they need to door a better job cleaning.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, quiet, good location, good food
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it that it was clean without harsh smells or any stains.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Bedroom was super nice. Breakfast was good also. Very nice clean hotel.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shops and good restaurants are close by.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Loved the lady Crystal that checked us in. She was so informative and polite. Give her a raise!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, breakfast was delicious. The only issue would be parking.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in Santa Cruz for UCSC graduation. This hotel was conveniently located, and we enjoyed having the gym. Our room was spacious. It was ridiculously expensive for what it was - maybe because of graduation?
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

This place is amazing, helpful staff, well kept property in a good location. And a great value.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Hotel staff was nice, rooms were clean, and it was close enough to the wharf we could just walk to it.
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

The hot tub was not what I expected. Very small. Area surround by concrete walls. Breakfast was good. Rooms were clean but do need some updating
Stayed 5 nights in Jun 2026