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Best Western Plus All Suites Inn

2.5 star property
Hotel with free breakfast, near Santa Cruz Beach Boardwalk

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your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Best Western Plus All Suites Inn

Exterior
Point of interest
In-room safe, individually decorated, individually furnished, desk
Free daily buffet breakfast
Lobby

Reviews

7.8

Good

Popular amenities

  • Breakfast included
  • Parking available
    Parking availableParking available
  • Hot Tub
    Hot TubHot Tub
  • Gym
    GymGym
  • Pet friendly
    Pet friendlyPet friendly
  • Laundry
    LaundryLaundry

Most relevant reviews

ExperimentalCarousel

4/10 Poor

The hotel itself was okay. We had to switch rooms three times, the first two rooms we walked in on the house keepers sti...
Jordyn
Jul 24, 2024
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The price is $130
includes taxes & fees
$113 per night
Aug 25 - Aug 26
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About the neighborhood

Map
500 Ocean St, Santa Cruz, CA, 95060

What's nearby

  • Ocean Street - 1 min walk
  • Pacific Avenue - 7 min walk
  • Santa Cruz Beach Boardwalk - 16 min walk
  • Santa Cruz Wharf - 2 min drive
  • Cowell's Beach - 2 min drive

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 42 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Jack In The Box - ‬5 min walk
  • ‪Los Viejones - ‬6 min walk
  • ‪Abbott Square Market - ‬10 min walk
  • ‪Cat Cloud Companion - ‬9 min walk

About this property

Best Western Plus All Suites Inn

Hotel near Santa Cruz Beach Boardwalk
Located close to Main Beach and Santa Cruz Wharf, Best Western Plus All Suites Inn provides a free breakfast buffet, laundry facilities, and a fireplace in the lobby. For some rest and relaxation, visit the spa tub. Free WiFi in public areas is available to all guests, along with a gym and a 24-hour business center.
Other perks include:
  • Self parking (surcharge), express check-out, and 1 meeting room
  • Smoke-free premises, a water dispenser, and a computer station
  • Luggage storage, an elevator, and a vending machine
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 77 individually furnished rooms boast thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities like desk chairs and separate sitting areas. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and refrigerators

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 10 per night; includes in/out privileges)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 570 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (55 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (42 inches high)
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (48 inches high)

More

  • 1 building
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per day, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 10 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 40 per pet, per day
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western All Suite Inn
Best Western Plus All Suite
Best Western Plus All Suite Inn
Best Western Plus All Suite Inn Santa Cruz
Best Western Plus All Suite Santa Cruz
Best Western Plus Suite
Best Western Plus All Suites Inn Santa Cruz
Best Western Plus All Suites Inn
Best Western Plus All Suites Santa Cruz
Best Western Plus All Suites
Santa Cruz Best Western
Best Western Plus All Hotel Santa Cruz
Best Western Santa Cruz
Best Plus Suites Santa Cruz
Best Western Plus All Suites Inn Hotel
Best Western Plus All Suites Inn Santa Cruz
Best Western Plus All Suites Inn Hotel Santa Cruz

Frequently asked questions

Is Best Western Plus All Suites Inn pet-friendly?

Yes, Best Western Plus All Suites Inn allows dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a deposit of USD 150 per stay and a fee of USD 40 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Best Western Plus All Suites Inn?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Best Western Plus All Suites Inn on Aug 13, 2024 start from $160.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Plus All Suites Inn?

Self parking is available for USD 10 per night. Limited spots are available.

What time is check-in at Best Western Plus All Suites Inn?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Best Western Plus All Suites Inn?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is Best Western Plus All Suites Inn located?

Located in Westside Santa Cruz, this hotel is within 1 mi (2 km) of Santa Cruz Beach Boardwalk, Main Beach, and Santa Cruz Wharf. Santa Cruz Surfing Museum and Monterey Bay are also within 3 mi (5 km).

Best Western Plus All Suites Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 369 out of 1004 reviews" "
Rating 8 - Good. 324 out of 1004 reviews" "
Rating 6 - Okay. 170 out of 1004 reviews" "
Rating 4 - Poor. 78 out of 1004 reviews" "
Rating 2 - Terrible. 63 out of 1004 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Jordyn

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel itself was okay. We had to switch rooms three times, the first two rooms we walked in on the house keepers still cleaning the room and they were not the friendliest at all. After going back and forth between rooms, we finally were able to get into a room. The room looked fine at first until walking into the bathroom… There was long clumps of brown hair in the shower and sink, someone’s used contacts on the floor, and to top it off the towels had blood on them. Then after all the waiting and moving around a hot tub sounded the best, until we got in and it was freezing cold urggg!!!! Was not very impressed with the cleanliness aspect of the hotel. The best thing the hotel has is Samantha at the front desk! She was really nice and very helpful. She did her best to help us and was so understanding about everything.
Stayed 1 night in Jul 2024

10/10 Excellent

Zhili

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic get away
Stayed 1 night in Jul 2024

10/10 Excellent

Orha, San Leandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff and overall a great place to stay.
Stayed 3 nights in Jul 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
This is an older hotel, but it is clean, updated, and staff are friendly and helpful.
Stayed 1 night in Jul 2024

8/10 Good

Maribel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, well managed, ok rates for the area and we really enjoyed our stay. The complementary breakfast was good, my kids loved it. Overall we were very happy with our stay. We will consider staying again our next trip.
Stayed 2 nights in Jul 2024

8/10 Good

Diana

Traveled with family
Comfortable and convenient
Stayed 2 nights in Jul 2024

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small parking spaces
Stayed 3 nights in Jul 2024

6/10 Okay

louis

Disliked: Amenities, property conditions & facilities
The hotel was on a main street in Santa Cruz Ca. The parking was located in an underground garage that was RIDICULOUS! I as well as others consider myself a skilled driver, but literally felt STRESSED& OVERWHELMED with having to oaring in there due to the poor design and narrow spacing they left for parking. I had to crawl over my seat to be able to get out of the door on the otherside because of close the cars are together. One of our rooms, room 119 didn't even have a shower curtain on it& when we asked gor one they brought it for us to put on ourselves. There was also a lot of noise from a group who was partying with a handful of small children and the security guard did nothing when we spoke to him at aboutb10:30, it continued til about 1:30 amexpected some noise and activity, but that was ridiculous especially when you are staying at an establishment with a good reputation like Best Western usually does. I was very disappointed with our stay there.
Stayed 1 night in Jul 2024

8/10 Good

Guadalupe

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. They had great breakfast choices and when asked to clean room or needed supplies they were on it and probably handled. The only thing that I didn't like was the parking. We showed up at 11pm the next day and had to park on the street. Other than that we will go again. Its a 3 minute drive from boardwalk.
Stayed 2 nights in Jul 2024

8/10 Good

Cristina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and a good size room, almost excellent if not the people above who constantly walking and stepping loudly after 12 midnight.
Stayed 2 nights in Jul 2024

6/10 Okay

candice

Liked: Cleanliness, staff & service, property conditions & facilities
The view from my room needs the fencing to be replaced, not held up by poles and covered with some sort of tarp.
Stayed 2 nights in Jul 2024

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, amenities
Parking lot spaces are very small
Stayed 2 nights in Jul 2024

2/10 Terrible

J

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Visited June 28th-30th. Booked online through Expedia, traveling with our kids & specifically asked for rooms next to each other. The location messaged & said no problem. This trip was extra special since I survived a scary event with my heart (I am now wearing a heart monitor) & it was my Son's 10th birthday. When we arrived they did not have rooms for us the staff was scrambling to find rooms. Which tells me the hotel was overbooked. The Operations Manager came to "help" & double charged my bank card tieing up my money for the weekend. Another customer came while we were checking in & complained about a backup in the bathroom of one of the rooms. Then they "found" two rooms for us on the 2nd floor, but the rooms were a door away from each other. We were tired & traveling with 4 kids so we took the rooms. We noticed a faint smell, unloaded and went to eat. Came back & the sewage smell was horrible in the hall & in our rooms. So bad my 10 year old started throwing up. It smelled like sulfur & rotten eggs. People from the other side of the floor were advocating for us when we were asking & then demanding to be moved. The other guests felt so bad they bought my Son gingerale to help settle his stomach. We were finally given rooms down the hall & around the corner from each other on another floor. By that time it was well after 12am & our kids were tired, cranky, & not feeling well. One of our new rooms was dirty - sand in the bed, body hair in the tub, dirty floor.
Stayed 2 nights in Jun 2024

2/10 Terrible

Sahar

Stayed 2 nights in Jun 2024

4/10 Poor

Brittany, Fresno

Stayed 1 night in Jun 2024

8/10 Good

Katherine

Stayed 1 night in Jun 2024

6/10 Okay

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
They need better TV programming. They wouldn’t let you check in until 15 minutes early. on Friday it smelled like sewage in the hallways on the second floor was terrible all day long
Stayed 3 nights in Jun 2024

2/10 Terrible

Cynthia

Traveled with family and small children, Traveled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities
Checked in and the shower was not clean, there was a random sock from previous people. Housekeepers probably just made the beds and put new towels out. I had to use my own cleaning supplies to make it liveable. The following day, Housekeeping was requested and they never came by. Had to ask for clean towels and then toilet paper. Horrible experience.
Stayed 2 nights in Jun 2024

8/10 Good

laQuiesha

Liked: Cleanliness, staff & service, amenities
Parking scary and the door lock for room 321 needs replaced, changed key cards 3x, door misaligned from frame.
Stayed 2 nights in Jun 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, it looked like it was recently remodeled. The breakfast in the morning was great. The hotel and rooms were very clean. The staff was very friendly.
Stayed 1 night in Jun 2024

2/10 Terrible

Guillermo isaac

Stayed 2 nights in Jun 2024

10/10 Excellent

Dillon

Stayed 1 night in Jun 2024

General hotel information

Reasons to Book
Nice Bathroom & Property Cleanliness
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Star Rating
2.5