Hyatt House Carlsbad

Featured Image
Outdoor Pool
40-inch flat-screen TV with digital channels, TV, streaming services
40-inch flat-screen TV with digital channels, TV, streaming services
Bed sheets

Overview of Hyatt House Carlsbad

Hyatt House Carlsbad

3.5 out of 5

4.7/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
4019 NATIONAL PARKS HWY, Carlsbad, NM, 88220

Explore the area

  • AirportCarlsbad, NM (CNM-Cavern City Air Terminal)4 min drive
  • Popular LocationCarlsbad Museum & Art Center9 min drive
  • Popular LocationRiverwalk Recreation Center10 min drive
  • Popular LocationLake Carlsbad Recreation Area10 min drive

Choose dates to view prices

About this area

Carlsbad

Hyatt House Carlsbad is located in Carlsbad. Carlsbad Caverns National Park and Brantley Lake State Park reflect the area's natural beauty and area attractions include Carlsbad Water Park and Living Desert Zoo & Gardens State Park.

What's nearby

  • Carlsbad Museum & Art Center - 9 min drive
  • Riverwalk Recreation Center - 10 min drive
  • Lake Carlsbad Recreation Area - 10 min drive
  • Carlsbad Water Park - 11 min drive
  • Lamont Street Park - 12 min drive

Getting around

  • Carlsbad, NM (CNM-Cavern City Air Terminal) - 4 min drive

Restaurants

  • Happys — 4 min walk
  • The Flume Restaurant — 3 min drive
  • No-Whiner Diner — 3 min drive
  • Danny's BBQ — 4 min drive
  • Lucy's — 4 min drive

About this property

Hyatt House Carlsbad

Art Deco hotel with restaurant and 24-hour fitness center
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a meeting room. Free WiFi in public areas and a free manager's reception are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. All 104 rooms offer hydromassage showerheads, flat-screen TVs with digital channels, and phones.
Hyatt House Carlsbad offers 104 air-conditioned accommodations with designer toiletries. 40-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers with hydromassage showerheads. Housekeeping is provided once per stay.
Recreational amenities at the hotel include a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 1 restaurant
  • Free daily reception

Things to do

  • 24-hour fitness center

Family friendly

  • Laundry facilities

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (once per stay)
  • Laundry facilities

Languages spoken

  • English

Business services

  • Computer station
  • Meeting room

Outdoors

  • BBQ grill(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hydromassage showerhead

Entertainment

  • 40-inch flat-screen TV
  • Digital channels
  • Streaming services

More

  • Phone

See similar properties

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 12:00 PM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per week
Dogs and cats welcome
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts Visa, American Express, and Discover; cash is not accepted

Property is also known as

Hyatt House Carlsbad Hotel
Hyatt House Carlsbad Carlsbad
Hyatt House Carlsbad Hotel Carlsbad

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 136 out of 183 reviews
5 - Excellent 74%
Rating 4 - Good. 37 out of 183 reviews
4 - Good 20%
Rating 3 - Okay. 7 out of 183 reviews
3 - Okay 4%
Rating 2 - Poor. 2 out of 183 reviews
2 - Poor 1%
Rating 1 - Terrible. 1 out of 183 reviews
1 - Terrible 1%

4.9/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.9/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
beds are so comfy! clean room and hotel. staff is nice as well! great stay close to the national park.
Stayed 1 night in Oct 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent. The staff was very helpful. We asked for a local breakfast recommendation and it was fantastic! Really enjoyed our stay.
Stayed 1 night in Oct 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It seemed very new. Breakfast was lame.
Stayed 2 nights in Oct 2021

3/5 Okay

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The room was clean, and the staff was very helpful, providing us a snack and beverages at a late hour (after most of the restaurants in Carlsbad had closed). Our chief complaint was that, although they advertised as pet friendly, they charged us $75 for us to keep our 10-pound Pomeranian, which is beyond outrageous. Expedia should advise potential customers of this charge.
Stayed 1 night in Oct 2021

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms. Very clean and modern hotel. Nice bar area.
Stayed 1 night in Oct 2021