Ratings based on 2,859 Verified Reviews

4.4 out of 5
90% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Scottsdale , Az

River Walk Charmer

Posted May 27, 2017
Great Hotel right on the riverwalk. On the Historic Registry. Front Desk staff and Steven the Concierge are super helpful. Great folks. Walk to everything. Parking across the street felt safe. We'll be back.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 25, 2017
Great location. Wonderful friendly staff. Highly recommend!
Comment from Hotel Management
May 25, 2017 by Dee Young, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 25, 2017
Beautiful building, great staff, comfortable beds, clean, close to attractions
Comment from Hotel Management
May 25, 2017 by Dee Young, Hotel Management
Thanks for staying with us. We appreciate your feedback!
2 out of 5
by A verified traveler

Not So Good

Posted May 20, 2017
Pros: The location was great.
Cons: The check in person wasn't very friendly and seemed "bothered" by our questions.
The TV picture wasn't viewable, the air conditioning wasn't working properly when we arrived, the lighting in the bathroom was poor, the mattress was lumpy and the hotel layout was very choppy. I left a jacket in the closet and notified the hotel within two hours. They said they would call me back which they didn't. I had to call twice more to find out if they found the jacket. Fortunately they did and told me they would forward it to me.
Comment from Hotel Management
May 22, 2017 by Dee Young, Hotel Management
Hello Dave. Thank you for your feedback. We appreciate your review and will us this to improve our guest experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nothing beats River Street in Savannah

Posted May 19, 2017
River Street Inn is the best accommodation. Old world charm, beautiful creaking wood floors, outrageous atrium stairwell, comfy rooms with nice bathrooms and I prefer the room with a river view. The staff is awesome, Theresa took care of me and I appreciate her hospitality. Yummy breakfast at Huey's included in the stay and you can't beat the location if you want to enjoy an adult beverage...no driving. I recommend this place highly!! Thank you all for a wonderful stay.
Comment from Hotel Management
May 19, 2017 by Dee Young, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from south carolina

Love this hotel.

Posted May 18, 2017
Beautifully located hotel. Been there twice. Would highly recommend. Great location. Excellent staff. Clean rooms. Would go back again
Comment from Hotel Management
May 18, 2017 by Dee Young, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 17, 2017
Historic hotel clean relaxing. Convenient to shop.Would definitely stay here again.
Comment from Hotel Management
May 18, 2017 by Dee Young, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from Tennesee

A Relaxing & Safe Feeling

Posted May 16, 2017
Pros: Almost everything
Cons: Cooling System
Location: Any type of food guided tours, parks in walking distance also down town shopping in walking old school romantic setting
First ,I arrived earlier than check in and was greeted by a very cutious Andrew who said he thought he could get me in asap he also was able to upgrade my accommodations​ ,I totally enjoyed having Joey bring in my bags. They made me feel welcome not a bother which put me in a relax mood , and although I had been to Savannah many times before,this time was different since. I was traveling solo .But nevertheless I felt very safe as this hotel was in the hub if everything literally out the front door eateries,etc.... my view out of my window was river street the bay lots & lots of water & entertainment, I would definitely recommend it maybe a little pricey but worth it for a girl traveling alone.
Comment from Hotel Management
May 17, 2017 by Dee Young, Hotel Management
Thanks for staying with us. We appreciate your feedback!
3 out of 5
by A verified traveler

Good hotel--conveniently located

Posted May 12, 2017
Hotel was very nice. Very convenient to River Walk and downtown Savannah. Good value and fun being at the river. For hotel parking I'd recommend getting a $14 two day parking pass from the Visitors Bureau located right across from the nearest parking garage. If your room is in the Silver section of the hotel, you'll need to use an extra elevator and the hallways will be older. Also, I recommend you confirm your travel agent booking directly with the hotel before your trip. The hotel had lost our reservation. Otherwise, nice place to stay.
Comment from Hotel Management
May 12, 2017 by Dee Young, Hotel Management
Hello Classic 1903, Thank you for your feedback! We appreciate your business!
5 out of 5
Recommended
for Everyone
by A verified traveler

The way to experience Savannah!

Posted May 11, 2017
Awesome location and view. We had the standard river view room! So nostalgic! Didn't want to leave. You are right with the action!
Comment from Hotel Management
May 15, 2017 by Dee Young, Hotel Management
Thanks for staying with us. We appreciate your feedback!