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“The room was dirty I asked For a room with a king bed got a room that had two beds. Bathroom was dirty now the continental breakfast consisted of bread. No butter or jelly fruit an apple and orange that looked old. No juice milk in a pitcher. Waffle maker but the waffle batter looked weird. No creamers but a packet have never had such a horrible breakfast …. Other guests said they had a cockroach in there room and management stated its midnight. What would u like me to do they got another room……

“They were redoing rooms and other areas, but nothing was indicated when I made the reservation”

“The heritage harbor is a really nice community to stay at and a good location. We visited downtown ottawa, utica and starved rock. The grill is conveniently right out the door near the pool which is also very close. I loved the cute little screen in areas where you can eat your food or play games. They also have a restaurant onsite which was really good. They had live music when we arrived on Sunday outside near the tiki bar. The set up of the house was perfect for my family and we had……

“Wonderful weekend! The airstream was perfect, the acres and acres of land were stunning…very peaceful and inviting. Our dog loved running around in the open grass and trails. We saw multiple deer every morning and evening, it was somewhat magical. The hosts were extremely friendly, available when needed and pleasant to work with. I highly recommend!!”

“Perfect everything. ”

“The property was super clean and comfortable. One of the hiccups was being able to locate pots and pans. We had to have someone come and bring us the missing items. Our son loved having the pool right out the front door and overall the community was friendly and quiet. We also experienced very little communication from the host which was frustrating at check-in and check out, but I think that is due to this property being managed by a company outside of Vrbo. but despite the limited……

“Had to cut the trip short due to a family emergency. Wish we were able to stay longer. Unit was wonderful, as was the property as a whole. Nice to have pool access, as well as options for food within the community. Common area of building could use a bit more cleaning but that has nothing to do with the unit or host. I would come back.”