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"Love the location of this hotel! It’s a short 3mins walk to Nanjing Road and the Metro Station. The staff are extremely friendly and helpful. My family and I have nothing but praises for this hotel! Kudos to the staff who have rendered excellent customer service and full of initiative! Will definitely return when I go to Shanghai."

"Staff is everything you would expect from a top reated hitel any where in the world."

"The hotel location is great. Room is clean and spacious. "

"A park and a subway station the street, and plenty of eateries nearby."

"Love it "

"Excellent hotel. Extremely clean and tastefully designed. Breakfast buffet was filled with options and so vast. Try Jade on 36 bar for a good view and nice cocktails."

"Good location for everything, professional service and very clean room. "

"Bathroom door would not close properly and was cracked at the bottom. The shower door was also not sealed properly and the ground would get wet. Otherwise it was a great hotel and the staff was very helpful."

"Very smooth check-in, Senior Guest Services Manager Bruce Li 李贺 was very friendly and helpful, offered toiletries (toothbrush, toothpaste, hair brush etc) and answered all my questions, and assigned a high floor with good view of Shanghai skyline. Westin's Sunday Brunch is very famous and location of hotel is very close and walkable to the Bund. My favorite hotel to stay in Shanghai. "